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The rapid evolution of social Virtual Reality (VR) platforms has significantly enhanced the way users interact and socialize in digital spaces, offering immersive experiences that closely mimic real-world interactions [1]. However, this…

Human-Computer Interaction · Computer Science 2024-05-10 Niloofar Sayadi , Diego Gómez-Zará

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice,…

Computation and Language · Computer Science 2022-12-06 Yangbin Chen , Chunfeng Liang

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

When collaborating with multiple parties, communicating relevant information is of utmost importance to efficiently completing the tasks at hand. Under active inference, communication can be cast as sharing beliefs between free-energy…

Artificial Intelligence · Computer Science 2024-07-03 Ozan Catal , Toon Van de Maele , Riddhi J. Pitliya , Mahault Albarracin , Candice Pattisapu , Tim Verbelen

Empathetic conversational models have been shown to improve user satisfaction and task outcomes in numerous domains. In Psychology, persona has been shown to be highly correlated to personality, which in turn influences empathy. In…

Computation and Language · Computer Science 2020-11-20 Peixiang Zhong , Chen Zhang , Hao Wang , Yong Liu , Chunyan Miao

Ambiguity and noise in natural language instructions create a significant barrier towards adopting autonomous systems into safety critical workflows involving humans and machines. In this paper, we propose to build on recent advances in…

Robotics · Computer Science 2017-03-28 Tathagata Chakraborti , Sarath Sreedharan , Anagha Kulkarni , Subbarao Kambhampati

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Advances in artificial intelligence (AI) are enabling systems that augment and collaborate with humans to perform simple, mechanistic tasks like scheduling meetings and grammar-checking text. However, such Human-AI collaboration poses…

Computation and Language · Computer Science 2022-03-30 Ashish Sharma , Inna W. Lin , Adam S. Miner , David C. Atkins , Tim Althoff

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

In human conversation, empathic dialogue requires nuanced temporal cues indicating whether the conversational partner is paying attention. This type of "active listening" is overlooked in the design of Conversational Agents (CAs), which use…

Human-Computer Interaction · Computer Science 2026-02-09 Zhihan Jiang , Qianhui Chen , Chu Zhang , Yanheng Li , Ray LC

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

Human-Computer Interaction · Computer Science 2025-06-16 Sandro Radovanović , Shuangyu Li

Integrating generative AI such as Large Language Models into social robots has improved their ability to engage in natural, human-like communication. This study presents a method to examine their persuasive capabilities. We designed an…

The ability to emotionally or intellectually understand another person's thoughts and feelings-empathy-can foster critical connections that facilitate learning and collaboration. We present a case study of physics faculty that examines…

Physics Education · Physics 2024-06-26 Rachel Merrill , Alia Hamdan , Ash Bista , Scott Franklin

While the advancement of large language models has spurred the development of AI agents to automate tasks, numerous use cases inherently require agents to collaborate with humans due to humans' latent preferences, domain expertise, or the…

Artificial Intelligence · Computer Science 2025-12-09 Yijia Shao , Vinay Samuel , Yucheng Jiang , John Yang , Diyi Yang

Socially interactive agents are gaining prominence in domains like healthcare, education, and service contexts, particularly virtual agents due to their inherent scalability. To facilitate authentic interactions, these systems require…

Human-Computer Interaction · Computer Science 2025-01-22 Oliver Chojnowski , Alexander Eberhard , Michael Schiffmann , Ana Müller , Anja Richert

We present STUDIES, a new speech corpus for developing a voice agent that can speak in a friendly manner. Humans naturally control their speech prosody to empathize with each other. By incorporating this "empathetic dialogue" behavior into…

One way to improve the relationship between humans and anthropomorphic agents is to have humans empathize with the agents. In this study, we focused on a task between an agent and a human in which the agent makes a mistake. To investigate…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

Perspective taking, which allows people to imagine another's thinking and goals, is known to be an effective method for promoting prosocial behaviors in human-computer interactions. However, most of the previous studies have focused on…

Human-Computer Interaction · Computer Science 2022-05-25 Chenlin Hang , Tetsuo Ono , Seiji Yamada

In this position paper, we aim to spark more discussions surrounding the use of empathy as the intended outcome of many studies on immersive virtual reality experiences. As a construct, empathy has many significant flaws that may lead to…

Human-Computer Interaction · Computer Science 2021-09-10 Ken Jen Lee , Edith Law

Generative, ML-driven interactive systems have the potential to change how people interact with computers in creative processes - turning tools into co-creators. However, it is still unclear how we might achieve effective human-AI…

Human-Computer Interaction · Computer Science 2022-07-08 Frederic Gmeiner , Kenneth Holstein , Nikolas Martelaro