Related papers: Post Guidance for Online Communities
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement($\textit{e.g.}$, users commenting on live streams) on platforms like Twitch exert additional pressures on…
Polarization, declining trust, and wavering support for democratic norms are pressing threats to U.S. democracy. Exposure to verified and quality news may lower individual susceptibility to these threats and make citizens more resilient to…
Online platforms face pressure to keep their communities civil and respectful. Thus, the bannings of problematic online communities from mainstream platforms like Reddit and Facebook are often met with enthusiastic public reactions.…
As millions of people use ChatGPT for tasks such as education, writing assistance, and health advice, concerns have grown about how personal prompts and data are stored and used. This study explores how Reddit users collectively negotiate…
The proliferation of social media platforms has afforded social scientists unprecedented access to vast troves of data on human interactions, facilitating the study of online behavior at an unparalleled scale. These platforms typically…
Humans use language to accomplish a wide variety of tasks - asking for and giving advice being one of them. In online advice forums, advice is mixed in with non-advice, like emotional support, and is sometimes stated explicitly, sometimes…
Stigma toward people who use substances (PWUS) is a leading barrier to seeking treatment.Further, those in treatment are more likely to drop out if they experience higher levels of stigmatization. While related concepts of hate speech and…
Anti-social behaviors in social media can happen both at user and community levels. While a great deal of attention is on the individual as an 'aggressor,' the banning of entire Reddit subcommunities (i.e., subreddits) demonstrates that…
Social media sites are often guided by a core group of committed users engaged in various forms of governance. A crucial aspect of this type of governance is deliberation, in which such a group reaches decisions on issues of importance to…
Recommendation systems have become central gatekeepers of online information, shaping user behaviour across a wide range of activities. In response, users increasingly organize and coordinate to steer algorithmic outcomes toward diverse…
With the spread of online social networks, it is more and more difficult to monitor all the user-generated content. Automating the moderation process of the inappropriate exchange content on Internet has thus become a priority task. Methods…
Several factors influence the popularity of content on social media, including the what, when, and who of a post. Of these factors, the what and when of content are easiest to customize in order to maximize viewership and reach. Further,…
Much of the research in online moderation focuses on punitive actions. However, emerging research has shown that positive reinforcement is effective at encouraging desirable behavior on online platforms. We extend this research by studying…
Social media platforms have become pivotal as self-help forums, enabling individuals to share personal experiences and seek support. However, on topics as sensitive as depression, what are the consequences of online self-disclosure? Here,…
In the last decade, the United States has lost more than 500,000 people from an overdose involving prescription and illicit opioids making it a national public health emergency (USDHHS, 2017). Medical practitioners require robust and timely…
Digital platforms increasingly face a common challenge in the age of artificial intelligence (AI): how to elicit richer and more useful user-generated content (UGC) without fully automating content production. We study this question in the…
There is an ongoing debate about how to moderate toxic speech on social media and the impact of content moderation on online discourse. This paper proposes and validates a methodology for measuring the content-moderation-induced distortions…
Online LGBTQ+ communities face a persistent tension: remaining visible to welcome newcomers while protecting members from harassment. This challenge is particularly acute for lesbian communities on Reddit, which operate not as isolated…
Social media platforms increasingly rely on crowdsourced moderation systems like Community Notes to combat misinformation at scale. However, these systems face challenges from rater bias and potential manipulation, which may undermine their…
Online communities provide a unique way for individuals to access information from those in similar circumstances, which can be critical for health conditions that require daily and personalized management. As these groups and topics often…