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During sudden onset crisis events, the presence of spam, rumors and fake content on Twitter reduces the value of information contained on its messages (or "tweets"). A possible solution to this problem is to use machine learning to…

Cryptography and Security · Computer Science 2015-02-02 Aditi Gupta , Ponnurangam Kumaraguru , Carlos Castillo , Patrick Meier

Online social networks serve as major platforms for disseminating both real and fake news. Many users--intentionally or unintentionally--spread harmful content, misinformation, and rumors in domains such as politics and business.…

Social and Information Networks · Computer Science 2025-10-17 Mohammad Moradi , Mostafa Haghir Chehreghani

The popularity of online shopping is steadily increasing. At the same time, fake product reviewsare published widely and have the potential to affect consumer purchasing behavior. In response,previous work has developed automated methods…

Computation and Language · Computer Science 2023-01-11 Felix Soldner , Bennett Kleinberg , Shane Johnson

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

Computation and Language · Computer Science 2022-01-03 Ashish Salunkhe

Customers' reviews and feedback play crucial role on electronic commerce~(E-commerce) platforms like Amazon, Zalando, and eBay in influencing other customers' purchasing decisions. However, there is a prevailing concern that sellers often…

Computation and Language · Computer Science 2024-08-01 Md Shajalal , Md Atabuzzaman , Alexander Boden , Gunnar Stevens , Delong Du

The growing societal dependence on social media and user generated content for news and information has increased the influence of unreliable sources and fake content, which muddles public discourse and lessens trust in the media.…

Computation and Language · Computer Science 2022-09-07 Marjan Hosseini , Alireza Javadian Sabet , Suining He , Derek Aguiar

Fake news has become omnipresent in digitalized areas such as social media platforms. While being disseminated online, it also poses a threat to individuals and societies offline, for example, in the context of democratic elections.…

Human-Computer Interaction · Computer Science 2021-09-29 Enrico Bunde , Niklas Kühl , Christian Meske

Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

Social and Information Networks · Computer Science 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

Reading and evaluating product reviews is central to how most people decide what to buy and consume online. However, the recent emergence of Large Language Models and Generative Artificial Intelligence now means writing fraudulent or fake…

One of the major hurdles preventing the full exploitation of information from online communities is the widespread concern regarding the quality and credibility of user-contributed content. Prior works in this domain operate on a static…

Social and Information Networks · Computer Science 2017-07-27 Subhabrata Mukherjee

The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…

Social and Information Networks · Computer Science 2016-08-03 David Savage , Xiuzhen Zhang , Xinghuo Yu , Pauline Chou , Qingmai Wang

In an era of AI-generated misinformation flooding the web, existing tools struggle to empower users with nuanced, transparent assessments of content credibility. They often default to binary (true/false) classifications without contextual…

Information Retrieval · Computer Science 2026-04-03 Joydeep Chandra , Aleksandr Algazinov , Satyam Kumar Navneet , Rim El Filali , Matt Laing , Andrew Hanna , Yong Zhang

With the development of the E-commerce and reviews website, the comment information is influencing people's life. More and more users share their consumption experience and evaluate the quality of commodity by comment. When people make a…

Computation and Language · Computer Science 2018-11-15 Su Chang , Xu Zhenzhong , Gao Xuan

Deceptive reviews mislead consumers, harm businesses, and undermine trust in online marketplaces. Machine learning classifiers can learn from large amounts of data to distinguish deceptive reviews from genuine ones. However, the…

Computation and Language · Computer Science 2026-05-14 Jiaming Qu , Mengtian Guo , Yue Wang

The exponential growth of online social network platforms and applications has led to a staggering volume of user-generated textual content, including comments and reviews. Consequently, users often face difficulties in extracting valuable…

Computation and Language · Computer Science 2023-08-23 Anusuya Krishnan

Reviews contain rich information about product characteristics and user interests and thus are commonly used to boost recommender system performance. Specifically, previous work show that jointly learning to perform review generation…

Information Retrieval · Computer Science 2022-09-13 Zhouhang Xie , Julian McAuley , Bodhisattwa Prasad Majumder

User reviews reflect significant value of product in the world of e-market. Many firms or product providers hire spammers for misleading new customers by posting spam reviews. There are three types of fake reviews, untruthful reviews, brand…

Information Retrieval · Computer Science 2020-03-03 Jay Kumar

Blogs are a source of grey literature which are widely adopted by software practitioners for disseminating opinion and experience. Analysing such articles can provide useful insights into the state-of-practice for software engineering…

Software Engineering · Computer Science 2021-06-22 Ashley Williams , Matthew Shardlow , Austen Rainer

Semantic annotations have to satisfy quality constraints to be useful for digital libraries, which is particularly challenging on large and diverse datasets. Confidence scores of multi-label classification methods typically refer only to…

Information Retrieval · Computer Science 2018-06-08 Martin Toepfer , Christin Seifert

The spread of fake news remains a serious global issue; understanding and curtailing it is paramount. One way of differentiating between deceptive and truthful stories is by analyzing their coherence. This study explores the use of topic…

Computation and Language · Computer Science 2020-12-18 Martins Samuel Dogo , Deepak P , Anna Jurek-Loughrey