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Automatically generated fake restaurant reviews are a threat to online review systems. Recent research has shown that users have difficulties in detecting machine-generated fake reviews hiding among real restaurant reviews. The method used…

Cryptography and Security · Computer Science 2018-06-29 Mika Juuti , Bo Sun , Tatsuya Mori , N. Asokan

Most of the existing recommender systems are based only on the rating data, and they ignore other sources of information that might increase the quality of recommendations, such as textual reviews, or user and item characteristics.…

Information Retrieval · Computer Science 2021-11-17 Tatev Karen Aslanyan , Flavius Frasincar

This study was motivated by the problem of identifying fake documents on the Internet. To explore possible solutions to this problem we introduce a model of a network community in which members submit documents with verifiable content.…

Classical Analysis and ODEs · Mathematics 2018-12-20 Andrei Olifer

How to tell if a review is real or fake? What does the underworld of fraudulent reviewing look like? Detecting suspicious reviews has become a major issue for many online services. We propose the use of a clique-finding approach to discover…

Social and Information Networks · Computer Science 2015-09-22 Paras Jain , Shang-Tse Chen , Mozhgan Azimpourkivi , Duen Horng Chau , Bogdan Carbunar

Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…

Social and Information Networks · Computer Science 2020-12-29 Michela Fazzolari , Francesco Buccafurri , Gianluca Lax , Marinella Petrocchi

Credibility signals represent a wide range of heuristics typically used by journalists and fact-checkers to assess the veracity of online content. Automating the extraction of credibility signals presents significant challenges due to the…

Computation and Language · Computer Science 2024-11-06 João A. Leite , Olesya Razuvayevskaya , Kalina Bontcheva , Carolina Scarton

'Fake News' continues to undermine trust in modern journalism and politics. Despite continued efforts to study fake news, results have been conflicting. Previous attempts to analyse and combat fake news have largely focused on…

Computation and Language · Computer Science 2024-11-20 Emilie Francis

Detecting non-factual content is a longstanding goal to increase the trustworthiness of large language models (LLMs) generations. Current factuality probes, trained using humanannotated labels, exhibit limited transferability to…

Computation and Language · Computer Science 2024-04-11 Xiaokang Zhang , Zijun Yao , Jing Zhang , Kaifeng Yun , Jifan Yu , Juanzi Li , Jie Tang

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

Computation and Language · Computer Science 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

Easier access to the internet and social media has made disseminating information through online sources very easy. Sources like Facebook, Twitter, online news sites and personal blogs of self-proclaimed journalists have become significant…

Computation and Language · Computer Science 2021-09-28 Shaily Bhatt , Sakshi Kalra , Naman Goenka , Yashvardhan Sharma

A prominent weakness of modern language models (LMs) is their tendency to generate factually incorrect text, which hinders their usability. A natural question is whether such factual errors can be detected automatically. Inspired by…

Computation and Language · Computer Science 2023-05-23 Roi Cohen , May Hamri , Mor Geva , Amir Globerson

Rumour detection is hard because the most accurate systems operate retrospectively, only recognizing rumours once they have collected repeated signals. By then the rumours might have already spread and caused harm. We introduce a new…

Social and Information Networks · Computer Science 2016-11-22 Yumeng Qin , Dominik Wurzer , Victor Lavrenko , Cunchen Tang

In electronic marketplaces, after each transaction buyers will rate the products provided by the sellers. To decide the most trustworthy sellers to transact with, buyers rely on trust models to leverage these ratings to evaluate the…

Social and Information Networks · Computer Science 2013-06-24 Lizi Zhang

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

Malicious accounts spreading misinformation has led to widespread false and misleading narratives in recent times, especially during the COVID-19 pandemic, and social media platforms struggle to eliminate these contents rapidly. This is…

Social and Information Networks · Computer Science 2022-02-28 Karishma Sharma , Emilio Ferrara , Yan Liu

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

Information Retrieval · Computer Science 2018-07-31 L. H. Nguyen , N. T. H. Pham , V. M. Ngo

In online review sites, the analysis of user feedback for assessing its helpfulness for decision-making is usually carried out by locally studying the properties of individual reviews. However, global properties should be considered as well…

Information Retrieval · Computer Science 2020-11-23 Noemi Mauro , Liliana Ardissono , Giovanna Petrone

Today's social media platforms enable to spread both authentic and fake news very quickly. Some approaches have been proposed to automatically detect such "fake" news based on their content, but it is difficult to agree on universal…

Social and Information Networks · Computer Science 2018-08-30 Oana Balmau , Rachid Guerraoui , Anne-Marie Kermarrec , Alexandre Maurer , Matej Pavlovic , Willy Zwaenepoel

We investigate a growing body of work that seeks to improve recommender systems through the use of review text. Generally, these papers argue that since reviews 'explain' users' opinions, they ought to be useful to infer the underlying…

Information Retrieval · Computer Science 2020-05-26 Noveen Sachdeva , Julian McAuley

As the first step of automatic fact checking, claim check-worthiness detection is a critical component of fact checking systems. There are multiple lines of research which study this problem: check-worthiness ranking from political speeches…

Computation and Language · Computer Science 2020-09-17 Dustin Wright , Isabelle Augenstein