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Online reviews have a significant influence on customers' purchasing decisions for any products or services. However, fake reviews can mislead both consumers and companies. Several models have been developed to detect fake reviews using…

Computation and Language · Computer Science 2021-12-30 Rami Mohawesh , Shuxiang Xu , Matthew Springer , Muna Al-Hawawreh , Sumbal Maqsood

Helpful reviews have been essential for the success of e-commerce services, as they help customers make quick purchase decisions and benefit the merchants in their sales. While many reviews are informative, others provide little value and…

Computation and Language · Computer Science 2023-03-03 Mir Tafseer Nayeem , Davood Rafiei

Online knowledge repositories typically rely on their users or dedicated editors to evaluate the reliability of their content. These evaluations can be viewed as noisy measurements of both information reliability and information source…

Social and Information Networks · Computer Science 2017-04-04 Behzad Tabibian , Isabel Valera , Mehrdad Farajtabar , Le Song , Bernhard Schölkopf , Manuel Gomez-Rodriguez

Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…

Computation and Language · Computer Science 2020-10-12 Faranak Abri , Luis Felipe Gutierrez , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

In the age of social media and generative AI, the ability to automatically assess the credibility of online content has become increasingly critical, complementing traditional approaches to false information detection. Credibility…

Fake news can significantly misinform people who often rely on online sources and social media for their information. Current research on fake news detection has mostly focused on analyzing fake news content and how it propagates on a…

Computation and Language · Computer Science 2019-11-05 Niraj Sitaula , Chilukuri K. Mohan , Jennifer Grygiel , Xinyi Zhou , Reza Zafarani

Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…

Computation and Language · Computer Science 2024-05-14 Priyabrata Karmakar , John Hawkins

Fake reviews and review manipulation are growing problems on online marketplaces globally. Review Hijacking is a new review manipulation tactic in which unethical sellers "hijack" an existing product page (usually one with many positive…

Computation and Language · Computer Science 2021-09-27 Monika Daryani , James Caverlee

In the Social Web scenario, large amounts of User-Generated Content (UGC) are diffused through social media often without almost any form of traditional trusted intermediaries. Therefore, the risk of running into misinformation is not…

Computers and Society · Computer Science 2020-01-28 Gabriella Pasi , Marco Viviani

In recent years, misinformation on the Web has become increasingly rampant. The research community has responded by proposing systems and challenges, which are beginning to be useful for (various subtasks of) detecting misinformation.…

Computation and Language · Computer Science 2020-08-31 Ronald Denaux , Jose Manuel Gomez-Perez

In this study, we deal with the problem of judging the credibility of movie reviews. The problem is challenging because even experts cannot clearly and efficiently judge the credibility of a movie review and the number of movie reviews is…

Information Retrieval · Computer Science 2022-05-27 Min-Seon Kim , Bo-Young Lim , Han-Sub Shin , Hyuk-Yoon Kwon

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

We introduce the novel approach towards fake text reviews detection in collaborative filtering recommender systems. The existing algorithms concentrate on detecting the fake reviews, generated by language models and ignore the texts,…

Artificial Intelligence · Computer Science 2023-01-10 Yuliya Tukmacheva , Ivan Oseledets , Evgeny Frolov

Online review systems are important components in influencing customers' purchase decisions. To manipulate a product's reputation, many stores hire large numbers of people to produce fake reviews to mislead customers. Previous methods…

Social and Information Networks · Computer Science 2021-12-14 Chen Cao , Shihao Li , Shuo Yu , Zhikui Chen

With the growth of the internet, the number of fake-news online has been proliferating every year. The consequences of such phenomena are manifold, ranging from lousy decision-making process to bullying and violence episodes. Therefore,…

Information Retrieval · Computer Science 2018-09-05 Diego Esteves , Aniketh Janardhan Reddy , Piyush Chawla , Jens Lehmann

Fake review identification is an important topic and has gained the interest of experts all around the world. Identifying fake reviews is challenging for researchers, and there are several primary challenges to fake review detection. We…

Computation and Language · Computer Science 2022-12-20 Amira Yousif , James Buckley

Peer review serves as a backbone of academic research, but in most AI conferences, the review quality is degrading as the number of submissions explodes. To reliably detect low-quality reviews, we define misinformed review points as either…

We study the problem of finding fake online news. This is an important problem as news of questionable credibility have recently been proliferating in social media at an alarming scale. As this is an understudied problem, especially for…

Computation and Language · Computer Science 2019-11-20 Momchil Hardalov , Ivan Koychev , Preslav Nakov

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Social and Information Networks · Computer Science 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

This paper presents a pipeline to detect and explain anomalous reviews in online platforms. The pipeline is made up of three modules and allows the detection of reviews that do not generate value for users due to either worthless or…

Computation and Language · Computer Science 2024-02-29 David Novoa-Paradela , Oscar Fontenla-Romero , Bertha Guijarro-Berdiñas
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