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The rapid evolution of Large Language Model (LLM) agents has produced diverse interaction paradigms, yet few production systems integrate multiple paradigms within a unified architecture. This paper presents a systematic analysis of three…

人工智能 · 计算机科学 2026-05-19 Xiaohua Wang , Chao Han , Kai Yu , XiaoLiang Xu , Liang Wang

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

计算与语言 · 计算机科学 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

Contemporary multi-agent systems encounter persistent challenges in cross-platform interoperability, dynamic task scheduling, and efficient resource sharing. Agents with heterogeneous implementations often lack standardized interfaces;…

人工智能 · 计算机科学 2025-07-08 Yuyang Cheng , Yumiao Xu , Chaojia Yu , Yong Zhao

Training task-completion dialogue agents with reinforcement learning usually requires a large number of real user experiences. The Dyna-Q algorithm extends Q-learning by integrating a world model, and thus can effectively boost training…

计算与语言 · 计算机科学 2018-11-20 Yuexin Wu , Xiujun Li , Jingjing Liu , Jianfeng Gao , Yiming Yang

Explainable AI (XAI) aims to provide insights into the decisions made by AI models. To date, most XAI approaches provide only one-time, static explanations, which cannot cater to users' diverse knowledge levels and information needs.…

人机交互 · 计算机科学 2025-03-24 Tong Zhang , Mengao Zhang , Wei Yan Low , X. Jessie Yang , Boyang Li

Full-duplex speech interaction, as the most natural and intuitive mode of human communication, is driving artificial intelligence toward more human-like conversational systems. Traditional cascaded speech processing pipelines suffer from…

人工智能 · 计算机科学 2026-05-01 Yadong Li , Guoxin Wu , Haiping Hou , Biye Li

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations,…

计算与语言 · 计算机科学 2020-04-30 Kurt Shuster , Da Ju , Stephen Roller , Emily Dinan , Y-Lan Boureau , Jason Weston

Real-world software engineering tasks require coding agents that can operate on massive repositories, sustain long-horizon sessions, and reliably coordinate complex toolchains at test time. Existing research-grade coding agents offer…

计算与语言 · 计算机科学 2026-02-04 Sherman Wong , Zhenting Qi , Zhaodong Wang , Nathan Hu , Samuel Lin , Jun Ge , Erwin Gao , Wenlin Chen , Yilun Du , Minlan Yu , Ying Zhang

Enterprise software organizations face an escalating challenge in maintaining the integrity, security, and freshness of codebases that span hundreds of repositories, multiple programming languages, and thousands of interdependent packages.…

软件工程 · 计算机科学 2026-04-16 Santhosh Kusuma Kumar Parimi

Current AI counseling systems struggle with maintaining effective long-term client engagement. Through formative research with counselors and a systematic literature review, we identified five key design considerations for AI counseling…

人机交互 · 计算机科学 2025-03-28 Yuanrong Tang , Yu Kang , Yifan Wang , Tianhong Wang , Chen Zhong , Jiangtao Gong

Job interviews play a critical role in shaping one's career, yet practicing interview skills can be challenging, especially without access to human coaches or peers for feedback. Recent advancements in large language models (LLMs) present…

人机交互 · 计算机科学 2024-11-05 Taufiq Daryanto , Xiaohan Ding , Lance T. Wilhelm , Sophia Stil , Kirk McInnis Knutsen , Eugenia H. Rho

In recent years, latent variable models, such as the Conditional Variational Auto Encoder (CVAE), have been applied to both personalized and empathetic dialogue generation. Prior work have largely focused on generating diverse dialogue…

计算与语言 · 计算机科学 2022-02-15 Jing Yang Lee , Kong Aik Lee , Woon Seng Gan

Conversational Information Seeking has evolved rapidly in the last few years with the development of Large Language Models providing the basis for interpreting and responding in a naturalistic manner to user requests. iKAT emphasizes the…

信息检索 · 计算机科学 2024-02-23 Mohammad Aliannejadi , Zahra Abbasiantaeb , Shubham Chatterjee , Jeffery Dalton , Leif Azzopardi

Crowdsourced dialogue corpora are usually limited in scale and topic coverage due to the expensive cost of data curation. This would hinder the generalization of downstream dialogue models to open-domain topics. In this work, we leverage…

计算与语言 · 计算机科学 2023-05-19 Chujie Zheng , Sahand Sabour , Jiaxin Wen , Zheng Zhang , Minlie Huang

Automatic dialog systems have become a mainstream part of online customer service. Many such systems are built, maintained, and improved by customer service specialists, rather than dialog systems engineers and computer programmers. As…

Deep search agents, which aim to answer complex questions requiring reasoning across multiple documents, can significantly speed up the information-seeking process. Collecting human annotations for this application is prohibitively…

Web agents based on large language models have demonstrated promising capability in automating web tasks. However, current web agents struggle to reason out sensible actions due to the limitations of predicting environment changes, and…

人工智能 · 计算机科学 2026-02-18 Zhouzhou Shen , Xueyu Hu , Xiyun Li , Tianqing Fang , Juncheng Li , Shengyu Zhang

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

计算与语言 · 计算机科学 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…

计算与语言 · 计算机科学 2019-08-14 Kevin K. Bowden , Shereen Oraby , Jiaqi Wu , Amita Misra , Marilyn Walker

Human-robot collaboration (HRC) has become increasingly relevant in industrial, household, and commercial settings. However, the effectiveness of such collaborations is highly dependent on the human and robots' situational awareness of the…

机器人学 · 计算机科学 2023-05-09 Chelsea Zou , Kishan Chandan , Yan Ding , Shiqi Zhang