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Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

The application of Deep Learning and Natural Language based ChatBots are growing rapidly in recent years. They are used in many fields like customer support, reservation system and as personal assistant. The Enterprises are using such…

Computation and Language · Computer Science 2022-04-22 Narayana Darapaneni , Selvakumar Raj , Raghul V , Venkatesh Sivaraman , Sunil Mohan , Anwesh Reddy Paduri

Today, technological advancement is increasing day by day. Earlier, there was only a computer system in which we could only perform a few tasks. But now, machine learning, artificial intelligence, deep learning, and a few more technologies…

Human-Computer Interaction · Computer Science 2023-05-30 Sumit Kumar , Varun Gupta , Sankalp Sagar , Sachin Kumar Singh

We present a new approach to dialogue specification for Virtual Personal Assistants (VPAs) based on so-called dialogue workflow graphs, with several demonstrated advantages over current ontology-based methods. Our new dialogue specification…

Computation and Language · Computer Science 2020-11-18 Michael Wessel , Edgar Kalns , Girish Acharya , Andreas Kathol

In recent years, artificial intelligence has developed in a variety of fields and is now integrated into many aspects of our daily lives. This includes AI speakers,communication robots, and other interactive systems. We are interested in AI…

Computation · Statistics 2022-10-20 Goro Miyano , Kotaro Matsuo , Tomohiro , Kawatsu , Ibuki Unno , Kisumi Shibata , Mitsuki Fumoto

Conversational AI (CAI) systems offer opportunities to scale service provision to unprecedented levels and governments and corporations are already beginning to deploy them across services. The economic argument is similar across domains:…

Human-Computer Interaction · Computer Science 2025-10-13 Rafael A. Calvo , Dorian Peters

Recent advances in conversational AI have been substantial, but developing real-time systems for perceptual task guidance remains challenging. These systems must provide interactive, proactive assistance based on streaming visual inputs,…

Artificial Intelligence · Computer Science 2025-06-09 Yichi Zhang , Xin Luna Dong , Zhaojiang Lin , Andrea Madotto , Anuj Kumar , Babak Damavandi , Joyce Chai , Seungwhan Moon

Researchers and experts are taking efforts in delivering an optimal user experience from a long time. Computer interfaces are being developed to keep user 'in the flow' as well as for making users more connected to the real world wile using…

Human-Computer Interaction · Computer Science 2015-08-19 Pushkar Joshi

Novice and expert users have different systematic preferences in task-oriented dialogues. However, whether catering to these preferences actually improves user experience and task performance remains understudied. To investigate the effects…

Human-Computer Interaction · Computer Science 2025-12-01 Li Siyan , Jason Zhang , Akash Maharaj , Yuanming Shi , Yunyao Li

Balancing user agency and system automation is essential for effective human-AI interactions. Fully automated systems can deliver efficiency but risk undermining usability and user autonomy, while purely manual tools are often inefficient…

Human-Computer Interaction · Computer Science 2025-02-20 Thomas Langerak

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…

Computation and Language · Computer Science 2019-11-18 Maryam Fazel-Zarandi , Sampat Biswas , Ryan Summers , Ahmed Elmalt , Andy McCraw , Michael McPhilips , John Peach

Models of context-sensitive communication often use the Rational Speech Act framework (RSA; Frank & Goodman, 2012), which formulates listeners and speakers in a cooperative reasoning process. However, the standard RSA formulation can only…

Computation and Language · Computer Science 2021-08-13 Jennifer Hu , Roger Levy , Noga Zaslavsky

Despite decades of HCI and Meeting Science research, complaints about ineffective meetings are still pervasive. We argue that meeting technologies lack support for prospective reflection, that is, thinking about why a meeting is needed and…

Human-Computer Interaction · Computer Science 2025-05-21 Ava Elizabeth Scott , Lev Tankelevitch , Payod Panda , Rishi Vanukuru , Xinyue Chen , Sean Rintel

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

Software Engineering · Computer Science 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

Conveying human goals to autonomous systems (AS) occurs both when the system is being designed and when it is being operated. The design-step conveyance is typically mediated by robotics and AI engineers, who must appropriately capture…

Robotics · Computer Science 2024-03-22 Kevin Leahy , Ho Chit Siu

We address the problem of designing a conversational avatar capable of a sequence of casual conversations with older adults. Users at risk of loneliness, social anxiety or a sense of ennui may benefit from practicing such conversations in…

Artificial Intelligence · Computer Science 2019-06-27 S. Zahra Razavi , Lenhart K. Schubert , Benjamin Kane , Mohammad Rafayet Ali , Kimberly Van Orden , Tianyi Ma

Intelligent assistants (IAs) such as Siri and Cortana conversationally interact with users and execute a wide range of actions (e.g., searching the Web, setting alarms, and chatting). IAs can support these actions through the combination of…

Computation and Language · Computer Science 2017-07-14 Shumpei Sano , Nobuhiro Kaji , Manabu Sassano

In this extended abstract, we propose an intelligent system that can be used as a Personalized Virtual Teaching Assistant (PVTA) to improve the students learning experience both for online and on-site courses. We show the architecture of…

Human-Computer Interaction · Computer Science 2019-02-26 Luca Benedetto , Paolo Cremonesi , Manuel Parenti
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