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Social support in online mental health communities (OMHCs) is an effective and accessible way of managing mental wellbeing. In this process, sharing emotional supports is considered crucial to the thriving social supports in OMHCs, yet…

Human-Computer Interaction · Computer Science 2022-02-22 Donghoon Shin , Subeen Park , Esther Hehsun Kim , Soomin Kim , Jinwook Seo , Hwajung Hong

Harmful or abusive online content has been increasing over time, raising concerns for social media platforms, government agencies, and policymakers. Such harmful or abusive content can have major negative impact on society, e.g.,…

Computation and Language · Computer Science 2022-05-10 Rabindra Nath Nandi , Firoj Alam , Preslav Nakov

Internet users highly rely on and trust web search engines, such as Google, to find relevant information online. However, scholars have documented numerous biases and inaccuracies in search outputs. To improve the quality of search results,…

Computers and Society · Computer Science 2023-10-06 Aleksandra Urman , Aniko Hannak , Mykola Makhortykh

Identifying changes in individuals' behaviour and mood, as observed via content shared on online platforms, is increasingly gaining importance. Most research to-date on this topic focuses on either: (a) identifying individuals at risk or…

Computation and Language · Computer Science 2022-05-12 Adam Tsakalidis , Federico Nanni , Anthony Hills , Jenny Chim , Jiayu Song , Maria Liakata

Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…

Human-Computer Interaction · Computer Science 2025-07-30 Xiaotian Su , Naim Zierau , Soomin Kim , April Yi Wang , Thiemo Wambsganss

Suicide remains a critical global public health issue. While previous studies have provided valuable insights into detecting suicidal expressions in individual social media posts, limited attention has been paid to the analysis of…

Computation and Language · Computer Science 2025-10-17 Jun Li , Qun Zhao

The increasing scale and complexity of online platforms raises critical policy questions around harmful content, digital well-being, and user autonomy. Traditional content moderation systems rely on centralised, top-down rules, often…

Computers and Society · Computer Science 2026-05-05 Ewelina Gajewska , Michal Wawer , Katarzyna Budzynska , Jaroslaw A. Chudziak

Most social media platforms implement content moderation to address interpersonal harms such as harassment. Content moderation relies on offender-centered, punitive approaches, e.g., bans and content removal. We consider an alternative…

Human-Computer Interaction · Computer Science 2023-06-09 Sijia Xiao , Shagun Jhaver , Niloufar Salehi

Students who take an online course, such as a MOOC, use the course's discussion forum to ask questions or reach out to instructors when encountering an issue. However, reading and responding to students' questions is difficult to scale…

Machine Learning · Computer Science 2023-07-18 Valdemar Švábenský , Ryan S. Baker , Andrés Zambrano , Yishan Zou , Stefan Slater

The spread of toxic content on online platforms presents complex challenges that call for both theoretical insight and practical tools to test intervention strategies. In this novel research paper, we introduce a simulation-based framework…

Social and Information Networks · Computer Science 2025-12-24 Letizia Milli , Laura Pollacci , Riccardo Guidotti

Social media platforms have enabled individuals suffering from mental illnesses to share their lived experiences and find the online support necessary to cope. However, many users fail to receive genuine clinical support, thus exacerbating…

Computation and Language · Computer Science 2023-06-12 Prateek Chhikara , Ujjwal Pasupulety , John Marshall , Dhiraj Chaurasia , Shweta Kumari

Digital platforms, including online forums and helplines, have emerged as avenues of support for caregivers suffering from postpartum mental health distress. Understanding support seekers' experiences as shared on these platforms could…

Computation and Language · Computer Science 2022-12-23 Xuewen Yao , Miriam Mikhelson , Megan Micheletti , Eunsol Choi , S Craig Watkins , Edison Thomaz , Kaya De Barbaro

The mental disorder of online users is determined using social media posts. The major challenge in this domain is to avail the ethical clearance for using the user generated text on social media platforms. Academic re searchers identified…

Computation and Language · Computer Science 2022-11-09 Gunjan Ansari , Muskan Garg , Chandni Saxena

We present Moderator, a policy-based model management system that allows administrators to specify fine-grained content moderation policies and modify the weights of a text-to-image (TTI) model to make it significantly more challenging for…

Cryptography and Security · Computer Science 2024-09-13 Peiran Wang , Qiyu Li , Longxuan Yu , Ziyao Wang , Ang Li , Haojian Jin

The popularization of the internet created a revitalized digital media. With monetization driven by clicks, journalists have reprioritized their content for the highly competitive atmosphere of online news. The resulting negativity bias is…

Computers and Society · Computer Science 2021-08-18 Saurav Kumar , Rushil Jayant , Nihaar Charagulla

The increase in the prevalence of mental health problems has coincided with a growing popularity of health related social networking sites. Regardless of their therapeutic potential, On-line Support Groups (OSGs) can also have negative…

Human-Computer Interaction · Computer Science 2019-11-05 Giuliano Tortoreto , Evgeny A. Stepanov , Alessandra Cervone , Mateusz Dubiel , Giuseppe Riccardi

This paper aims to build an actionable framework for permissible online content moderation to combat misinformation. Often strong content moderation policies are invoked when misinformation causes harm. By adopting Mill's ethical framework,…

Social and Information Networks · Computer Science 2023-06-06 Marianna Ganapini

Clinical NLP tasks such as mental health assessment from text, must take social constraints into account - the performance maximization must be constrained by the utmost importance of guaranteeing privacy of user data. Consumer protection…

Computation and Language · Computer Science 2022-09-07 Ramit Sawhney , Atula Tejaswi Neerkaje , Ivan Habernal , Lucie Flek

This paper analyzes the community safety guidelines of five text-to-image (T2I) generation platforms and audits five T2I models, focusing on prompts related to the representation of humans in areas that might lead to societal stigma. While…

Computers and Society · Computer Science 2024-09-27 Piera Riccio , Georgina Curto , Nuria Oliver

Users of social platforms often perceive these sites as supportive spaces to post about their mental health issues. Those conversations contain important traces about individuals' health risks. Recently, researchers have exploited this…

Computation and Language · Computer Science 2024-08-21 Eliseo Bao , Anxo Pérez , Javier Parapar