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E-commerce product pages contain a mix of structured specifications, unstructured reviews, and contextual elements like personalized offers or regional variants. Although informative, this volume can lead to cognitive overload, making it…

计算与语言 · 计算机科学 2025-08-05 Praveen Tangarajan , Anand A. Rajasekar , Manish Rathi , Vinay Rao Dandin , Ozan Ersoy

Community Question Answering (CQA) fora such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of community-based questions. Each question thread can receive a large number of answers with different…

计算与语言 · 计算机科学 2022-05-02 Alexander R. Fabbri , Xiaojian Wu , Srini Iyer , Haoran Li , Mona Diab

Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an…

计算与语言 · 计算机科学 2022-11-21 Ting-Yao Hsu , Yoshi Suhara , Xiaolan Wang

Community Question Answering forums such as Quora, Stackoverflow are rich knowledge resources, often catering to information on topics overlooked by major search engines. Answers submitted to these forums are often elaborated, contain spam,…

计算与语言 · 计算机科学 2018-11-13 Tanya Chowdhury , Tanmoy Chakraborty

Question Generation (QG) is the task of generating a plausible question for a given <passage, answer> pair. Template-based QG uses linguistically-informed heuristics to transform declarative sentences into interrogatives, whereas supervised…

计算与语言 · 计算机科学 2021-09-17 Chenyang Lyu , Lifeng Shang , Yvette Graham , Jennifer Foster , Xin Jiang , Qun Liu

Recently, Product Question Answering (PQA) on E-Commerce platforms has attracted increasing attention as it can act as an intelligent online shopping assistant and improve the customer shopping experience. Its key function, automatic answer…

计算与语言 · 计算机科学 2021-12-28 Yang Deng , Yaliang Li , Wenxuan Zhang , Bolin Ding , Wai Lam

Recently proposed long-form question answering (QA) systems, supported by large language models (LLMs), have shown promising capabilities. Yet, attributing and verifying their generated abstractive answers can be difficult, and…

计算与语言 · 计算机科学 2024-07-02 Tal Schuster , Adam D. Lelkes , Haitian Sun , Jai Gupta , Jonathan Berant , William W. Cohen , Donald Metzler

People primarily consult tables to conduct data analysis or answer specific questions. Text generation systems that can provide accurate table summaries tailored to users' information needs can facilitate more efficient access to relevant…

State-of-the-art summarization systems can generate highly fluent summaries. These summaries, however, may contain factual inconsistencies and/or information not present in the source. Hence, an important component of assessing the quality…

计算与语言 · 计算机科学 2023-09-11 Potsawee Manakul , Adian Liusie , Mark J. F. Gales

Reviews are valuable resources for customers making purchase decisions in online shopping. However, it is impractical for customers to go over the vast number of reviews and manually conclude the prominent opinions, which prompts the need…

计算与语言 · 计算机科学 2025-06-13 Wendi Zhou , Ameer Saadat-Yazdi , Nadin Kokciyan

Practical applications of abstractive summarization models are limited by frequent factual inconsistencies with respect to their input. Existing automatic evaluation metrics for summarization are largely insensitive to such errors. We…

计算与语言 · 计算机科学 2020-04-10 Alex Wang , Kyunghyun Cho , Mike Lewis

Community Question-Answering (CQA) forums have revolutionized how people seek information, especially those related to their healthcare needs, placing their trust in the collective wisdom of the public. However, there can be several answers…

计算与语言 · 计算机科学 2024-05-13 Rochana Chaturvedi , Abari Bhattacharya , Shweta Yadav

Query-focused summarization (QFS) is the task of generating a summary in response to a user-written query. Despite its user-oriented nature, there has been limited work in QFS in explicitly considering a user's understanding of a generated…

人工智能 · 计算机科学 2024-11-12 Cesare Spinoso-Di Piano , Jackie Chi Kit Cheung

This work presents a novel architecture for building Retrieval-Augmented Generation (RAG) systems to improve Question Answering (QA) tasks from a target corpus. Large Language Models (LLMs) have revolutionized the analyzing and generation…

计算与语言 · 计算机科学 2025-01-09 Binita Saha , Utsha Saha , Muhammad Zubair Malik

Online conversations have become more prevalent on public discussion platforms (e.g. Reddit). With growing controversial topics, it is desirable to summarize not only diverse arguments, but also their rationale and justification. Early…

计算与语言 · 计算机科学 2025-11-24 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

Aspect-based summarization aims to generate summaries that highlight specific aspects of a text, enabling more personalized and targeted summaries. However, its application to books remains unexplored due to the difficulty of constructing…

计算与语言 · 计算机科学 2025-11-11 Ryuhei Miyazato , Ting-Ruen Wei , Xuyang Wu , Hsin-Tai Wu , Kei Harada

Question-answering for domain-specific applications has recently attracted much interest due to the latest advancements in large language models (LLMs). However, accurately assessing the performance of these applications remains a…

Product-related question answering (QA) is an important but challenging task in E-Commerce. It leads to a great demand on automatic review-driven QA, which aims at providing instant responses towards user-posted questions based on diverse…

计算与语言 · 计算机科学 2020-08-31 Yang Deng , Wenxuan Zhang , Wai Lam

Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…

信息检索 · 计算机科学 2016-10-27 Mengting Wan , Julian McAuley

Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique…

计算与语言 · 计算机科学 2023-05-04 Yang Deng , Wenxuan Zhang , Qian Yu , Wai Lam
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