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Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Polarization issue is generally subject to ideological polarization and affective polarization. In particular, affective polarization usually accelerates the polarization process and transform social interactions into a zero-sum game. Yet,…

Physics and Society · Physics 2023-04-27 Peng-Bi Cui

Recent advancements in AI have highlighted its application in captology, the field of using computers as persuasive technologies. We hypothesized that the "conformity effect," where individuals align with others' actions, also occurs with…

Human-Computer Interaction · Computer Science 2025-10-20 Rikuo Sasaki , Michimasa Inaba

Voice assistants are increasingly prevalent, from personal devices to team environments. This study explores how voice type and contribution quality influence human-agent team performance and perceptions of anthropomorphism, animacy,…

Human-Computer Interaction · Computer Science 2024-11-25 Samuel Westby , Richard J. Radke , Christoph Riedl , Brooke Foucault Welles

Recent advances in reinforcement learning with social agents have allowed such models to achieve human-level performance on specific interaction tasks. However, most interactive scenarios do not have a version alone as an end goal; instead,…

Artificial Intelligence · Computer Science 2022-08-23 Pablo Barros , Ozge Nilay Yalcın , Ana Tanevska , Alessandra Sciutti

We present a data-driven algorithm to model and predict the socio-emotional impact of groups on observers. Psychological research finds that highly entitative i.e. cohesive and uniform groups induce threat and unease in observers. Our…

Graphics · Computer Science 2018-10-02 Aniket Bera , Tanmay Randhavane , Emily Kubin , Husam Shaik , Kurt Gray , Dinesh Manocha

Large language models are trained and evaluated on quantitative reasoning tasks written in clean, emotionally neutral language. However, real-world queries are often wrapped in frustration, urgency or enthusiasm. Does emotional framing…

Computation and Language · Computer Science 2026-04-10 Atahan Dokme , Benjamin Reichman , Larry Heck

Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…

Computers and Society · Computer Science 2025-03-24 Xinyan Chen , Jiaxin Ge , Hongming Dai , Qiang Zhou , Qiuxuan Feng , Jingtong Hu , Yizhou Wang , Jiaming Liu , Shanghang Zhang

The current work addresses a virtual environment with self-replicating agents whose decisions are based on a form of "somatic computation" (soma - body) in which basic emotional responses, taken in parallelism to actual living organisms,…

Artificial Intelligence · Computer Science 2014-01-10 Carlos Pedro Gonçalves

Group decision-making processes frequently suffer when social influence and power dynamics suppress minority viewpoints, leading to compliance and groupthink. Conversational agents can counteract these harmful dynamics by encouraging…

Human-Computer Interaction · Computer Science 2025-03-19 Soohwan Lee , Seoyeong Hwang , Dajung Kim , Kyungho Lee

Virtual humans need to be persuasive in order to promote behaviour change in human users. While several studies have focused on understanding the numerous aspects that influence the degree of persuasion, most of them are limited to dyadic…

Human-Computer Interaction · Computer Science 2019-04-11 Reshmashree B. Kantharaju , Dominic De Franco , Alison Pease , Catherine Pelachaud

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Computation and Language · Computer Science 2022-05-26 Damilola Omitaomu , Shabnam Tafreshi , Tingting Liu , Sven Buechel , Chris Callison-Burch , Johannes Eichstaedt , Lyle Ungar , João Sedoc

Assistive agents should make humans' lives easier. Classically, such assistance is studied through the lens of inverse reinforcement learning, where an assistive agent (e.g., a chatbot, a robot) infers a human's intention and then selects…

Artificial Intelligence · Computer Science 2025-01-17 Vivek Myers , Evan Ellis , Sergey Levine , Benjamin Eysenbach , Anca Dragan

Virtual agents are commonly used in physical activity interventions to support behavior change, often taking the role of coaches that deliver encouragement and feedback. While effective for compliance, this role typically lacks relational…

Human-Computer Interaction · Computer Science 2025-08-19 Alessandro Silacci , Maurizio Caon , Mauro Cherubini

Antagonistic crowd behaviors are often observed in cases of serious conflict. Antagonistic emotions, which is the typical psychological state of agents in different roles (i.e. cops, activists, and civilians) in crowd violent scenes, and…

Multiagent Systems · Computer Science 2019-11-26 Chaochao Li , Pei Lv , Dinesh Manocha , Hua Wang , Yafei Li , Bing Zhou , Mingliang Xu

A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

Computation and Language · Computer Science 2024-05-03 Jiamin Yang , David Jurgens

Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an operational definition of empathy makes it difficult to…

Computation and Language · Computer Science 2018-01-01 Firoj Alam , Morena Danieli , Giuseppe Riccardi