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Large language models (LLMs) have been widely used for mental health support. However, current safety evaluations in this field are mostly limited to detecting whether LLMs output prohibited words in single-turn conversations, neglecting…

计算与语言 · 计算机科学 2026-01-22 Youyou Cheng , Zhuangwei Kang , Kerry Jiang , Chenyu Sun , Qiyang Pan

Large language models (LLMs) have been increasingly adopted to support patients' healthcare-seeking in recent years. While prior patient-centered studies have examined the capabilities and experience of LLM-based tools in specific…

Large Language Models (LLMs) are increasingly used for mental health support, yet little is known about how people with mental health challenges engage with them, how they evaluate their usefulness, and what design opportunities they…

人机交互 · 计算机科学 2026-02-12 Aditya Kumar Purohit , Hendrik Heuer

Users interacting with Large Language Models (LLMs) in a multi-turn conversation routinely refine their requests or pivot to new topics. LLMs, however, often miss these topic shifts and carry over irrelevant context from previous turns,…

计算与语言 · 计算机科学 2026-05-12 Aditya Sinha , Harald Steck , Vito Ostuni , Matteo Rinaldi

Refusal behavior in large language models (LLMs) enables them to decline responding to harmful, unethical, or inappropriate prompts, ensuring alignment with ethical standards. This paper investigates refusal behavior across six LLMs from…

计算与语言 · 计算机科学 2025-01-15 Fabian Hildebrandt , Andreas Maier , Patrick Krauss , Achim Schilling

Large Language Models (LLMs) are conversational interfaces. As such, LLMs have the potential to assist their users not only when they can fully specify the task at hand, but also to help them define, explore, and refine what they need…

计算与语言 · 计算机科学 2025-05-12 Philippe Laban , Hiroaki Hayashi , Yingbo Zhou , Jennifer Neville

Safety alignment in large language models (LLMs) is primarily evaluated under open-ended generation, where models can mitigate risk by refusing to respond. In contrast, many real-world applications place LLMs in structured decision-making…

计算与语言 · 计算机科学 2026-04-21 Yuheng Chen , Zhiyu Wu , Bowen Cheng , Tetsuro Takahashi

Recent advances in large language models (LLMs) have substantially improved single-turn task performance, yet real-world applications increasingly demand sophisticated multi-turn interactions. This survey provides a comprehensive review of…

计算与语言 · 计算机科学 2026-04-21 Yubo Li , Xiaobin Shen , Yidi Miao , Xinyu Yao , Xueying Ding , Ramayya Krishnan , Rema Padman

Refusal mechanisms in large language models (LLMs) are essential for ensuring safety. Recent research has revealed that refusal behavior can be mediated by a single direction in activation space, enabling targeted interventions to bypass…

计算与语言 · 计算机科学 2026-02-26 Xinpeng Wang , Mingyang Wang , Yihong Liu , Hinrich Schütze , Barbara Plank

General-purpose LLMs are increasingly functioning as mental health infrastructure due to gaps in care left by provider shortages, inadequate insurance coverage, social isolation, and stigma around formal help-seeking. This shift poses a…

计算机与社会 · 计算机科学 2026-05-25 Briana Vecchione , Meryl Ye , Livia Garofalo , Ranjit Singh

LLMs increasingly exhibit over-refusal behavior, where safety mechanisms cause models to reject benign instructions that seemingly resemble harmful content. This phenomenon diminishes utility in production applications that repeatedly rely…

计算与语言 · 计算机科学 2026-04-21 Utsav Maskey , Sumit Yadav , Mark Dras , Usman Naseem

Large Language Models (LLMs) are widely used across sectors, yet their alignment with International Humanitarian Law (IHL) is not well understood. This study evaluates eight leading LLMs on their ability to refuse prompts that explicitly…

计算机与社会 · 计算机科学 2025-06-10 John Mavi , Diana Teodora Găitan , Sergio Coronado

Large language models (LLMs) frequently produce false refusals, declining benign requests that contain terms resembling unsafe queries. We address this challenge by introducing two comprehensive benchmarks: the Exaggerated Safety Benchmark…

计算与语言 · 计算机科学 2025-12-19 Shuzhou Yuan , Ercong Nie , Yinuo Sun , Chenxuan Zhao , William LaCroix , Michael Färber

Large Language Models (LLMs) have demonstrated impressive capabilities in role-playing scenarios, particularly in simulating domain-specific experts using tailored prompts. This ability enables LLMs to adopt the persona of individuals with…

人工智能 · 计算机科学 2025-01-14 Xinyao Ma , Rui Zhu , Zihao Wang , Jingwei Xiong , Qingyu Chen , Haixu Tang , L. Jean Camp , Lucila Ohno-Machado

LLM safety and ethical alignment are widely discussed, but the impact of content moderation on user satisfaction remains underexplored. In particular, little is known about how users respond when models refuse to answer a prompt-one of the…

计算与语言 · 计算机科学 2025-05-19 Stefan Pasch

Although engagement in self-directed wellness exercises typically declines over time, integrating social support such as coaching can sustain it. However, traditional forms of support are often inaccessible due to the high costs and complex…

This paper argues that Large Language Models (LLMs) should incorporate explicit mechanisms for human empathy. As LLMs become increasingly deployed in high-stakes human-centered settings, their success depends not only on correctness or…

计算与语言 · 计算机科学 2026-04-14 Xiaoxing You , Qiang Huang , Jun Yu

LLMs are popular among clinicians for decision-support because of simple text-based interaction. However, their impact on clinicians' performance is ambiguous. Not knowing how clinicians use this new technology and how they compare it to…

人机交互 · 计算机科学 2026-02-02 Behnam Rahdari , Sameer Shaikh , Jonathan H Chen , Tobias Gerstenberg , Shriti Raj

Large Language Models (LLMs) are increasingly deployed in real-world applications where users engage in extended, mixed-topic conversations that depend on prior context. Yet, their reliability under realistic multi-turn interactions remains…

计算与语言 · 计算机科学 2026-03-03 Jiyoon Myung

Safety alignment aims to ensure that large language models (LLMs) refuse harmful requests by post-training on harmful queries paired with refusal answers. Although safety alignment is widely adopted in industry, the overrefusal problem…

人工智能 · 计算机科学 2026-03-13 Zhiyu Xue , Zimo Qi , Guangliang Liu , Bocheng Chen , Ramtin Pedarsani
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