English

Spotting Suspicious Reviews via (Quasi-)clique Extraction

Social and Information Networks 2015-09-22 v1

Abstract

How to tell if a review is real or fake? What does the underworld of fraudulent reviewing look like? Detecting suspicious reviews has become a major issue for many online services. We propose the use of a clique-finding approach to discover well-organized suspicious reviewers. From a Yelp dataset with over one million reviews, we construct multiple Reviewer Similarity graphs to link users that have unusually similar behavior: two reviewers are connected in the graph if they have reviewed the same set of venues within a few days. From these graphs, our algorithms extracted many large cliques and quasi-cliques, the largest one containing a striking 11 users who coordinated their review activities in identical ways. Among the detected cliques, a large portion contain Yelp Scouts who are paid by Yelp to review venues in new areas. Our work sheds light on their little-known operation.

Keywords

Cite

@article{arxiv.1509.05935,
  title  = {Spotting Suspicious Reviews via (Quasi-)clique Extraction},
  author = {Paras Jain and Shang-Tse Chen and Mozhgan Azimpourkivi and Duen Horng Chau and Bogdan Carbunar},
  journal= {arXiv preprint arXiv:1509.05935},
  year   = {2015}
}

Comments

Appeared in IEEE Symposium on Security and Privacy 2015