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Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

Nowadays, there is increasing interest in the development of teamwork skills in the educational context. This growing interest is motivated by its pedagogical effectiveness and the fact that, in labour contexts, enterprises organize their…

Artificial Intelligence · Computer Science 2016-04-19 Juan M. Alberola , Elena Del Val , Victor Sanchez-Anguix , Alberto Palomares , Maria Dolores Teruel

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Computation and Language · Computer Science 2026-01-14 Francesco Dettori , Matteo Forasassi , Lorenzo Veronese , Livia Lestingi , Vincenzo Scotti , Matteo Giovanni Rossi

ECHO (Evaluation of Chat, Human behavior, and Outcomes) is an open research platform designed to support reproducible, mixed-method studies of human interaction with both conversational AI systems and Web search engines. It enables…

Human-Computer Interaction · Computer Science 2026-02-12 Jiqun Liu , Nischal Dinesh , Ran Yu

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

Knowledge sharing is an important aspect in most meetings. Personal characteristics of some participants, such as their (in)ability or (un)willingness to take the floor, may have a negative effect on the quality of knowledge sharing; some…

Human-Computer Interaction · Computer Science 2023-03-23 Olli Niinivaara

The paper asserts that emulating empathy in human-robot interaction is a key component to achieve satisfying social, trustworthy, and ethical robot interaction with older people. Following comments from older adult study participants, the…

Human-Computer Interaction · Computer Science 2025-10-03 Isabel Pedersen , Andrea Slane

A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

Intelligent robots are redefining a multitude of critical domains but are still far from being fully capable of assisting human peers in day-to-day tasks. An important requirement of collaboration is for each teammate to maintain and…

Robotics · Computer Science 2021-09-21 Akkamahadevi Hanni , Yu Zhang

As a critical step to achieve human-like chatbots, empathetic response generation has attained increasing interests. Previous attempts are incomplete and not sufficient enough to elicit empathy because they only focus on the initial aspect…

Computation and Language · Computer Science 2023-05-08 Weixiang Zhao , Yanyan Zhao , Xin Lu , Bing Qin

In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…

Computation and Language · Computer Science 2024-02-21 Zi Haur Pang , Yahui Fu , Divesh Lala , Keiko Ochi , Koji Inoue , Tatsuya Kawahara

Several recent works have found the emergence of grounded compositional language in the communication protocols developed by mostly cooperative multi-agent systems when learned end-to-end to maximize performance on a downstream task.…

Artificial Intelligence · Computer Science 2020-07-17 Paul Pu Liang , Jeffrey Chen , Ruslan Salakhutdinov , Louis-Philippe Morency , Satwik Kottur

Ad hoc teamwork requires an agent to cooperate with unknown teammates without prior coordination. Many works propose to abstract teammate instances into high-level representation of types and then pre-train the best response for each type.…

Multiagent Systems · Computer Science 2023-06-21 Dong Xing , Pengjie Gu , Qian Zheng , Xinrun Wang , Shanqi Liu , Longtao Zheng , Bo An , Gang Pan

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…

Human-Computer Interaction · Computer Science 2024-08-27 Ranci Ren , John W. Castro , Santiago R. Acuña , Oscar Dieste , Silvia T. Acuña

Reactions such as gestures, facial expressions, and vocalizations are an abundant, naturally occurring channel of information that humans provide during interactions. A robot or other agent could leverage an understanding of such implicit…

Human-Computer Interaction · Computer Science 2020-12-08 Yuchen Cui , Qiping Zhang , Alessandro Allievi , Peter Stone , Scott Niekum , W. Bradley Knox

In this paper we introduce Chat-crowd, an interactive environment for visual layout composition via conversational interactions. Chat-crowd supports multiple agents with two conversational roles: agents who play the role of a designer are…

Computation and Language · Computer Science 2019-04-02 Paola Cascante-Bonilla , Xuwang Yin , Vicente Ordonez , Song Feng

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

In communication restricted environments, a multi-robot system can be deployed to either: i) maintain constant communication but potentially sacrifice operational efficiency due to proximity constraints or ii) allow disconnections to…

Robotics · Computer Science 2023-08-02 Lauren Bramblett , Shijie Gao , Nicola Bezzo

Due to the influence of the new coronavirus disease (COVID-19), teleworking has been expanding rapidly. Although existing interactive remote working systems are convenient, they do not allow users to adjust their spatial distance to team…

Human-Computer Interaction · Computer Science 2021-09-08 Sicheng Li , Yudai Makioka , Kyousuke Kobayashi , Haoran Xie , Kentaro Takashima