Related papers: Empathosphere: Promoting Constructive Communicatio…
Recent neural generation systems have demonstrated the potential for procedurally generating game content, images, stories, and more. However, most neural generation algorithms are "uncontrolled" in the sense that the user has little say in…
Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…
While human-AI collaboration systems have increasingly been built to increase efficiency or support creativity, little work has examined how the design of interactions shapes the social connection between human and artificial agent. We…
Many people struggling with mental health issues are unable to access adequate care due to high costs and a shortage of mental health professionals, leading to a global mental health crisis. Online mental health communities can help…
Emergent communication offers insight into how agents develop shared structured representations, yet most research assumes homogeneous modalities or aligned representational spaces, overlooking the perceptual heterogeneity of real-world…
Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…
As generative AI systems become increasingly embedded in collaborative work, they are evolving from visible tools into human-like communicative actors that participate socially rather than merely providing information. Yet little is known…
The intensification of affective polarization worldwide has raised new questions about how social media platforms might be further fracturing an already-divided public sphere. As opposed to ideological polarization, affective polarization…
Intelligent dialogue systems are increasingly deployed in emotionally and ethically sensitive settings, where failures in either emotional attunement or ethical judgment can cause significant harm. Existing dialogue models typically address…
Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…
Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…
Empathy is critical for effective and satisfactory conversational communication. Prior efforts to measure conversational empathy mostly focus on expressed communicative intents -- that is, the way empathy is expressed. Yet, these works…
While videoconferencing is prevalent, concurrent participation channels are limited. People experience challenges keeping up with the discussion, and misunderstanding frequently occurs. Through a formative study, we probed into the design…
When agents collaborate on a task, it is important that they have some shared mental model of the task routines -- the set of feasible plans towards achieving the goals. However, in reality, situations often arise that such a shared mental…
Humans live and act in 3D space, but often work and communicate on 2D surfaces. The prevalence of online communication on 2D screens raises the issue of whether human spatial configuration affects our capabilities, social perception, and…
Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…
Community engagement processes form a critical foundation of democratic governance, yet frequently struggle with resource constraints, sensemaking challenges, and barriers to inclusive participation. These processes rely on constructive…
Many laypeople are motivated to improve the health behavior of their family or friends but do not know where to start, especially if the health behavior is potentially stigmatizing or controversial. We present an approach that uses virtual…
Face-to-face telepresence promotes the sense of "being there" and can improve collaboration by allowing immediate understanding of remote people's nonverbal cues. Several approaches successfully explored interactions with 2D content using a…
Given that experience is a pivotal dimension of learning processes in the field of leadership, the ongoing and unresolved issue is how such experiential moments could be provided when developing leadership skills and competencies.…