Related papers: A Conversational Digital Assistant for Intelligent…
This paper presents an intelligent work automation approach in the context of contemporary digital transformation by integrating generative AI and Intelligent Document Processing (IDP) technologies with an Automation Agent to realize…
We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…
Today's conversational agents are restricted to simple standalone commands. In this paper, we present Iris, an agent that draws on human conversational strategies to combine commands, allowing it to perform more complex tasks that it has…
Recent advances in natural language processing and deep learning have accelerated the development of digital assistants. In conversational commerce, these assistants help customers find suitable products in online shops through natural…
This paper presents ERPA, an innovative Robotic Process Automation (RPA) model designed to enhance ID data extraction and optimize Optical Character Recognition (OCR) tasks within immigration workflows. Traditional RPA solutions often face…
Despite advances in language and speech technologies, no open-source system enables full speech-to-speech, multi-turn dialogue with integrated tool use and agentic reasoning. We introduce AURA (Agent for Understanding, Reasoning, and…
Intelligent personal assistants (IPA) enable voice applications that facilitate people's daily tasks. However, due to the complexity and ambiguity of voice requests, some requests may not be handled properly by the standard natural language…
This paper presents Compliance Brain Assistant (CBA), a conversational, agentic AI assistant designed to boost the efficiency of daily compliance tasks for personnel in enterprise environments. To strike a good balance between response…
Despite the growth of e-commerce, brick-and-mortar stores are still the preferred destinations for many people. In this paper, we present ISA, a mobile-based intelligent shopping assistant that is designed to improve shopping experience in…
In this paper, a workflow for designing a bot using Robotic Process Automation (RPA), associated with Artificial Intelligence (AI) that is used for information extraction, classification, etc., is proposed. The bot is equipped with many…
Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…
This paper builds upon recent work in the declarative design of dialogue agents and proposes an exciting new tool -- D3BA -- Declarative Design for Digital Business Automation, built to optimize business processes using the power of AI…
The technocrat epoch is overflowing with new technologies and such cutting-edge facilities accompany the risks and pitfalls. Robotic process automation is another innovation that empowers the computerization of high-volume, manual,…
Computer-Using Agents (CUA) enable users to automate increasingly-complex tasks using graphical interfaces such as browsers. As many potential tasks require personal data, we propose Computer-Using Personal Agents (CUPAs) that have access…
People with visual impairment (PVI) must interact with a world they cannot see. Remote sighted assistance has emerged as a conversational/social support system. We interviewed participants who either provide or receive assistance via a…
Remote sighted assistance (RSA) has emerged as a conversational assistive technology, where remote sighted workers, i.e., agents, provide real-time assistance to users with vision impairments via video-chat-like communication. Researchers…
Building Agent Assistants that can help improve customer service support requires inputs from industry users and their customers, as well as knowledge about state-of-the-art Natural Language Processing (NLP) technology. We combine expertise…
Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…
Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…
The design and development of effective drug formulations is a critical process in pharmaceutical research, particularly for small molecule active pharmaceutical ingredients. This paper introduces a novel agentic preformulation pathway…