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Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

Computation and Language · Computer Science 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou

In most multiagent applications, communication is essential among agents to coordinate their actions, and thus achieve their goal. However, communication often has a related cost that affects overall system performance. In this paper, we…

Multiagent Systems · Computer Science 2021-07-13 Abeer Alshehri , Tim Miller , Liz Sonenberg

Due to the COVID-19 pandemic, many professional entities shifted toward remote collaboration and video conferencing (VC) tools. Social virtual reality (VR) platforms present an alternative to VC for meetings and collaborative activities.…

Human-Computer Interaction · Computer Science 2025-06-30 Anya Osborne , Sabrina Fielder , Lee Taber , Tara Lamb , Joshua McVeigh-Schultz , Katherine Isbister

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

Computation and Language · Computer Science 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

Digital platforms frequently reproduce heteronormative norms and structural biases, limiting inclusive communication between LGBTQ+ and cisgender individuals. The Metaverse, with its affordances for identity fluidity, presence, and…

Human-Computer Interaction · Computer Science 2026-03-20 Anqi Wang , Lei Han , Jiahua Dong , Muzhi Zhou , David Yip , Yuyang Wang , Pan Hui

In many situations, communication between agents is a critical component of cooperative multi-agent systems, however, it can be difficult to learn or evolve. In this paper, we investigate a simple way in which the emergence of communication…

Multiagent Systems · Computer Science 2024-05-28 Dylan Cope , Peter McBurney

Collective decision-making arises from individual agents integrating their own personal observations with information obtained from social partners. In many biological systems that exhibit collective decision-making, the process by which…

Quantitative Methods · Quantitative Biology 2026-04-28 Ling-Wei Kong , Naomi Ehrich Leonard , Andrew M. Hein

Generative artificial intelligence (AI) agents are increasingly embedded in collaborative learning environments, yet their impact on the processes of argumentative knowledge construction remains insufficiently understood. Emerging…

Human-Computer Interaction · Computer Science 2025-12-11 Lixiang Yan , Yueqiao Jin , Linxuan Zhao , Roberto Martinez-Maldonado , Xinyu Li , Xiu Guan , Wenxin Guo , Xibin Han , Dragan Gašević

Empathetic dialogue requires not only recognizing a user's emotional state but also making strategy-aware, context-sensitive decisions throughout response generation. However, the lack of a comprehensive empathy strategy framework, explicit…

Computation and Language · Computer Science 2026-04-21 Hongru Ji , Yuyin Fan , Meng Zhao , Xianghua Li , Lianwei Wu , Chao Gao

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…

Artificial Intelligence · Computer Science 2020-10-06 Jan Deriu , Don Tuggener , Pius von Däniken , Jon Ander Campos , Alvaro Rodrigo , Thiziri Belkacem , Aitor Soroa , Eneko Agirre , Mark Cieliebak

We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…

Human-Computer Interaction · Computer Science 2024-07-03 Mehdi Arjmand , Farnaz Nouraei , Ian Steenstra , Timothy Bickmore

Effective workplace communication is essential for managerial success, yet many managers lack access to tailored and sustained training. Although AI-assisted communication systems may offer scalable training solutions, little is known about…

Human-Computer Interaction · Computer Science 2025-05-22 Lance T. Wilhelm , Xiaohan Ding , Kirk McInnis Knutsen , Buse Carik , Eugenia H. Rho

There has been a transformation from individual work to team work in the last few decades (Ilgen, 1999), and many organizations use teams for many activities done by individuals in the past (Boyett & Conn, 1992 ; Katzenbach & Smith, 1993).…

Social and Information Networks · Computer Science 2012-04-17 Daphna Shwarts-Asher

Integrating robots into populated environments is a complex challenge that requires an understanding of human social dynamics. In this work, we propose to model social motion forecasting in a shared human-robot representation space, which…

Robotics · Computer Science 2024-04-09 Esteve Valls Mascaro , Yashuai Yan , Dongheui Lee

Recent debates over adults' theory of mind use have been fueled by surprising failures of perspective-taking in communication, suggesting that perspective-taking can be relatively effortful. How, then, should speakers and listeners allocate…

Computation and Language · Computer Science 2020-05-13 Robert D. Hawkins , Hyowon Gweon , Noah D. Goodman

Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately. Most existing works merely focus on what the emotion is and ignore how the emotion is evoked, thus weakening the capacity of the model…

Computation and Language · Computer Science 2021-10-12 Jiashuo Wang , Wenjie LI , Peiqin Lin , Feiteng Mu

Learning interpretable communication is essential for multi-agent and human-agent teams (HATs). In multi-agent reinforcement learning for partially-observable environments, agents may convey information to others via learned communication,…

Machine Learning · Computer Science 2023-01-12 Seth Karten , Mycal Tucker , Huao Li , Siva Kailas , Michael Lewis , Katia Sycara

Interacting with human agents in complex scenarios presents a significant challenge for robotic navigation, particularly in environments that necessitate both collision avoidance and collaborative interaction, such as indoor spaces. Unlike…

Robotics · Computer Science 2024-11-07 Lingfeng Sun , Yixiao Wang , Pin-Yun Hung , Changhao Wang , Xiang Zhang , Zhuo Xu , Masayoshi Tomizuka

Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…

Computation and Language · Computer Science 2021-09-21 Lei Shen , Jinchao Zhang , Jiao Ou , Xiaofang Zhao , Jie Zhou