Related papers: Post Guidance for Online Communities
Content moderators play a key role in keeping the conversation on social media healthy. While the high volume of content they need to judge represents a bottleneck to the moderation pipeline, no studies have explored how models could…
Many Web platforms rely on user collaboration to generate high-quality content: Wiki, Q&A communities, etc. Understanding and modeling the different collaborative behaviors is therefore critical. However, collaboration patterns are…
Online Mental Health Communities (OMHCs), such as Reddit, have witnessed a surge in popularity as go-to platforms for seeking information and support in managing mental health needs. Platforms like Reddit offer immediate interactions with…
It is generally accepted as common wisdom that receiving social feedback is helpful to (i) keep an individual engaged with a community and to (ii) facilitate an individual's positive behavior change. However, quantitative data on the effect…
Widespread conspiracy theories may significantly impact our society. This paper focuses on the QAnon conspiracy theory, a consequential conspiracy theory that started on and disseminated successfully through social media. Our work…
This article presents evidence of performance deterioration in online user sessions quantified by studying a massive dataset containing over 55 million comments posted on Reddit in April 2015. After segmenting the sessions (i.e., periods of…
It has been a widely shared concern that social media reinforces echo chambers of like-minded users and exacerbate political polarization. While fostering interactions across party lines is recognized as an important strategy to break echo…
Online social platforms centered around content creators often allow comments on content, where creators moderate the comments they receive. As creators can face overwhelming numbers of comments, with some of them harassing or hateful,…
As crowd-sourced curation of news and information become the norm, it is important to understand not only how individuals consume information through social news Web sites, but also how they contribute to their ranking systems. In the…
Community-based fact-checking is a promising approach to verify social media content and correct misleading posts at scale. Yet, causal evidence regarding its effectiveness in reducing the spread of misinformation on social media is…
Generative Artificial Intelligence is reshaping online communication by enabling large-scale production of Machine-Generated Text (MGT) at low cost. While its presence is rapidly growing across the Web, little is known about how MGT…
Many researchers studying online communities seek to make them better. However, beyond a small set of widely-held values, such as combating misinformation and abuse, determining what 'better' means can be challenging, as community members…
To address the widespread problem of uncivil behavior, many online discussion platforms employ human moderators to take action against objectionable content, such as removing it or placing sanctions on its authors. This reactive paradigm of…
Online communities develop unique characteristics, establish social norms, and exhibit distinct dynamics among their members. Activity in online communities often results in concrete ``off-line'' actions with a broad societal impact (e.g.,…
Today, social media platforms are significant sources of news and political communication, but their role in spreading misinformation has raised significant concerns. In response, these platforms have implemented various content moderation…
Online platforms are seeing increasing amounts of AI-generated content -- text and other forms of media that are made or co-created with generative AI. This trend suggests platforms may need to establish governance frameworks, including…
The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…
Online social media has become increasingly popular in recent years due to its ease of access and ability to connect with others. One of social media's main draws is its anonymity, allowing users to share their thoughts and opinions without…
Today, users are reading the news through social platforms. These platforms are built to facilitate crowd engagement, but not necessarily disseminate useful news to inform the masses. Hence, the news that is highly engaged with may not be…
The complex unfolding of the US opioid epidemic in the last 20 years has been the subject of a large body of medical and pharmacological research, and it has sparked a multidisciplinary discussion on how to implement interventions and…