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While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…

Human-Computer Interaction · Computer Science 2019-10-08 Sang Won Lee

This paper describes an experimental evaluation aimed at detecting the users' perception of the robot's empathic abilities during a conversation. The results have been then analyzed to search for a possible relationship between the…

Robotics · Computer Science 2024-05-03 Alberto Lillo , Alessandro Saracco , Elena Siletto , Claudio Mattutino , Cristina Gena

When members of ad-hoc virtual teams need to collectively ideate or deliberate, they often fail to engage with each others' perspectives in a constructive manner. At best, this leads to sub-optimal outcomes and, at worst, it can cause…

Human-Computer Interaction · Computer Science 2021-11-30 Pranav Khadpe , Chinmay Kulkarni , Geoff Kaufman

The social acceptance of AI agents, including intelligent virtual agents and physical robots, is becoming more important for the integration of AI into human society. Although the agents used in human society share various tasks with…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

Collective decision-making in biological and human groups often emerges from simple interaction rules that amplify minor differences into consensus. The bee equation, developed initially to describe nest-site selection in honeybee swarms,…

Multiagent Systems · Computer Science 2026-03-11 David Freire-Obregón

Online peer-to-peer support platforms enable conversations between millions of people who seek and provide mental health support. If successful, web-based mental health conversations could improve access to treatment and reduce the global…

Computation and Language · Computer Science 2021-05-18 Ashish Sharma , Inna W. Lin , Adam S. Miner , David C. Atkins , Tim Althoff

While the field of affective computing has contributed to greatly improving the seamlessness of human-robot interactions, the focus has primarily been on the emotional processing of the self, rather than the perception of the other. To…

Human-Computer Interaction · Computer Science 2023-11-17 Maria Teresa Parreira , Michael J. Sack , Malte Jung

We explore the representational space of emotions by combining methods from different academic fields. Cognitive science has proposed appraisal theory as a view on human emotion with previous research showing how human-rated abstract event…

Computation and Language · Computer Science 2017-10-24 Andres Campero , Bjarke Felbo , Joshua B. Tenenbaum , Rebecca Saxe

When engaging in conversations, dialogue agents in a virtual simulation environment may exhibit their own emotional states that are unrelated to the immediate conversational context, a phenomenon known as self-emotion. This study explores…

Multiagent Systems · Computer Science 2024-08-06 Qiang Zhang , Jason Naradowsky , Yusuke Miyao

This study investigates how different virtual agent (VA) behaviors influence subjects' perceptions and group decision-making. Participants carried out experimental group discussions with a VA exhibiting varying levels of engagement and…

Human-Computer Interaction · Computer Science 2024-02-27 Hanseob Kim , Bin Han , Jieun Kim , Muhammad Firdaus Syawaludin , Gerard Jounghyun Kim , Jae-In Hwang

The advent of large language models (LLMs) has enabled agents to represent virtual humans in societal simulations, facilitating diverse interactions within complex social systems. However, existing LLM-based agents exhibit severe…

Artificial Intelligence · Computer Science 2025-10-16 Qun Ma , Xiao Xue , Xuwen Zhang , Zihan Zhao , Yuwei Guo , Ming Zhang

Conversational agents (CAs) are revolutionizing human-computer interaction by evolving from text-based chatbots to empathetic digital humans (DHs) capable of rich emotional expressions. This paper explores the integration of neural and…

Human-Computer Interaction · Computer Science 2025-08-11 Nastaran Saffaryazdi , Tamil Selvan Gunasekaran , Kate Laveys , Elizabeth Broadbent , Mark Billinghurst

Affective Computing is a rapidly growing field spurred by advancements in artificial intelligence, but often, held back by the inability to translate psychological theories of emotion into tractable computational models. To address this, we…

Artificial Intelligence · Computer Science 2020-08-03 Desmond C. Ong , Harold Soh , Jamil Zaki , Noah D. Goodman

Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…

Artificial Intelligence · Computer Science 2018-08-06 Trevor Buteau , Damian Lyons

Quantitative analysis of empirical data from online social networks reveals group dynamics in which emotions are involved (\v{S}uvakov et al). Full understanding of the underlying mechanisms, however, remains a challenging task. Using…

Physics and Society · Physics 2012-05-30 Milovan Šuvakov , David Garcia , Frank Schweitzer , Bosiljka Tadić

The development of agents with emotional intelligence is becoming increasingly vital due to their significant role in human-computer interaction and the growing integration of computer systems across various sectors of society. Affective…

Human-Computer Interaction · Computer Science 2026-05-05 Raziyeh Zall , Alireza Kheyrkhah , Erik Cambria , Zahra Naseri , M. Reza Kangavari

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Recent approaches to empathetic response generation incorporate emotion causalities to enhance comprehension of both the user's feelings and experiences. However, these approaches suffer from two critical issues. First, they only consider…

Computation and Language · Computer Science 2024-04-09 Jiashuo Wang , Yi Cheng , Wenjie Li

Considered the increasing use of assistive technologies in the shape of virtual agents, it is necessary to investigate those factors which characterize and affect the interaction between the user and the agent, among these emerges the way…

Human-Computer Interaction · Computer Science 2024-04-17 Terry Amorese , Marialucia Cuciniello , Alessandro Vinciarelli , Gennaro Cordasco , Anna Esposito

Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…

Computers and Society · Computer Science 2026-05-25 Jianlong Zhu , Syed Muhammad Jhon Raza Naqvi , Carolin-Theresa Ziemer , Usman Naseem , Ingmar Weber