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Human content moderators (CMs) routinely review distressing digital content at scale. Beyond exposure, the work context (e.g., workload, team structure, and support) may shape mental health outcomes. We examined a cross sectional…

Human-Computer Interaction · Computer Science 2025-11-14 Gabrielle M Gauthier , Eesha Ali , Amna Asim , Sarah Cornell-Maier , Lori A. Zoellner

Online toxic content has grown into a pervasive phenomenon, intensifying during times of crisis, elections, and social unrest. A significant amount of research has been focused on detecting or analyzing toxic content using machine-learning…

Computation and Language · Computer Science 2025-09-19 Gautam Kishore Shahi , Tim A. Majchrzak

Recommender systems on social media increasingly mediate how users encounter mental health content, yet it remains unclear whether they distinguish help-seeking from distress expression. We conduct a controlled 7-day audit of TikTok's "For…

Social and Information Networks · Computer Science 2026-04-17 Pooriya Jamie , Amir Ghasemian , Homa Hosseinmardi

The rise of social media has significantly increased the prevalence of cyberbullying (CB), posing serious risks to both mental and physical well-being. Effective detection systems are essential for mitigating its impact. While several…

Machine Learning · Computer Science 2025-04-16 Tabia Tanzin Prama , Jannatul Ferdaws Amrin , Md. Mushfique Anwar , Iqbal H. Sarker

In health-related topics, user toxicity in online discussions frequently becomes a source of social conflict or promotion of dangerous, unscientific behaviour; common approaches for battling it include different forms of detection, flagging…

Computation and Language · Computer Science 2025-05-26 Jorge Paz-Ruza , Amparo Alonso-Betanzos , Bertha Guijarro-Berdiñas , Carlos Eiras-Franco

Commenting platforms, such as Disqus, have emerged as a major online communication platform with millions of users and posts. Their popularity has also attracted parasitic and malicious behav- iors, such as trolling and spamming. There has…

Social and Information Networks · Computer Science 2018-06-07 Tai Ching Li , Joobin Gharibshah , Evangelos E. Papalexakis , Michalis Faloutsos

Survivors of sexual harassment frequently share their experiences on social media, revealing their feelings and emotions and seeking advice. We observed that on Reddit, survivors regularly share long posts that describe a combination of (i)…

Computation and Language · Computer Science 2023-03-21 Vaibhav Garg , Jiaqing Yuan , Rujie Xi , Munindar P. Singh

This paper investigates the use of machine learning models for the classification of unhealthy online conversations containing one or more forms of subtler abuse, such as hostility, sarcasm, and generalization. We leveraged a public dataset…

Computation and Language · Computer Science 2022-01-28 Shlok Gilda , Mirela Silva , Luiz Giovanini , Daniela Oliveira

Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…

Human-Computer Interaction · Computer Science 2025-06-13 Shagun Jhaver , Alice Qian Zhang , Quanze Chen , Nikhila Natarajan , Ruotong Wang , Amy Zhang

Given the current state of the world, because of existing situations around the world, millions of people suffering from mental illnesses feel isolated and unable to receive help in person. Psychological studies have shown that our state of…

Computation and Language · Computer Science 2023-04-11 Pratinav Seth , Mihir Agarwal

In recent years, online communities have formed around suicide and self-harm prevention. While these communities offer support in moment of crisis, they can also normalize harmful behavior, discourage professional treatment, and instigate…

Computation and Language · Computer Science 2018-04-20 Luca Soldaini , Timothy Walsh , Arman Cohan , Julien Han , Nazli Goharian

Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…

Machine Learning · Computer Science 2023-01-27 Donghyun Son , Byounggyu Lew , Kwanghee Choi , Yongsu Baek , Seungwoo Choi , Beomjun Shin , Sungjoo Ha , Buru Chang

Online Mental Health Communities (OMHCs), such as Reddit, have witnessed a surge in popularity as go-to platforms for seeking information and support in managing mental health needs. Platforms like Reddit offer immediate interactions with…

Computation and Language · Computer Science 2023-09-06 Aseem Srivastava , Tanya Gupta , Alison Cerezo , Sarah Peregrine , Lord , Md Shad Akhtar , Tanmoy Chakraborty

Social media platforms have become pivotal as self-help forums, enabling individuals to share personal experiences and seek support. However, on topics as sensitive as depression, what are the consequences of online self-disclosure? Here,…

Social and Information Networks · Computer Science 2025-04-25 Virginia Morini , Salvatore Citraro , Elena Sajno , Maria Sansoni , Giuseppe Riva , Massimo Stella , Giulio Rossetti

Social media has become an important source for understanding mental health, providing researchers with a way to detect conditions like depression from user-generated posts. This tutorial provides practical guidance to address common…

Computation and Language · Computer Science 2025-08-06 Yeyubei Zhang , Zhongyan Wang , Zhanyi Ding , Yexin Tian , Jianglai Dai , Xiaorui Shen , Yunchong Liu , Yuchen Cao

Online communities provide a unique way for individuals to access information from those in similar circumstances, which can be critical for health conditions that require daily and personalized management. As these groups and topics often…

Social and Information Networks · Computer Science 2019-08-13 Mohammad Akbari , Kunal Relia , Anas Elghafari , Rumi Chunara

Mental illness is a global health problem, but access to mental healthcare resources remain poor worldwide. Online peer-to-peer support platforms attempt to alleviate this fundamental gap by enabling those who struggle with mental illness…

Social and Information Networks · Computer Science 2020-04-13 Ashish Sharma , Monojit Choudhury , Tim Althoff , Amit Sharma

Providing mental health support for loved ones across a geographic distance creates unique challenges for the remote caregivers, who sometimes turn to online communities for peer support. We qualitatively analyzed 522 Reddit threads to…

Human-Computer Interaction · Computer Science 2026-02-11 Tuan-He Lee , Gilly Leshed

The abstract outlines the problem of toxic comments on social media platforms, where individuals use disrespectful, abusive, and unreasonable language that can drive users away from discussions. This behavior is referred to as anti-social…

Machine Learning · Computer Science 2023-04-17 K. Poojitha , A. Sai Charish , M. Arun Kuamr Reddy , S. Ayyasamy

Recent years have seen a rise in social media platforms that provide peer-to-peer support to individuals suffering from mental distress. Studies on the impact of these platforms have focused on either short-term scales of single-post…

Social and Information Networks · Computer Science 2020-04-23 Taisa Kushner , Amit Sharma