Related papers: Credible Review Detection with Limited Information…
Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…
Text-based explainable recommendation aims to generate natural-language explanations that justify item recommendations, to improve user trust and system transparency. Although recent advances leverage LLMs to produce fluent outputs, a…
In many countries information on expectations collected through consumer confidence surveys are used in macroeconomic policy formulation. Unfortunately, before doing so, the consistency of responses is often not taken into account, leading…
Recent discussions on alternative facts, fake news, and post truth politics have motivated research on creating technologies that allow people not only to access information, but also to assess the credibility of the information presented…
Fake news and misinformation have been increasingly used to manipulate popular opinion and influence political processes. To better understand fake news, how they are propagated, and how to counter their effect, it is necessary to first…
In this paper we perform an analytic comparison of a number of techniques used to detect fake and deceptive online reviews. We apply a number machine learning approaches found to be effective, and introduce our own approach by fine-tuning…
Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…
Text articles with false claims, especially news, have recently become aggravating for the Internet users. These articles are in wide circulation and readers face difficulty discerning fact from fiction. Previous work on credibility…
Text reviews can provide rich useful semantic information for modeling users and items, which can benefit rating prediction in recommendation. Different words and reviews may have different informativeness for users or items. Besides,…
Artificial intelligence (AI)-powered recommender systems play a crucial role in determining the content that users are exposed to on social media platforms. However, the behavioural patterns of these systems are often opaque, complicating…
Automatically detecting inappropriate content can be a difficult NLP task, requiring understanding context and innuendo, not just identifying specific keywords. Due to the large quantity of online user-generated content, automatic detection…
The persistence of lying by some consumers in their online posts of experiences with businesses is problematic, and taints the global pool of information that is used for decision making by people that assume they are true accounts of…
The lack of large realistic datasets presents a bottleneck in online deception detection studies. In this paper, we apply a data collection method based on social network analysis to quickly identify high-quality deceptive and truthful…
Veracity of data posted on the microblog platforms has in recent years been a subject of intensive study by professionals specializing in various fields of informatics as well as sociology, particularly in the light of increasing importance…
Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…
Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer…
The proliferation of low-quality online information in today's era has underscored the need for robust and automatic mechanisms to evaluate the trustworthiness of online news publishers. In this paper, we analyse the trustworthiness of…
Social reviews have dominated the web and become a plausible source of product information. People and businesses use such information for decision-making. Businesses also make use of social information to spread fake information using a…
The generation and spread of fake news within new and online media sources is emerging as a phenomenon of high societal significance. Combating them using data-driven analytics has been attracting much recent scholarly interest. In this…
Consumers increasingly rate, review and research products online. Consequently, websites containing consumer reviews are becoming targets of opinion spam. While recent work has focused primarily on manually identifiable instances of opinion…