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Individuals increasingly face an overwhelming number of tasks and decisions. To cope with the new reality, there is growing research interest in developing intelligent agents that can effectively assist people across various aspects of…

Human-Computer Interaction · Computer Science 2025-09-11 Meihe Xu , Aurelia Tamò-Larrieux , Arianna Rossi

Intelligent assistants that follow commands or answer simple questions, such as Siri and Google search, are among the most economically important applications of AI. Future conversational AI assistants promise even greater capabilities and…

Artificial Intelligence · Computer Science 2020-08-28 Katya Kudashkina , Patrick M. Pilarski , Richard S. Sutton

Despite significant improvements in automatic speech recognition and spoken language understanding - human interaction with Virtual Personal Assistants (VPAs) through speech remains irregular and sporadic. According to recent studies,…

Human-Computer Interaction · Computer Science 2018-07-13 Mateusz Dubiel , Martin Halvey , Leif Azzopardi

Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly…

SOA (Service Oriented Architecture) is a new trend towards increasing the profit margins in an organization due to incorporating business services to business practices. Rational Unified Process (RUP) is a unified method planning form for…

Software Engineering · Computer Science 2010-03-30 Shahid Hussain , Sheikh Muhammad Saqib , Bashir Ahmad , Shakeel Ahmad

Voice assistants have recently achieved remarkable commercial success. However, the current generation of these devices is typically capable of only reactive interactions. In other words, interactions have to be initiated by the user, which…

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

Software Engineering · Computer Science 2025-03-18 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci

With the rapid advance of sophisticated control algorithms, the capabilities of drones to stabilise, fly and manoeuvre autonomously have dramatically improved, enabling us to pay greater attention to entire missions and the interaction of a…

Software robots have long been used in Robotic Process Automation (RPA) to automate mundane and repetitive computer tasks. With the advent of Large Language Models (LLMs) and their advanced reasoning capabilities, these agents are now able…

Artificial Intelligence · Computer Science 2024-12-30 Junhee Cho , Jihoon Kim , Daseul Bae , Jinho Choo , Youngjune Gwon , Yeong-Dae Kwon

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

Information Retrieval · Computer Science 2025-10-08 Nolwenn Bernard , Krisztian Balog

The role of conversational assistants has become more prevalent in helping people increase their productivity. Document-centered assistance, for example to help an individual quickly review a document, has seen less significant progress,…

Computation and Language · Computer Science 2020-02-04 Maartje ter Hoeve , Robert Sim , Elnaz Nouri , Adam Fourney , Maarten de Rijke , Ryen W. White

RA is a software package that couples machine learning with formal reasoning in an attempt to find the laws that generate the empirical data that it has been given access to. A brief outline of RA in its initial stage of development is…

Logic in Computer Science · Computer Science 2024-05-22 G. Pantelis

Determining how voice assistants should broker consent to share data with third party software has proven to be a complex problem. Devices often require users to switch to companion smartphone apps in order to navigate permissions menus for…

Human-Computer Interaction · Computer Science 2022-04-22 William Seymour , Mark Cote , Jose Such

Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…

Human-Computer Interaction · Computer Science 2024-12-25 Soya Park , Hari Subramonyam , Chinmay Kulkarni

This study examines conversational business analytics, an approach that utilizes AI to address the technical competency gaps that hinder end users from effectively using traditional self-service analytics. By facilitating natural language…

Artificial Intelligence · Computer Science 2025-02-25 Adem Alparslan

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

In the age of information overload, professionals across various fields face the challenge of navigating vast amounts of documentation and ever-evolving standards. Ensuring compliance with standards, regulations, and contractual obligations…

Cryptography and Security · Computer Science 2024-07-22 Shohreh Deldari , Mohammad Goudarzi , Aditya Joshi , Arash Shaghaghi , Simon Finn , Flora D. Salim , Sanjay Jha

In this study, we propose a solution based on a multi-agent LLM architecture and a voice user interface (VUI) designed to update the knowledge base of a digital assistant. Its usability is evaluated in comparison to a more traditional…

Human-Computer Interaction · Computer Science 2025-05-29 Grzegorz Wolny , Michał Szczerbak

Large language models (LLMs) have recently been applied in software engineering to perform tasks such as translating code between programming languages, generating code from natural language, and autocompleting code as it is being written.…

Human-Computer Interaction · Computer Science 2023-02-15 Steven I. Ross , Fernando Martinez , Stephanie Houde , Michael Muller , Justin D. Weisz

The Programmer's Assistant is an experimental prototype software development environment that integrates a chatbot with a code editor. Conversational capability was achieved by using an existing code-fluent Large Language Model and…

Computers and Society · Computer Science 2023-01-25 Steven I. Ross , Michael Muller , Fernando Martinez , Stephanie Houde , Justin D. Weisz