Related papers: Post Guidance for Online Communities
The proliferation of harmful and offensive content is a problem that many online platforms face today. One of the most common approaches for moderating offensive content online is via the identification and removal after it has been posted,…
While much attention has been devoted to the causes of opinion change, little is known about its consequences. Our study sheds a light on the relationship between one user's opinion change episode and subsequent behavioral change on an…
Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…
Social media are shifting towards pluralism -- community-governed platforms where groups define their own norms. What violates rules in one community may be perfectly acceptable in another. Can AI models help moderate such pluralistic…
Volunteer moderators play a crucial role in sustaining online dialogue, but they often disagree about what should or should not be allowed. In this paper, we study the complexity of content moderation with a focus on disagreements between…
In the current landscape of online abuses and harms, effective content moderation is necessary to cultivate safe and inclusive online spaces. Yet, the effectiveness of many moderation interventions is still unclear. Here, we assess the…
Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…
In recent years, Online Social Networks have become an important medium for people who suffer from mental disorders to share moments of hardship, and receive emotional and informational support. In this work, we analyze how discussions in…
Social media networks commonly employ content moderation as a tool to limit the spread of harmful content. However, the efficacy of this strategy in limiting the delivery of harmful content to users is not well understood. In this paper, we…
For many users on social networks, one of the goals when broadcasting content is to reach a large audience. The probability of receiving reactions to a message differs for each user and depends on various factors, such as location, daily…
Optimism about the Internet's potential to bring the world together has been tempered by concerns about its role in inflaming the 'culture wars'. Via mass selection into like-minded groups, online society may be becoming more fragmented and…
The subreddit r/The_Donald was repeatedly denounced as a toxic and misbehaving online community, reasons for which it faced a sequence of increasingly constraining moderation interventions by Reddit administrators. It was quarantined in…
Volunteer moderators (mods) play significant roles in developing moderation standards and dealing with harmful content in their micro-communities. However, little work explores how volunteer mods work as a team. In line with prior work…
How can online communities execute a focused vision for their space? Curation offers one approach, where community leaders manually select content to share with the community. Curation enables leaders to shape a space that matches their…
Personalized recommendation systems often drive users towards more extreme content, exacerbating opinion polarization. While (content-aware) moderation has been proposed to mitigate these effects, such approaches risk curtailing the freedom…
Online communities are a global phenomenon, but assessing their actual geographical spread requires accurate and scalable measurement. We propose and evaluate methods that infer the time zone of online communities solely from their temporal…
We present Moderator, a policy-based model management system that allows administrators to specify fine-grained content moderation policies and modify the weights of a text-to-image (TTI) model to make it significantly more challenging for…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
Growing amount of comments make online discussions difficult to moderate by human moderators only. Antisocial behavior is a common occurrence that often discourages other users from participating in discussion. We propose a neural network…
A widespread moderation strategy by online news platforms is to feature what the platform deems high quality comments, usually called editor picks or featured comments. In this paper, we compare online discussions of news articles in which…