Related papers: A Conversational Digital Assistant for Intelligent…
The development of conversational AI assistants is an iterative process with multiple components. As such, the evaluation and continual improvement of these assistants is a complex and multifaceted problem. This paper introduces the…
Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…
In this paper, we explore the usability of a custom eXtensible Robotic Language (XRL) we proposed. To evaluate the user experience and the interaction with the potential XRL-based software robot, we conducted an exploratory study comparing…
Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and conversation patterns. However, this rigidness does not handle the…
Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…
Intelligent Personal Assistants (IPAs) are software agents that can perform tasks on behalf of individuals and assist them on many of their daily activities. IPAs capabilities are expanding rapidly due to the recent advances on areas such…
Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…
Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…
Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where primary tasks are also language based. Using a dual task…
While digital assistants are increasingly used to help with various productivity tasks, less attention has been paid to employing them in the domain of business documents. To build an agent that can handle users' information needs in this…
Voice assistants have sharply risen in popularity in recent years, but their use has been limited mostly to simple applications like music, hands-free search, or control of internet-of-things devices. What would it take for voice assistants…
Virtual assistants are becoming increasingly important speech-driven Information Retrieval platforms that assist users with various tasks. We discuss open problems and challenges with respect to modeling spoken information queries for…
Building reliable conversational AI assistants for customer-facing industries remains challenging due to noisy conversational data, fragmented knowledge, and the requirement for accurate human hand-off - particularly in domains that depend…
Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…
The advancement of Large Language Models (LLMs) has led to significant improvements in various service domains, including search, recommendation, and chatbot applications. However, applying state-of-the-art (SOTA) research to industrial…
In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social…
This paper investigates the implementation of voice-enabled Google Assistant and Amazon Alexa on Raspberry Pi. Virtual Assistants are being a new trend in how we interact or do computations with physical devices. A voice-enabled system…
As AI systems take on collaborative roles, they must reason about shared goals and beliefs-not just generate fluent language. The Rational Speech Act (RSA) framework offers a principled approach to pragmatic reasoning, but existing…
Technological innovation plays a crucial role in driving economic growth and development. In this study, we investigate the extent to which technological innovation contributes to a more sustainable future and fosters entrepreneurship. To…
Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…