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Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

计算与语言 · 计算机科学 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Detecting online sexual predatory behaviours and abusive language on social media platforms has become a critical area of research due to the growing concerns about online safety, especially for vulnerable populations such as children and…

计算与语言 · 计算机科学 2023-08-29 Thanh Thi Nguyen , Campbell Wilson , Janis Dalins

Disclaimer: This paper is concerned with violent online harassment. To describe the subject at an adequate level of realism, examples of our collected tweets involve violent, threatening, vulgar and hateful speech language in the context of…

This study explores the use of Large Language Models (LLMs) to analyze text comments from Reddit users, aiming to achieve two primary objectives: firstly, to pinpoint critical excerpts that support a predefined psychological assessment of…

计算与语言 · 计算机科学 2024-02-07 Sergi Blanco-Cuaresma

Large language models (LLMs) are rapidly being adopted for tasks like drafting emails, summarizing meetings, and answering health questions. In these settings, users may need to share private information (e.g., contact details, health…

计算与语言 · 计算机科学 2026-01-16 Xiaoyuan Wu , Roshni Kaushik , Wenkai Li , Lujo Bauer , Koichi Onoue

Sensitive information detection is crucial in content moderation to maintain safe online communities. Assisting in this traditionally manual process could relieve human moderators from overwhelming and tedious tasks, allowing them to focus…

Large Language Models (LLMs) are transforming mental health care by enhancing accessibility, personalization, and efficiency in therapeutic interventions. These AI-driven tools empower mental health professionals with real-time support,…

计算机与社会 · 计算机科学 2025-01-22 Hari Mohan Pandey

Computational models for sarcasm detection have often relied on the content of utterances in isolation. However, the speaker's sarcastic intent is not always apparent without additional context. Focusing on social media discussions, we…

计算与语言 · 计算机科学 2018-08-29 Debanjan Ghosh , Alexander R. Fabbri , Smaranda Muresan

Navigating health questions can be daunting in the modern information landscape. Large language models (LLMs) may provide tailored, accessible information, but also risk being inaccurate, biased or misleading. We present insights from 4…

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

人机交互 · 计算机科学 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Users interacting with large language models (LLMs) under their real identifiers often unknowingly risk disclosing private information. Automatically notifying users whether their queries leak privacy and which phrases leak what private…

计算与语言 · 计算机科学 2025-08-11 Hang Zeng , Xiangyu Liu , Yong Hu , Chaoyue Niu , Fan Wu , Shaojie Tang , Guihai Chen

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

人机交互 · 计算机科学 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Commercial Large Language Models (LLMs) have recently incorporated memory features to deliver personalised responses. This memory retains details such as user demographics and individual characteristics, allowing LLMs to adjust their…

计算与语言 · 计算机科学 2025-05-06 Paloma Piot , Patricia Martín-Rodilla , Javier Parapar

Online abuse has grown increasingly complex, spanning toxic language, harassment, manipulation, and fraudulent behavior. Traditional machine-learning approaches dependent on static classifiers and labor-intensive labeling struggle to keep…

计算与语言 · 计算机科学 2026-04-02 Suraj Kath , Sanket Badhe , Preet Shah , Ashwin Sampathkumar , Shivani Gupta

The task of cultivating healthy communication in online communities becomes increasingly urgent, as gaming and social media experiences become progressively more immersive and life-like. We approach the challenge of moderating online…

计算机与社会 · 计算机科学 2023-06-09 Henrik Axelsen , Johannes Rude Jensen , Sebastian Axelsen , Valdemar Licht , Omri Ross

While automatic response generation for building chatbot systems has drawn a lot of attention recently, there is limited understanding on when we need to consider the linguistic context of an input text in the generation process. The task…

计算与语言 · 计算机科学 2016-11-04 Chaozhuo Li , Yu Wu , Wei Wu , Chen Xing , Zhoujun Li , Ming Zhou

In this paper, we explore the feasibility of leveraging large language models (LLMs) to automate or otherwise assist human raters with identifying harmful content including hate speech, harassment, violent extremism, and election…

Large Language Models (LLMs) offer a promising solution to complement traditional teaching and address global teacher shortages that affect hundreds of millions of children, but they fail to provide grade-appropriate responses for students…

计算机与社会 · 计算机科学 2026-03-09 Jio Oh , Steven Euijong Whang , James Evans , Jindong Wang

Computer-aided teacher training is a state-of-the-art method designed to enhance teachers' professional skills effectively while minimising concerns related to costs, time constraints, and geographical limitations. We investigate the…

计算机与社会 · 计算机科学 2025-07-01 Ewelina Gajewska , Michal Wawer , Katarzyna Budzynska , Jarosław A. Chudziak

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between…

计算与语言 · 计算机科学 2025-10-28 Bowen Jiang , Zhuoqun Hao , Young-Min Cho , Bryan Li , Yuan Yuan , Sihao Chen , Lyle Ungar , Camillo J. Taylor , Dan Roth