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Online mental health support communities have grown in recent years for providing accessible mental and emotional health support through volunteer counselors. Despite millions of people participating in chat support on these platforms, the…

Human-Computer Interaction · Computer Science 2023-12-19 Anna Fang , Wenjie Yang , Raj Sanjay Shah , Yash Mathur , Diyi Yang , Haiyi Zhu , Robert Kraut

Social media data has become a vital resource for studying mental health, offering real-time insights into thoughts, emotions, and behaviors that traditional methods often miss. Progress in this area has been facilitated by benchmark…

Computation and Language · Computer Science 2025-11-27 Saad Mankarious , Ayah Zirikly , Daniel Wiechmann , Elma Kerz , Edward Kempa , Yu Qiao

Objective: This study aims to develop an end-to-end natural language processing pipeline for triage and diagnosis of COVID-19 from patient-authored social media posts, in order to provide researchers and public health practitioners with…

Computation and Language · Computer Science 2022-01-10 Abul Hasan , Mark Levene , David Weston , Renate Fromson , Nicolas Koslover , Tamara Levene

The ability to accurately detect and filter offensive content automatically is important to ensure a rich and diverse digital discourse. Trolling is a type of hurtful or offensive content that is prevalent in social media, but is…

Computers and Society · Computer Science 2020-08-04 Hitkul , Karmanya Aggarwal , Pakhi Bamdev , Debanjan Mahata , Rajiv Ratn Shah , Ponnurangam Kumaraguru

A large number of individuals are suffering from suicidal ideation in the world. There are a number of causes behind why an individual might suffer from suicidal ideation. As the most popular platform for self-expression, emotion release,…

Computation and Language · Computer Science 2020-12-17 Lei Cao , Huijun Zhang , Ling Feng

With the recent rise of toxicity in online conversations on social media platforms, using modern machine learning algorithms for toxic comment detection has become a central focus of many online applications. Researchers and companies have…

Artificial Intelligence · Computer Science 2020-03-30 Ameya Vaidya , Feng Mai , Yue Ning

In the online public sphere, discussions about immigration often become increasingly fractious, marked by toxic language and polarization. Drawing on 4 million X posts over six months, we combine a user- and topic-centric approach to study…

Social and Information Networks · Computer Science 2025-07-30 Una Joh , Yiqi Li , Jeff Hemsley

The medical domain is often subject to information overload. The digitization of healthcare, constant updates to online medical repositories, and increasing availability of biomedical datasets make it challenging to effectively analyze the…

Machine Learning · Computer Science 2022-08-03 Ozan Ozyegen , Devika Kabe , Mucahit Cevik

Large Language Models are widely used for content moderation but often present certain over-sensitivity, leading to misclassification of benign content and rejecting safe user commands. While previous research attributes this issue…

Computation and Language · Computer Science 2026-03-19 Yuxin Wang , Botao Yu , Ivory Yang , Saeed Hassanpour , Soroush Vosoughi

The online trend of the manosphere and feminist discourse on social networks requires a holistic measure of the level of sexism in an online community. This indicator is important for policymakers and moderators of online communities (e.g.,…

Social and Information Networks · Computer Science 2024-07-02 Vahid Ghafouri , Jose Such , Guillermo Suarez-Tangil

The Internet and, in particular, Online Social Networks have changed the way that terrorist and extremist groups can influence and radicalise individuals. Recent reports show that the mode of operation of these groups starts by exposing a…

Social and Information Networks · Computer Science 2021-06-22 Mariam Nouh , Jason R. C. Nurse , Michael Goldsmith

Online social media provides a channel for monitoring people's social behaviors and their mental distress. Due to the restrictions imposed by COVID-19 people are increasingly using online social networks to express their feelings.…

Social and Information Networks · Computer Science 2021-05-19 Sahraoui Dhelim , Liming Luke Chen , Huansheng Ning , Sajal K Das , Chris Nugent , Devin Burns , Gerard Leavey , Dirk Pesch , Eleanor Bantry-White

Now-a-days, derogatory comments are often made by one another, not only in offline environment but also immensely in online environments like social networking websites and online communities. So, an Identification combined with Prevention…

Computation and Language · Computer Science 2019-03-19 Navoneel Chakrabarty

Online health communities provide a knowledge exchange platform for a wide range of diseases and health conditions. Informational and emotional support helps forum participants orient around health issues beyond in-person doctor visits. So…

Human-Computer Interaction · Computer Science 2022-01-21 Daniel Diethei , Ashley Colley , Julian Wienert , Johannes Schöning

Reddit is a major venue for mental-health information interaction and peer support, where privacy concerns increasingly surface in user discourse. Thus, we analyze privacy-related discussions across 14 mental-health and regulatory…

Computers and Society · Computer Science 2025-12-19 Jai Kruthunz Naveen Kumar , Aishwarya Umeshkumar Surani , Harkirat Singh , Sanchari Das

The unprecedented growth of Internet users in recent years has resulted in an abundance of unstructured information in the form of social media text. A large percentage of this population is actively engaged in health social networks to…

Computation and Language · Computer Science 2018-07-31 Shweta Yadav , Joy Sain , Amit Sheth , Asif Ekbal , Sriparna Saha , Pushpak Bhattacharyya

This article presents a method for prompt-based mental health screening from a large and noisy dataset of social media text. Our method uses GPT 3.5. prompting to distinguish publications that may be more relevant to the task, and then uses…

Computation and Language · Computer Science 2024-05-14 Wesley Ramos dos Santos , Ivandre Paraboni

The mental health of social media users has started more and more to be put at risk by harmful, hateful, and offensive content. In this paper, we propose \textsc{StopHC}, a harmful content detection and mitigation architecture for social…

Social and Information Networks · Computer Science 2024-11-12 Ciprian-Octavian Truică , Ana-Teodora Constantinescu , Elena-Simona Apostol

The spread of toxic content online is an important problem that has adverse effects on user experience online and in our society at large. Motivated by the importance and impact of the problem, research focuses on developing solutions to…

Computation and Language · Computer Science 2023-08-11 Xinlei He , Savvas Zannettou , Yun Shen , Yang Zhang

Social media is a potential source of information that infers latent mental states through Natural Language Processing (NLP). While narrating real-life experiences, social media users convey their feeling of loneliness or isolated…

Computation and Language · Computer Science 2023-05-31 Muskan Garg , Chandni Saxena , Debabrata Samanta , Bonnie J. Dorr
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