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Community question answering (CQA) gains increasing popularity in both academy and industry recently. However, the redundancy and lengthiness issues of crowdsourced answers limit the performance of answer selection and lead to reading…

计算与语言 · 计算机科学 2019-11-25 Yang Deng , Wai Lam , Yuexiang Xie , Daoyuan Chen , Yaliang Li , Min Yang , Ying Shen

Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…

We present Contextual Query Rewrite (CQR) a dataset for multi-domain task-oriented spoken dialogue systems that is an extension of the Stanford dialog corpus (Eric et al., 2017a). While previous approaches have addressed the issue of…

计算与语言 · 计算机科学 2019-04-02 Michael Regan , Pushpendre Rastogi , Arpit Gupta , Lambert Mathias

In community question-answering platforms, tags play essential roles in effective information organization and retrieval, better question routing, faster response to questions, and assessment of topic popularity. Hence, automatic assistance…

计算与语言 · 计算机科学 2023-07-06 Kuntal Kumar Pal , Michael Gamon , Nirupama Chandrasekaran , Silviu Cucerzan

Conversational Question Generation (CQG) enhances the interactivity of conversational question-answering systems in fields such as education, customer service, and entertainment. However, traditional CQG, focusing primarily on the immediate…

计算与语言 · 计算机科学 2024-10-03 Shasha Guo , Lizi Liao , Jing Zhang , Cuiping Li , Hong Chen

Conversational question answering increasingly relies on retrieval-augmented generation (RAG) to ground large language models (LLMs) in external knowledge. Yet, most existing studies evaluate RAG methods in isolation and primarily focus on…

计算与语言 · 计算机科学 2026-02-11 Klejda Alushi , Jan Strich , Chris Biemann , Martin Semmann

In spoken question answering, QA systems are designed to answer questions from contiguous text spans within the related speech transcripts. However, the most natural way that human seek or test their knowledge is via human conversations.…

计算与语言 · 计算机科学 2020-10-20 Chenyu You , Nuo Chen , Fenglin Liu , Dongchao Yang , Yuexian Zou

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

信息检索 · 计算机科学 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Having an intelligent dialogue agent that can engage in conversational question answering (ConvQA) is now no longer limited to Sci-Fi movies only and has, in fact, turned into a reality. These intelligent agents are required to understand…

计算与语言 · 计算机科学 2023-04-17 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang , Adnan Mahmood

Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions.…

计算与语言 · 计算机科学 2019-04-02 Siva Reddy , Danqi Chen , Christopher D. Manning

Conversational question answering (QA) requires the ability to correctly interpret a question in the context of previous conversation turns. We address the conversational QA task by decomposing it into question rewriting and question…

信息检索 · 计算机科学 2020-10-26 Svitlana Vakulenko , Shayne Longpre , Zhucheng Tu , Raviteja Anantha

The integration of knowledge graphs (KGs) with large language models (LLMs) offers significant potential to improve the retrieval phase of retrieval-augmented generation (RAG) systems. In this study, we propose KG-CQR, a novel framework for…

计算与语言 · 计算机科学 2025-09-09 Chi Minh Bui , Ngoc Mai Thieu , Van Vinh Nguyen , Jason J. Jung , Khac-Hoai Nam Bui

Retrieval-Augmented Generation (RAG) has emerged as a powerful technique for enhancing the quality of responses in Question-Answering (QA) tasks. However, existing approaches often struggle with retrieving contextually relevant information,…

Rapid response, namely low latency, is fundamental in search applications; it is particularly so in interactive search sessions, such as those encountered in conversational settings. An observation with a potential to reduce latency asserts…

Question answering forums are rapidly growing in size with no effective automated ability to refer to and reuse answers already available for previous posted questions. In this paper, we develop a methodology for finding semantically…

Automatic relation extraction (RE) for types of interest is of great importance for interpreting massive text corpora in an efficient manner. Traditional RE models have heavily relied on human-annotated corpus for training, which can be…

计算与语言 · 计算机科学 2017-11-27 Zeqiu Wu , Xiang Ren , Frank F. Xu , Ji Li , Jiawei Han

Question answering (QA) is an important aspect of open-domain conversational agents, garnering specific research focus in the conversational QA (ConvQA) subtask. One notable limitation of recent ConvQA efforts is the response being answer…

计算与语言 · 计算机科学 2020-12-18 Ashutosh Baheti , Alan Ritter , Kevin Small

Community Question Answering (CQA) has gained increasing popularity in many domains. Mortgage is a complex and dynamic industry, and a flexible and efficient CQA platform can potentially enhance the quality of service for mortgage officers…

信息检索 · 计算机科学 2022-03-15 Amir Reza Rahmani , Linwei Li , Brian Vanover , Colin Bertrand , Shourabh Rawat

Retrieval-augmented generation (RAG) ranks passages by semantic similarity to the input, implicitly assuming that semantic similarity is a reliable indication of applicability in downstream tasks. This assumption breaks down when task…

信息检索 · 计算机科学 2026-05-28 Zhixing Sun , Shenghe Xu , Tao Li

Frequently Asked Question (FAQ) retrieval is an important task where the objective is to retrieve an appropriate Question-Answer (QA) pair from a database based on a user's query. We propose a FAQ retrieval system that considers the…

信息检索 · 计算机科学 2019-05-27 Wataru Sakata , Tomohide Shibata , Ribeka Tanaka , Sadao Kurohashi