Related papers: Triaging Content Severity in Online Mental Health …
With the rise of social media and peer-to-peer networks, users increasingly rely on crowdsourced responses for information and assistance. However, the mechanisms used to rank and promote responses often prioritize and end up biasing in…
As mental health issues globally escalate, there is a tremendous need for advanced digital support systems. We introduce MentalAgora, a novel framework employing large language models enhanced by interaction between multiple agents for…
We introduce a dataset for classifying wellness dimensions in social media user posts, covering six key aspects: physical, emotional, social, intellectual, spiritual, and vocational. The dataset is designed to capture these dimensions in…
Stigma toward people who use substances (PWUS) is a leading barrier to seeking treatment.Further, those in treatment are more likely to drop out if they experience higher levels of stigmatization. While related concepts of hate speech and…
The increasing reliance on online communities for healthcare information by patients and caregivers has led to the increase in the spread of misinformation, or subjective, anecdotal and inaccurate or non-specific recommendations, which, if…
Accurately estimating how users respond to moderation interventions is paramount for developing effective and user-centred moderation strategies. However, this requires a clear understanding of which user characteristics are associated with…
The automatic identification of harmful content online is of major concern for social media platforms, policymakers, and society. Researchers have studied textual, visual, and audio content, but typically in isolation. Yet, harmful content…
In recent years, cognitive and mental health (CMH) disorders have increasingly become an important challenge for global public health, especially the suicide problem caused by multiple factors such as social competition, economic pressure…
During the current mental health crisis, the importance of identifying potential indicators of mental issues from social media content has surged. Overlooking the multifaceted nature of mental and social well-being can have detrimental…
Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…
This chapter focuses on the intersection of user experience (UX) and wellbeing in the context of content moderation. Human content moderators play a key role in protecting end users from harm by detecting, evaluating, and addressing content…
The prevalence of distressing content on social media raises concerns about users' mental well-being, prompting the use of trigger warnings (TW) and content warnings (CW). However, inconsistent implementation of TW/CW across platforms and…
Online communities such as drug-related subreddits serve as safe spaces for people who use drugs (PWUD), fostering discussions on substance use experiences, harm reduction, and addiction recovery. Users' shared narratives on these forums…
Migraine is a high-prevalence and disabling neurological disorder. However, information migraine management in real-world settings could be limited to traditional health information sources. In this paper, we (i) verify that there is…
Social media platforms exacerbate trauma, and many users experience various forms of trauma unique to them (e.g., doxxing and swatting). Trauma is the psychological and physical response to experiencing a deeply disturbing event. Platforms'…
The speech act of complaining is used by humans to communicate a negative mismatch between reality and expectations as a reaction to an unfavorable situation. Linguistic theory of pragmatics categorizes complaints into various severity…
Mental health disorders may cause severe consequences on all the countries' economies and health. For example, the impacts of the COVID-19 pandemic, such as isolation and travel ban, can make us feel depressed. Identifying early signs of…
An-ever increasing number of social media websites, electronic newspapers and Internet forums allow visitors to leave comments for others to read and interact. This exchange is not free from participants with malicious intentions, which do…
The rise of social media platforms has led to an increase in cyber-aggressive behavior, encompassing a broad spectrum of hostile behavior, including cyberbullying, online harassment, and the dissemination of offensive and hate speech. These…
A growing number of people engage in online health forums, making it important to understand the quality of the advice they receive. In this paper, we explore the role of expertise in responses provided to help-seeking posts regarding…