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Quantitative research of emotions in psychology and machine-learning methods for extracting emotion components from text messages open an avenue for physical science to explore the nature of stochastic processes in which emotions play a…

Social and Information Networks · Computer Science 2014-04-17 Bosiljka Tadic , Vladimir Gligorijevic , Marcin Skowron , Milovan Suvakov

Large language models have become increasingly common, used by millions of people worldwide in both professional and personal contexts. As these models continue to advance, they are frequently serving as virtual assistants and companions.…

Computation and Language · Computer Science 2025-08-13 Victoria Williams , Benjamin Rosman

The paper presents an experiment on the effects of adaptive emotional alignment between agents, considered a prerequisite for empathic communication, in Human-Robot Interaction (HRI). Using the NAO robot, we investigate the impact of an…

Using agent-directed simulations, we investigate fluctuations in the collective emotional states on a chat network where agents interchange messages with a fixed number of moderators and emotional Bot. To design a realistic chat system, the…

Physics and Society · Physics 2014-11-21 M. Šuvakov , B. Tadić

Emotions have a major interactive role in defining how humans interact with their environment by encoding their perception to external events and accordingly, influencing their cognition and decision-making process. Therefore, increasing…

Human-Computer Interaction · Computer Science 2021-03-30 Mustaffa Alfatlawi

Emotions that somebody develops based on an argument do not only depend on the argument itself - they are also influenced by a subjective evaluation of the argument's potential impact on the self. For instance, an argument to ban plastic…

Computation and Language · Computer Science 2026-03-05 Lynn Greschner , Sabine Weber , Roman Klinger

Failure and resilience are important aspects of gameplay. This is especially important for serious and competitive games, where players need to adapt and cope with failure frequently. In such situations, emotion regulation -- the active…

Human-Computer Interaction · Computer Science 2023-02-21 Reza Habibi , Johannes Pfau , Jonattan Holmes , Magy Seif El-Nasr

Identification within media, whether with real or fictional characters, significantly impacts users, shaping their behavior and enriching their social and emotional experiences. Immersive media, like video games, utilize virtual entities…

Human-Computer Interaction · Computer Science 2024-03-15 Navid Ashrafi , Vanessa Neuhaus , Francesco Vona , Nicolina Laura Peperkorn , Youssef Shiban , Jan-Niklas Voigt-Antons

Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…

Computation and Language · Computer Science 2020-02-27 Sashank Santhanam , Alireza Karduni , Samira Shaikh

Q-learning is a simple and powerful tool in solving dynamic problems where environments are unknown. It uses a balance of exploration and exploitation to find an optimal solution to the problem. In this paper, we propose using four basic…

Machine Learning · Computer Science 2016-09-07 Wilfredo Badoy , Kardi Teknomo

Client-Service Representatives (CSRs) are vital to organizations. Frequent interactions with disgruntled clients, however, disrupt their mental well-being. To help CSRs regulate their emotions while interacting with uncivil clients, we…

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the…

Computation and Language · Computer Science 2020-10-06 Navonil Majumder , Pengfei Hong , Shanshan Peng , Jiankun Lu , Deepanway Ghosal , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

In this position paper, we aim to spark more discussions surrounding the use of empathy as the intended outcome of many studies on immersive virtual reality experiences. As a construct, empathy has many significant flaws that may lead to…

Human-Computer Interaction · Computer Science 2021-09-10 Ken Jen Lee , Edith Law

An important aspect of human conversation difficult for machines is conversing with empathy, which is to understand the user's emotion and respond appropriately. Recent neural conversation models that attempted to generate empathetic…

Computation and Language · Computer Science 2021-12-30 Jamin Shin , Peng Xu , Andrea Madotto , Pascale Fung

We develop a agent-based framework to model the emergence of collective emotions, which is applied to online communities. Agents individual emotions are described by their valence and arousal. Using the concept of Brownian agents, these…

Physics and Society · Physics 2010-12-07 Frank Schweitzer , David Garcia

The humans are affective and cognitive beings relying on memories for their individual and social identities. Also, human dyadic bonds require some common beliefs such as empathetic behaviour for better interaction. In this sense, research…

Computers and Society · Computer Science 2020-03-11 Nuno A. C. Henriques , Helder Coelho , Leonel Garcia-Marques

Models for affective text generation have shown a remarkable progress, but they commonly rely only on basic emotion theories or valance/arousal values as conditions. This is appropriate when the goal is to create explicit emotion statements…

Computation and Language · Computer Science 2023-07-27 Yarik Menchaca Resendiz , Roman Klinger

Interpersonal communication plays a key role in managing people's emotions, especially on digital platforms. Studies have shown that people use social media and consume online content to regulate their emotions and find support for rest and…

Information Retrieval · Computer Science 2024-08-16 Akriti Verma , Shama Islam , Valeh Moghaddam , Adnan Anwar , Sharon Horwood

Affective computing has proven to be a viable field of research comprised of a large number of multidisciplinary researchers resulting in work that is widely published. The majority of this work consists of computational models of emotion…

Artificial Intelligence · Computer Science 2009-03-05 Joost Broekens

This study investigates the elicitation of empathy toward a third party through interaction with social agents. Participants engaged with either a physical robot or a voice-enabled chatbot, both driven by a large language model (LLM)…

Human-Computer Interaction · Computer Science 2025-03-27 Liza Darwesh , Jaspreet Singh , Marin Marian , Eduard Alexa , Koen Hindriks , Kim Baraka