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The goal of this work is to build conversational Question Answering (QA) interfaces for the large body of domain-specific information available in FAQ sites. We present DoQA, a dataset with 2,437 dialogues and 10,917 QA pairs. The dialogues…

计算与语言 · 计算机科学 2020-09-08 Jon Ander Campos , Arantxa Otegi , Aitor Soroa , Jan Deriu , Mark Cieliebak , Eneko Agirre

End-to-end speech-in speech-out dialogue systems are emerging as a powerful alternative to traditional ASR-LLM-TTS pipelines, generating more natural, expressive responses with significantly lower latency. However, these systems remain…

Automatic question-answering (QA) systems have boomed during last few years, and commonly used techniques can be roughly categorized into Information Retrieval (IR)-based and generation-based. A key solution to the IR based models is to…

机器学习 · 计算机科学 2025-12-11 Shuangyong Song , Chao Wang

Over the past few years, question answering and information retrieval systems have become widely used. These systems attempt to find the answer of the asked questions from raw text sources. A component of these systems is Answer Selection…

计算与语言 · 计算机科学 2019-11-13 Jamshid Mozafari , Mohammad Ali Nematbakhsh , Afsaneh Fatemi

With the rise in mobile and voice search, answer passage retrieval acts as a critical component of an effective information retrieval system for open domain question answering. Currently, there are no comparable collections that address…

信息检索 · 计算机科学 2018-05-11 Daniel Cohen , Liu Yang , W. Bruce Croft

Considering the limited internal parametric knowledge, retrieval-augmented generation (RAG) has been widely used to extend the knowledge scope of large language models (LLMs). Despite the extensive efforts on RAG research, in existing…

计算与语言 · 计算机科学 2024-11-22 Yuhao Wang , Ruiyang Ren , Junyi Li , Wayne Xin Zhao , Jing Liu , Ji-Rong Wen

Proprietary corporate documents contain rich domain-specific knowledge, but their overwhelming volume and disorganized structure make it difficult even for employees to access the right information when needed. For example, in the…

人工智能 · 计算机科学 2025-08-28 Nayoung Choi , Grace Byun , Andrew Chung , Ellie S. Paek , Shinsun Lee , Jinho D. Choi

In this work, we introduce ChatQA, a suite of models that outperform GPT-4 on retrieval-augmented generation (RAG) and conversational question answering (QA). To enhance generation, we propose a two-stage instruction tuning method that…

计算与语言 · 计算机科学 2024-10-31 Zihan Liu , Wei Ping , Rajarshi Roy , Peng Xu , Chankyu Lee , Mohammad Shoeybi , Bryan Catanzaro

In this paper, we propose a novel word-alignment-based method to solve the FAQ-based question answering task. First, we employ a neural network model to calculate question similarity, where the word alignment between two questions is used…

计算与语言 · 计算机科学 2015-07-10 Zhiguo Wang , Abraham Ittycheriah

While liking or upvoting a post on a mobile app is easy to do, replying with a written note is much more difficult, due to both the cognitive load of coming up with a meaningful response as well as the mechanics of entering the text. Here…

社会与信息网络 · 计算机科学 2017-11-29 Parminder Bhatia , Marsal Gavalda , Arash Einolghozati

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

信息检索 · 计算机科学 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Transformer-based models have advanced the field of question answering, but multi-hop reasoning, where answers require combining evidence across multiple passages, remains difficult. This paper presents a comprehensive evaluation of…

计算机视觉与模式识别 · 计算机科学 2025-09-29 Zichen Zhang , Kunlong Zhang , Hongwei Ruan , Yiming Luo

Knowledge Base Question Answering (KBQA) aims to answer natural language questions over large-scale knowledge bases (KBs), which can be summarized into two crucial steps: knowledge retrieval and semantic parsing. However, three core…

Relevance feedback techniques assume that users provide relevance judgments for the top k (usually 10) documents and then re-rank using a new query model based on those judgments. Even though this is effective, there has been little…

信息检索 · 计算机科学 2018-12-24 Keping Bi , Qingyao Ai , W. Bruce Croft

Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…

计算与语言 · 计算机科学 2021-06-04 Munazza Zaib , Wei Emma Zhang , Quan Z. Sheng , Adnan Mahmood , Yang Zhang

Document-based question answering (QA) increasingly includes abstract questions that require synthesizing scattered information from long documents or across multiple documents into coherent answers. However, this setting is still poorly…

计算与语言 · 计算机科学 2026-05-12 Shu Wang , Shansong Zhou , Xinyang Wang , Shiwei Wang , Hulong Wu , Yixiang Fang

Retrieval-augmented generation (RAG) is a promising method for addressing some of the memory-related challenges associated with Large Language Models (LLMs). Two separate systems form the RAG pipeline, the retriever and the reader, and the…

计算与语言 · 计算机科学 2024-11-13 Alexandria Leto , Cecilia Aguerrebere , Ishwar Bhati , Ted Willke , Mariano Tepper , Vy Ai Vo

Retrieval-augmented generation (RAG) has shown promising results in enhancing Q&A by incorporating information from the web and other external sources. However, the supporting documents retrieved from the heterogeneous web often originate…

计算与语言 · 计算机科学 2026-03-26 Kaize Shi , Xueyao Sun , Qika Lin , Firoj Alam , Qing Li , Xiaohui Tao , Guandong Xu

Despite recent progress on conversational systems, they still do not perform smoothly and coherently when faced with ambiguous requests. When questions are unclear, conversational systems should have the ability to ask clarifying questions,…

信息检索 · 计算机科学 2022-08-10 Negar Arabzadeh , Mahsa Seifikar , Charles L. A. Clarke

The development of Automatic Question Generation (QG) models has the potential to significantly improve educational practices by reducing the teacher workload associated with creating educational content. This paper introduces a novel…

计算机与社会 · 计算机科学 2025-01-10 Ziqing Li , Mutlu Cukurova , Sahan Bulathwela
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