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Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

计算与语言 · 计算机科学 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

Delayed feedback poses a core challenge for online CVR prediction, forcing a trade-off between label accuracy and data freshness. Existing methods address this through delay modeling or sample reweighting, yet neglect how post-click…

机器学习 · 计算机科学 2026-04-28 Xinyue Zhang , Yuanhao Ding , Xiang Ao

Click-through rate (CTR) prediction is a vital task in industrial recommendation systems. Most existing methods focus on the network architecture design of the CTR model for better accuracy and suffer from the data sparsity problem.…

信息检索 · 计算机科学 2023-12-19 Qi Liu , Xuyang Hou , Defu Lian , Zhe Wang , Haoran Jin , Jia Cheng , Jun Lei

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

计算与语言 · 计算机科学 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Recent efforts like TripCraft and TravelPlanner have advanced the use of Large Language Models ( LLMs) for personalized, constraint aware travel itinerary generation. Yet, real travel often faces disruptions. To address this, we present…

计算与语言 · 计算机科学 2025-10-27 Priyanshu Karmakar , Soumyabrata Chaudhuri , Shubhojit Mallick , Manish Gupta , Abhik Jana , Shreya Ghosh

Travel planning is a natural real-world task to test large language models' (LLMs) planning and tool-use abilities. Although prior work has studied LLM performance on travel planning, existing settings still differ from real-world needs,…

人工智能 · 计算机科学 2026-04-22 Xiang Cheng , Yulan Hu , Xiangwen Zhang , Lu Xu , Lide Tan , Zheng Pan , Xin Li , Yong Liu

The alignment of Large Language Models (LLMs) for multi-turn conversations typically relies on reward signals derived from the content of the text. This approach, however, overlooks a rich, complementary source of signal: the dynamics of…

计算与语言 · 计算机科学 2025-11-12 Sian Gooding , Edward Grefenstette

Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…

信息检索 · 计算机科学 2023-05-02 Xuhui Ren , Tong Chen , Quoc Viet Hung Nguyen , Lizhen Cui , Zi Huang , Hongzhi Yin

For Large Language Models (LLMs) to be reliably deployed, models must effectively know when not to answer: abstain. Reasoning models, in particular, have gained attention for impressive performance on complex tasks. However, reasoning…

人工智能 · 计算机科学 2026-04-03 Abinitha Gourabathina , Inkit Padhi , Manish Nagireddy , Subhajit Chaudhury , Prasanna Sattigeri

Counterfactual explanations, and their associated algorithmic recourse, are typically leveraged to understand, explain, and potentially alter a prediction coming from a black-box classifier. In this paper, we propose to extend the use of…

Methods for making high-quality recommendations often rely on learning latent representations from interaction data. These methods, while performant, do not provide ready mechanisms for users to control the recommendation they receive. Our…

信息检索 · 计算机科学 2023-10-18 Sheshera Mysore , Mahmood Jasim , Andrew McCallum , Hamed Zamani

When traveling to a foreign country, we are often in dire need of an intelligent conversational agent to provide instant and informative responses to our various queries. However, to build such a travel agent is non-trivial. First of all,…

计算与语言 · 计算机科学 2019-07-03 Lizi Liao , Ryuichi Takanobu , Yunshan Ma , Xun Yang , Minlie Huang , Tat-Seng Chua

Robust Trust Reputation Systems (TRS) provide a most trustful reputation score for a specific product or service so as to support relying parties taking the right decision while interacting with an e-commerce application. Thus, TRS must…

密码学与安全 · 计算机科学 2014-05-14 Hasnae Rahimi , Hanan EL Bakkali

The importance of promoting sustainable and environmentally responsible practices is becoming increasingly recognized in all domains, including tourism. The impact of tourism extends beyond its immediate stakeholders and affects passive…

人机交互 · 计算机科学 2024-05-21 Ashmi Banerjee , Tunar Mahmudov , Wolfgang Wörndl

Language models are increasingly being trained to "reason" before answering users' queries, outputting hundreds or even thousands of tokens worth of deliberation before their final answer. While the main intention of reasoning is to improve…

多智能体系统 · 计算机科学 2026-03-24 Dani Roytburg , Shreya Sridhar , Daphne Ippolito

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

计算与语言 · 计算机科学 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua

Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

计算与语言 · 计算机科学 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

Retrieval-Augmented Generation (RAG) has quickly grown into a pivotal paradigm in the development of Large Language Models (LLMs). Although existing research mainly emphasizes accuracy and efficiency, the trustworthiness of RAG systems…

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…

信息检索 · 计算机科学 2020-07-02 Wenqiang Lei , Gangyi Zhang , Xiangnan He , Yisong Miao , Xiang Wang , Liang Chen , Tat-Seng Chua

Conversational recommender systems (CRSs) are designed to suggest the target item that the user is likely to prefer through multi-turn conversations. Recent studies stress that capturing sentiments in user conversations improves…

信息检索 · 计算机科学 2025-07-30 Heejin Kook , Junyoung Kim , Seongmin Park , Jongwuk Lee