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Social media platforms face increasing scrutiny over the rapid spread of misinformation. In response, many have adopted community-based content moderation systems, including Community Notes (formerly Birdwatch) on X (formerly Twitter),…

Social and Information Networks · Computer Science 2026-02-02 Gabriela Juncosa , Saeedeh Mohammadi , Margaret Samahita , Taha Yasseri

How are Reddit communities responding to AI-generated content? We explored this question through a large-scale analysis of subreddit community rules and their change over time. We collected the metadata and community rules for over…

Computers and Society · Computer Science 2025-06-02 Travis Lloyd , Jennah Gosciak , Tung Nguyen , Mor Naaman

In the past few years, Reddit -- a community-driven platform for submitting, commenting and rating links and text posts -- has grown exponentially, from a small community of users into one of the largest online communities on the Web. To…

Social and Information Networks · Computer Science 2014-06-24 Philipp Singer , Fabian Flöck , Clemens Meinhart , Elias Zeitfogel , Markus Strohmaier

Understanding the sociodemographic composition of online platforms is essential for accurately interpreting digital behavior and its societal implications. Yet, current methods often lack the transparency and reliability required, risking…

Social and Information Networks · Computer Science 2025-11-04 Federico Cinus , Corrado Monti , Paolo Bajardi , Gianmarco De Francisci Morales

Moderators of online communities often employ comment deletion as a tool. We ask here whether, beyond the positive effects of shielding a community from undesirable content, does comment removal actually cause the behavior of the comment's…

Computers and Society · Computer Science 2019-10-23 Kumar Bhargav Srinivasan , Cristian Danescu-Niculescu-Mizil , Lillian Lee , Chenhao Tan

In today's online environments, users encounter harm and abuse on a daily basis. Therefore, content moderation is crucial to ensure their safety and well-being. However, the effectiveness of many moderation interventions is still uncertain.…

Computers and Society · Computer Science 2025-07-02 Lorenzo Cima , Benedetta Tessa , Stefano Cresci , Amaury Trujillo , Marco Avvenuti

Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to legal constraints prescribing permissible content. Each…

Despite the common use of rule-based tools for online content moderation, human moderators still spend a lot of time monitoring them to ensure that they work as intended. Based on surveys and interviews with Reddit moderators who use…

Human-Computer Interaction · Computer Science 2025-02-21 Jean Y. Song , Sangwook Lee , Jisoo Lee , Mina Kim , Juho Kim

On Reddit, individual subreddits are used to organize content and connect users. One mode of interaction is the subreddit link, which occurs when a user makes a direct reference to a subreddit in another community. Based on the ubiquity of…

Social and Information Networks · Computer Science 2022-03-22 Rachel Krohn , Tim Weninger

Should social media platforms override a community's self-policing when it repeatedly break rules? What actions can they consider? In light of this debate, platforms have begun experimenting with softer alternatives to outright bans. We…

Social and Information Networks · Computer Science 2021-10-06 Eshwar Chandrasekharan , Shagun Jhaver , Amy Bruckman , Eric Gilbert

With increasing attention to online anti-social behaviors such as personal attacks and bigotry, it is critical to have an accurate accounting of how widespread anti-social behaviors are. In this paper, we empirically measure the prevalence…

Human-Computer Interaction · Computer Science 2022-08-30 Joon Sung Park , Joseph Seering , Michael S. Bernstein

As content moderation becomes a central aspect of all social media platforms and online communities, interest has grown in how to make moderation decisions contestable. On social media platforms where individual communities moderate their…

Computers and Society · Computer Science 2024-01-11 Shubham Atreja , Jane Im , Paul Resnick , Libby Hemphill

Positive feedback via likes and awards is central to online governance, yet which attributes of users' posts elicit rewards -- and how these vary across authors and communities -- remains unclear. To examine this, we combine…

Human-Computer Interaction · Computer Science 2026-02-03 Agam Goyal , Charlotte Lambert , Eshwar Chandrasekharan

Social media creates crucial mass changes, as popular posts and opinions cast a significant influence on users' decisions and thought processes. For example, the recent Reddit uprising inspired by r/wallstreetbets which had remarkable…

Machine Learning · Computer Science 2021-06-18 Juno Kim

Millions of people use online social networks to reinforce their sense of belonging, for example by giving and asking for feedback as a form of social validation and self-recognition. It is common to observe disagreement among people…

Social and Information Networks · Computer Science 2024-09-09 Diletta Goglia , Davide Vega

With over 500 million tweets posted per day, in Twitter, it is difficult for Twitter users to discover interesting content from the deluge of uninteresting posts. In this work, we present a novel, explainable, topical recommendation system,…

Information Retrieval · Computer Science 2022-12-29 Parantapa Bhattacharya , Saptarshi Ghosh , Muhammad Bilal Zafar , Soumya K. Ghosh , Niloy Ganguly

In this dataset paper, we present a three-stage process to collect Reddit comments that are removed comments by moderators of several subreddits, for violating subreddit rules and guidelines. Other than the fact that these comments were…

Social and Information Networks · Computer Science 2019-07-18 Eshwar Chandrasekharan , Eric Gilbert

Many people struggling with mental health issues are unable to access adequate care due to high costs and a shortage of mental health professionals, leading to a global mental health crisis. Online mental health communities can help…

Social and Information Networks · Computer Science 2021-04-26 David Wadden , Tal August , Qisheng Li , Tim Althoff

Content moderation practices and technologies need to change over time as requirements and community expectations shift. However, attempts to restructure existing moderation practices can be difficult, especially for platforms that rely on…

Human-Computer Interaction · Computer Science 2026-03-10 Chau Tran , Kejsi Take , Kaylea Champion , Benjamin Mako Hill , Rachel Greenstadt

While recent research has focused on developing safeguards for generative AI (GAI) model-level content safety, little is known about how content moderation to prevent malicious content performs for end-users in real-world GAI products. To…

Human-Computer Interaction · Computer Science 2025-06-18 Lan Gao , Oscar Chen , Rachel Lee , Nick Feamster , Chenhao Tan , Marshini Chetty