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Given the current social distance restrictions across the world, most individuals now use social media as their major medium of communication. Millions of people suffering from mental diseases have been isolated due to this, and they are…
The proliferation of harmful and offensive content is a problem that many online platforms face today. One of the most common approaches for moderating offensive content online is via the identification and removal after it has been posted,…
Current content moderation follows a reactive, trial-and-error approach, where interventions are applied and their effects are only measured post-hoc. In contrast, we introduce a proactive, predictive approach that enables moderators to…
In the past few years, social media has risen as a platform where people express and share personal incidences about abuse, violence and mental health issues. There is a need to pinpoint such posts and learn the kind of response expected.…
Social video platforms shape how people access information, while recommendation systems can narrow exposure and increase the risk of toxic interaction. Previous research has often examined text or users in isolation, overlooking the…
Amid lockdown period more people express their feelings over social media platforms due to closed third-place and academic researchers have witnessed strong associations between the mental healthcare and social media posts. The stress for a…
The early detection of mental health disorders from social media text is critical for enabling timely support, risk assessment, and referral to appropriate resources. This work introduces multiMentalRoBERTa, a fine-tuned RoBERTa model…
Social media has become an integral part of our daily lives. During time-critical events, the public shares a variety of posts on social media including reports for resource needs, damages, and help offerings for the affected community.…
User-generated content is central to social computing scholarship. However, researchers and practitioners often presume that these users are alive. Failing to account for mortality is problematic in social media where an increasing number…
Despite the ever-strong demand for mental health care globally, access to traditional mental health services remains severely limited expensive, and stifled by stigma and systemic barriers. Thus, over the last few years, young people are…
Social media platforms offer flagging, a technical feature that empowers users to report inappropriate posts or bad actors to reduce online harm. The deceptively simple flagging interfaces on nearly all major social media platforms disguise…
Childhood Sexual Abuse (CSA) is a menace to society and has long-lasting effects on the mental health of the survivors. From time to time CSA survivors are haunted by various mental health issues in their lifetime. Proper care and attention…
Suicide is a critical global public health issue, with millions experiencing suicidal ideation (SI) each year. Online spaces enable individuals to express SI and seek peer support. While prior research has revealed the potential of…
Depression is one of the most prevalent and debilitating mental health conditions worldwide, frequently underdiagnosed and undertreated. The proliferation of social media platforms provides a rich source of naturalistic linguistic signals…
Dark humor in online memes poses unique challenges due to its reliance on implicit, sensitive, and culturally contextual cues. To address the lack of resources and methods for detecting dark humor in multimodal content, we introduce a novel…
Volunteer moderators play a crucial role in sustaining online dialogue, but they often disagree about what should or should not be allowed. In this paper, we study the complexity of content moderation with a focus on disagreements between…
Large language models (LLMs) show promise in generating supportive responses for mental health queries, but improving their usefulness, empathy, and safety often requires substantial compute, expert input, and labeled data. At the same…
Early diagnosis of mental disorders and intervention can facilitate the prevention of severe injuries and the improvement of treatment results. Using social media and pre-trained language models, this study explores how user-generated data…
Toxic comment classification models are often found biased toward identity terms which are terms characterizing a specific group of people such as "Muslim" and "black". Such bias is commonly reflected in false-positive predictions, i.e.…
Toxicity annotators and content moderators often default to mental shortcuts when making decisions. This can lead to subtle toxicity being missed, and seemingly toxic but harmless content being over-detected. We introduce BiasX, a framework…