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Using agent-based modeling approach, in this paper, we study self-organized dynamics of interacting agents in the presence of chat Bots. Different Bots with tunable ``human-like'' attributes, which exchange emotional messages with agents,…

Physics and Society · Physics 2015-06-15 Bosiljka Tadic , Milovan Suvakov

Strategies are necessary to mitigate the impact of unexpected behavior in collaborative robotics, and research to develop solutions is lacking. Our aim here was to explore the benefits of an affective interaction, as opposed to a more…

Robotics · Computer Science 2020-05-18 Adriana Hamacher , Nadia Bianchi-Berthouze , Anthony G. Pipe , Kerstin Eder

Software developers are increasingly using machine learning APIs to implement 'intelligent' features. Studies show that incorporating machine learning into an application increases technical debt, creates data dependencies, and introduces…

Software Engineering · Computer Science 2020-05-28 Maheswaree K Curumsing , Alex Cummaudo , Ulrike Maria Graetsch , Scott Barnett , Rajesh Vasa

Affective computing has made significant strides in emotion recognition and generation, yet current approaches mainly focus on short-term pattern recognition and lack a comprehensive framework to guide affective agents toward long-term…

Human-Computer Interaction · Computer Science 2025-02-26 Bin Yin , Chong-Yi Liu , Liya Fu , Jinkun Zhang

Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…

Artificial Intelligence · Computer Science 2026-03-24 Kristina Schaaff , Caroline Reinig , Tim Schlippe

The use of virtual agents in social coaching has increased rapidly in the last decade. In order to train the user in different situations than can occur in real life, the virtual agent should be able to express different social attitudes.…

Human-Computer Interaction · Computer Science 2014-02-21 Nicolas Sabouret , Hazaël Jones , Magalie Ochs , Mathieu Chollet , Catherine Pelachaud

Virtual reality has been effectively used for eliciting emotions, yet most research focuses on the intensity of affective responses rather than on how interaction influences those experiences. To address this gap, we advance a validated VR…

Human-Computer Interaction · Computer Science 2026-03-04 Zheyuan Kuang , Tinghui Li , Weiwei Jiang , Sven Mayer , Flora Salim , Benjamin Tag , Anusha Withana , Zhanna Sarsenbayeva

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Negotiation is a complex social interaction that encapsulates emotional encounters in human decision-making. Virtual agents that can negotiate with humans are useful in pedagogy and conversational AI. To advance the development of such…

Human-Computer Interaction · Computer Science 2021-07-29 Kushal Chawla , Rene Clever , Jaysa Ramirez , Gale Lucas , Jonathan Gratch

Language interfaces with many other cognitive domains. This paper explores how interactions at these interfaces can be studied with deep learning methods, focusing on the relation between language emergence and visual perception. To model…

Social and Information Networks · Computer Science 2023-01-11 Xenia Ohmer , Michael Marino , Michael Franke , Peter König

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice,…

Computation and Language · Computer Science 2022-12-06 Yangbin Chen , Chunfeng Liang

Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…

Human-Computer Interaction · Computer Science 2025-08-12 Md Rakibul Hasan , Md Zakir Hossain , Shreya Ghosh , Aneesh Krishna , Tom Gedeon

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

Human-Computer Interaction · Computer Science 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

Cognitive load is a significant challenge to users for being deliberative. Interface design has been used to mitigate this cognitive state. This paper surveys literature on the anchoring effect, partitioning effect and point-of-choice…

Human-Computer Interaction · Computer Science 2020-01-15 Sanju Menon , Weiyu Zhang , Simon T. Perrault

This document presents endeavors to represent emotion in a computational cognitive architecture. The first part introduces research organizing with two axes of emotional affect: pleasantness and arousal. Following this basic of emotional…

Human-Computer Interaction · Computer Science 2023-01-03 Junya Morita

Agentic AI systems that autonomously perform service tasks are entering customer service operations. However, limited evidence exists on how human interventions shape service outcomes when agentic AI failures create both cognitive and…

Human-Computer Interaction · Computer Science 2026-05-15 Yiwei Wang , Chuan Zhu , Tianjun Feng , Lauren Xiaoyuan Lu , Bingxin Jia

Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion…

Computation and Language · Computer Science 2024-04-23 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

Empathetic response generation, aiming to understand the user's situation and feelings and respond empathically, is crucial in building human-like dialogue systems. Traditional approaches typically employ maximum likelihood estimation as…

Computation and Language · Computer Science 2025-03-04 Hui Ma , Bo Zhang , Bo Xu , Jian Wang , Hongfei Lin , Xiao Sun

Despite the continued anthropomorphization of AI systems, the potential impact of racialization during human-AI interaction is understudied. This study explores how human-AI cooperation may be impacted by the belief that data used to train…

Human-Computer Interaction · Computer Science 2026-01-28 Swapnika Dulam , Christopher L Dancy
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