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People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

人机交互 · 计算机科学 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

计算与语言 · 计算机科学 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…

Large-scale language models (LLMs), such as ChatGPT, are becoming increasingly sophisticated and exhibit human-like capabilities, playing an essential role in assisting humans in a variety of everyday tasks. An important application of AI…

计算机与社会 · 计算机科学 2023-12-07 Yugen Sato , Taisei Nakajima , Tatsuki Kawamoto , Tomohiro Takagi

The widespread availability of large language models (LLMs), such as ChatGPT, has significantly impacted education, raising both opportunities and challenges. Students can frequently interact with LLM-powered, interactive learning tools,…

人工智能 · 计算机科学 2026-03-06 Hunter McNichols , Fareya Ikram , Andrew Lan

Recommendation algorithms have been pivotal in handling the overwhelming volume of online content. However, these algorithms seldom consider direct user input, resulting in superficial interaction between them. Efforts have been made to…

信息检索 · 计算机科学 2024-01-09 Kyle Dylan Spurlock , Cagla Acun , Esin Saka , Olfa Nasraoui

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

人机交互 · 计算机科学 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

This study examines the rhetorical and linguistic features of argumentative texts generated by ChatGPT on ethically nuanced topics and investigates their persuasive impact on human readers.Through a user study involving 62 participants and…

人机交互 · 计算机科学 2025-08-14 Daniel Raffini , Agnese Macori , Lorenzo Porcaro , Tiziana Catarci , Marco Angelini

The recent advancements in Large Language Models (LLMs), particularly conversational LLMs like ChatGPT, have prompted changes in a range of fields, including design. This study aims to examine the capabilities of ChatGPT in a human-centered…

人机交互 · 计算机科学 2023-02-16 A. Baki Kocaballi

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

计算机与社会 · 计算机科学 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…

计算与语言 · 计算机科学 2025-08-13 Serina Chang , Ashton Anderson , Jake M. Hofman

The rise of Large Language Models (LLMs), such as LLaMA and ChatGPT, has opened new opportunities for enhancing recommender systems through improved explainability. This paper provides a systematic literature review focused on leveraging…

信息检索 · 计算机科学 2025-01-22 Alan Said

The way users acquire information is undergoing a paradigm shift with the advent of ChatGPT. Unlike conventional search engines, ChatGPT retrieves knowledge from the model itself and generates answers for users. ChatGPT's impressive…

密码学与安全 · 计算机科学 2023-10-06 Xinyue Shen , Zeyuan Chen , Michael Backes , Yang Zhang

The debut of ChatGPT has recently attracted the attention of the natural language processing (NLP) community and beyond. Existing studies have demonstrated that ChatGPT shows significant improvement in a range of downstream NLP tasks, but…

信息检索 · 计算机科学 2023-08-25 Sunhao Dai , Ninglu Shao , Haiyuan Zhao , Weijie Yu , Zihua Si , Chen Xu , Zhongxiang Sun , Xiao Zhang , Jun Xu

AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…

人机交互 · 计算机科学 2025-05-14 He Zhang , Chuhao Wu , Jingyi Xie , Yao Lyu , Jie Cai , John M. Carroll

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

计算与语言 · 计算机科学 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

This study compares the performance of AI-generated and human-written product descriptions using a multifaceted evaluation model. We analyze descriptions for 100 products generated by four AI models (Gemma 2B, LLAMA, GPT2, and ChatGPT 4)…

计算与语言 · 计算机科学 2024-12-30 Sanjukta Ghosh

In the current era, a multitude of language models has emerged to cater to user inquiries. Notably, the GPT-3.5 Turbo language model has gained substantial attention as the underlying technology for ChatGPT. Leveraging extensive parameters,…

计算与语言 · 计算机科学 2023-12-14 Hossein Bahak , Farzaneh Taheri , Zahra Zojaji , Arefeh Kazemi
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