Related papers: Credible Review Detection with Limited Information…
E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…
Online reputation system is gaining popularity as it helps a user to be sure about the quality of a product/service he wants to buy. Nonetheless online reputation system is not immune from attack. Dealing with malicious ratings in…
Recently, recommender systems have been able to emit substantially improved recommendations by leveraging user-provided reviews. Existing methods typically merge all reviews of a given user or item into a long document, and then process…
Learning effective latent representations for users and items is the cornerstone of recommender systems. Traditional approaches rely on user-item interaction data to map users and items into a shared latent space, but the sparsity of…
Although latent factor models (e.g., matrix factorization) achieve good accuracy in rating prediction, they suffer from several problems including cold-start, non-transparency, and suboptimal recommendation for local users or items. In this…
In recent years, due to the booming development of online social networks, fake news for various commercial and political purposes has been appearing in large numbers and widespread in the online world. With deceptive words, online social…
The use of online reviews to aid with purchase decisions is popular among consumers as it is a simple heuristic tool based on the reported experiences of other consumers. However, not all online reviews are written by real consumers or…
Misinformation can spread rapidly in everyday conversation, where pausing to verify is not always possible. We envision a wearable system that bridges the timing gap between hearing a claim and forming a judgment. It uses ambient listening…
Recommendation systems aim to predict users' feedback on items not exposed to them. Confounding bias arises due to the presence of unmeasured variables (e.g., the socio-economic status of a user) that can affect both a user's exposure and…
Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…
We propose a novel, attention-based self-supervised approach to identify "claim-worthy" sentences in a fake news article, an important first step in automated fact-checking. We leverage "aboutness" of headline and content using attention…
Language models have demonstrated the ability to generate highly fluent text; however, it remains unclear whether their output retains coherent high-level structure (e.g., story progression). Here, we propose to apply a statistical tool,…
Product-specific community question answering platforms can greatly help address the concerns of potential customers. However, the user-provided answers on such platforms often vary a lot in their qualities. Helpfulness votes from the…
[Purpose] To better understand the online reviews and help potential consumers, businessmen, and product manufacturers effectively obtain users' evaluation on product aspects, this paper explores the distribution regularities of user…
Text classification methods have been widely investigated as a way to detect content of low credibility: fake news, social media bots, propaganda, etc. Quite accurate models (likely based on deep neural networks) help in moderating public…
Recommender systems can be formulated as a matrix completion problem, predicting ratings from user and item parameter vectors. Optimizing these parameters by subsampling data becomes difficult as the number of users and items grows. We…
Unstructured data refers to information that does not have a predefined data model or is not organized in a pre-defined manner. Loosely speaking, unstructured data refers to text data that is generated by humans. In after-sales service…
Topic models are a popular tool for understanding text collections, but their evaluation has been a point of contention. Automated evaluation metrics such as coherence are often used, however, their validity has been questioned for neural…
Content-dense news report important factual information about an event in direct, succinct manner. Information seeking applications such as information extraction, question answering and summarization normally assume all text they deal with…
In large-scale recommendation systems, the vast array of items makes it infeasible to obtain accurate user preferences for each product, resulting in a common issue of missing labels. Typically, only items previously recommended to users…