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Customer-provided reviews have become an important source of information for business owners and other customers alike. However, effectively analyzing millions of unstructured reviews remains challenging. While large language models (LLMs)…

计算与语言 · 计算机科学 2026-02-25 Vishal Patil , Shree Vaishnavi Bacha , Revanth Yamani , Yidan Sun , Mayank Kejriwal

The rapid expansion of the digital world has propelled sentiment analysis into a critical tool across diverse sectors such as marketing, politics, customer service, and healthcare. While there have been significant advancements in sentiment…

计算与语言 · 计算机科学 2024-04-08 Md. Arid Hasan , Shudipta Das , Afiyat Anjum , Firoj Alam , Anika Anjum , Avijit Sarker , Sheak Rashed Haider Noori

Sentiment analysis is one of the most widely used techniques in text analysis. Recent advancements with Large Language Models have made it more accurate and accessible than ever, allowing researchers to classify text with only a plain…

计算与语言 · 计算机科学 2024-05-07 Michael Burnham

While reaching for NLP systems that maximize accuracy, other important metrics of system performance are often overlooked. Prior models are easily forgotten despite their possible suitability in settings where large computing resources are…

计算与语言 · 计算机科学 2024-04-19 Mahammed Kamruzzaman , Gene Louis Kim

Sentiment analysis is a very important natural language processing activity in which one identifies the polarity of a text, whether it conveys positive, negative, or neutral sentiment. Along with the growth of social media and the Internet,…

计算与语言 · 计算机科学 2025-09-30 Meysam Shirdel Bilehsavar , Negin Mahmoudi , Mohammad Jalili Torkamani , Kiana Kiashemshaki

Interpretability remains a key difficulty in sentiment analysis with Large Language Models (LLMs), particularly in high-stakes applications where it is crucial to comprehend the rationale behind forecasts. This research addressed this by…

计算与语言 · 计算机科学 2025-03-18 Thivya Thogesan , Anupiya Nugaliyadde , Kok Wai Wong

Improving cultural competence of language technologies is important. However most recent works rarely engage with the communities they study, and instead rely on synthetic setups and imperfect proxies of culture. In this work, we take a…

计算与语言 · 计算机科学 2025-06-13 Shaily Bhatt , Tal August , Maria Antoniak

The relationship between communicated language and intended meaning is often probabilistic and sensitive to context. Numerous strategies attempt to estimate such a mapping, often leveraging recursive Bayesian models of communication. In…

计算与语言 · 计算机科学 2023-05-03 Benjamin Lipkin , Lionel Wong , Gabriel Grand , Joshua B Tenenbaum

Sentiment analysis is an essential part of text analysis, which is a larger field that includes determining and evaluating the author's emotional state. This method is essential since it makes it easier to comprehend consumers' feelings,…

计算与语言 · 计算机科学 2025-10-03 Sumaiya Tabassum

Compared to traditional sentiment analysis, which only considers text, multimodal sentiment analysis needs to consider emotional signals from multimodal sources simultaneously and is therefore more consistent with the way how humans process…

计算与语言 · 计算机科学 2024-08-19 Hao Yang , Yanyan Zhao , Yang Wu , Shilong Wang , Tian Zheng , Hongbo Zhang , Zongyang Ma , Wanxiang Che , Bing Qin

The rise of large language models (LLMs) has revolutionized natural language processing (NLP), yet the influence of prompt sentiment, a latent affective characteristic of input text, remains underexplored. This study systematically examines…

计算与语言 · 计算机科学 2025-03-19 Vishal Gandhi , Sagar Gandhi

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

计算与语言 · 计算机科学 2024-10-08 Jen-tse Huang , Man Ho Lam , Eric John Li , Shujie Ren , Wenxuan Wang , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

Large language models (LLMs) are often described as multilingual because they can understand and respond in many languages. However, speaking a language is not the same as reasoning within a culture. This distinction motivates a critical…

计算与语言 · 计算机科学 2026-04-07 Yuan Chang , Jiaming Qu , Zhu Li

Humans naturally interpret numbers non-literally, effortlessly combining context, world knowledge, and speaker intent. We investigate whether large language models (LLMs) interpret numbers similarly, focusing on hyperbole and pragmatic halo…

计算与语言 · 计算机科学 2025-06-03 Polina Tsvilodub , Kanishk Gandhi , Haoran Zhao , Jan-Philipp Fränken , Michael Franke , Noah D. Goodman

Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that…

计算与语言 · 计算机科学 2025-06-18 Xiuwen Wu , Hao Wang , Zhiang Yan , Xiaohan Tang , Pengfei Xu , Wai-Ting Siok , Ping Li , Jia-Hong Gao , Bingjiang Lyu , Lang Qin

Sentiment analysis has been widely used to understand our views on social and political agendas or user experiences over a product. It is one of the cores and well-researched areas in NLP. However, for low-resource languages, like Bangla,…

计算与语言 · 计算机科学 2020-11-23 Md. Arid Hasan , Jannatul Tajrin , Shammur Absar Chowdhury , Firoj Alam

Research on the 'cultural alignment' of Large Language Models (LLMs) has emerged in response to growing interest in understanding representation across diverse stakeholders. Current approaches to evaluating cultural alignment through…

计算机与社会 · 计算机科学 2025-04-10 Ariba Khan , Stephen Casper , Dylan Hadfield-Menell

The rise of Large Language Models (LLMs) has affected various disciplines that got beyond mere text generation. Going beyond their textual nature, this project proposal aims to investigate the interaction between LLMs and non-verbal…

计算与语言 · 计算机科学 2024-02-01 Philipp Wicke

Existing benchmarks that measure cultural adaptation in LLMs are misaligned with the actual challenges these models face when interacting with users from diverse cultural backgrounds. In this work, we introduce the first framework and…

计算与语言 · 计算机科学 2025-10-14 Shreya Havaldar , Sunny Rai , Young-Min Cho , Lyle Ungar

Large language models (LLMs) reflect societal norms and biases, especially about gender. While societal biases and stereotypes have been extensively researched in various NLP applications, there is a surprising gap for emotion analysis.…

计算与语言 · 计算机科学 2024-05-29 Flor Miriam Plaza-del-Arco , Amanda Cercas Curry , Alba Curry , Gavin Abercrombie , Dirk Hovy