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The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

Artificial Intelligence · Computer Science 2019-08-16 Özge Nilay Yalçın

In a distance learning context, providing usual communication tools (forum, chat, ...) is not always enough to create efficient interactions between learners and to favour collective knowledge building. A solution consists in setting-up…

Human-Computer Interaction · Computer Science 2007-12-12 Sébastien George , Cécile Bothorel

The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often…

Computation and Language · Computer Science 2021-08-06 Navonil Majumder , Deepanway Ghosal , Devamanyu Hazarika , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…

Human-Computer Interaction · Computer Science 2024-06-25 Rahul Islam , Sang Won Bae

In this paper, we propose and consider the problem of cooperative language acquisition as a particular form of the ad hoc team play problem. We then present a probabilistic model for inferring a speaker's intentions and a listener's…

Machine Learning · Computer Science 2023-05-23 Dylan Cope , Peter McBurney

Group discussions are essential for organizing every aspect of modern life, from faculty meetings to senate debates, from grant review panels to papal conclaves. While costly in terms of time and organization effort, group discussions are…

Computation and Language · Computer Science 2016-04-27 Vlad Niculae , Cristian Danescu-Niculescu-Mizil

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

To allow non-designers' involvement in design projects new methods are needed. Co-design gives the same opportunity to all the multidisciplinary participants to co-create ideas simultaneously. Nevertheless, current co-design processes…

Human-Computer Interaction · Computer Science 2019-06-27 Tomás Dorta , Stéphane Safin , Sana Boudhraâ , Emmanuel Beaudry Marchand

The study explores the effects of motivational climate on communication features, emotional states, collective efficacy, and performance in collaborative gaming environments. Forty participants with no prior gaming experience were randomly…

Human-Computer Interaction · Computer Science 2025-11-25 Omer Eldadi , Yarin Dekimhi , Gershon Tenenbaum

As autonomous agents, from self-driving cars to virtual assistants, become increasingly present in everyday life, safe and effective collaboration depends on human understanding of agents' intentions. Current intent communication approaches…

Team modeling remains a fundamental challenge at the intersection of Artificial Intelligence and Social Sciences. Although a variety of computational models have been proposed in the last two decades, most fail to integrate Social Sciences…

Machine Learning · Computer Science 2026-05-06 Vincenzo Marco De Luca , Giovanna Varni , Andrea Passerini

As the workforce settles into flexible work arrangements, researchers have focused on the collaborative and psychological consequences of the shift. While nearly a fifth of the world's population is estimated to be neurodivergent, the…

Computers and Society · Computer Science 2023-10-03 Maylis Saigot

In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic…

Computation and Language · Computer Science 2023-08-16 Xuewen Yao , Miriam Mikhelson , S. Craig Watkins , Eunsol Choi , Edison Thomaz , Kaya de Barbaro

Group segregation or cohesion can emerge from micro-level communication, and AI-assisted messaging may shape this process. Here, we report a preregistered online experiment (N = 557 across 60 sessions) in which participants discussed…

Social and Information Networks · Computer Science 2025-11-26 Faria Huq , Elijah L. Claggett , Hirokazu Shirado

This work explores a group learning scenario with an autonomous empathic robot. We address two research questions: (1) Can an autonomous robot designed with empathic competencies foster collaborative learning in a group context? (2) Can an…

Human-Computer Interaction · Computer Science 2019-02-06 Patricia Alves-Oliveira , Pedro Sequeira , Francisco S. Melo , Ginevra Castellano , Ana Paiva

A significant element of human cooperative intelligence lies in our ability to identify opportunities for fruitful collaboration; and conversely to recognise when the task at hand is better pursued alone. Research on flexible cooperation in…

Multiagent Systems · Computer Science 2026-03-10 Max Taylor-Davies , Neil Bramley , Christopher G. Lucas

Video conferencing meetings are more effective when they are inclusive, but inclusion often hinges on meeting leaders' and/or co-facilitators' practices. AI systems can be designed to improve meeting inclusion at scale by moderating…

Human-Computer Interaction · Computer Science 2025-01-22 Mo Houtti , Moyan Zhou , Loren Terveen , Stevie Chancellor

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users,…

Computation and Language · Computer Science 2022-10-11 Yi Cheng , Wenge Liu , Wenjie Li , Jiashuo Wang , Ruihui Zhao , Bang Liu , Xiaodan Liang , Yefeng Zheng

Past work has sought to design AI ethics interventions--such as checklists or toolkits--to help practitioners design more ethical AI systems. However, other work demonstrates how these interventions may instead serve to limit critique to…

Computers and Society · Computer Science 2024-04-09 David Gray Widder , Laura Dabbish , James Herbsleb , Nikolas Martelaro

Social support in online mental health communities (OMHCs) is an effective and accessible way of managing mental wellbeing. In this process, sharing emotional supports is considered crucial to the thriving social supports in OMHCs, yet…

Human-Computer Interaction · Computer Science 2022-02-22 Donghoon Shin , Subeen Park , Esther Hehsun Kim , Soomin Kim , Jinwook Seo , Hwajung Hong
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