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The emergence of Large Language Models (LLMs) presents transformative opportunities for education, generating numerous novel application scenarios. However, significant challenges remain: evaluation metrics vary substantially across…

计算机与社会 · 计算机科学 2025-08-01 Shou'ang Wei , Xinyun Wang , Shuzhen Bi , Jian Chen , Ruijia Li , Bo Jiang , Xin Lin , Min Zhang , Yu Song , BingDong Li , Aimin Zhou , Hao Hao

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

计算与语言 · 计算机科学 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the…

计算与语言 · 计算机科学 2023-05-18 Yang Deng , Wenxuan Zhang , Yifei Yuan , Wai Lam

Large language model (LLM) agents are increasingly expected to operate in enterprise environments, where work is distributed across specialized roles, permission-controlled systems, and cross-departmental procedures. However, existing…

As large language models (LLMs) are increasingly integrated into educational tools, current evaluations on standardized tests predominantly focus on binary outcome accuracy. Instead, an effective AI tutor must exhibit faithful reasoning,…

Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…

计算与语言 · 计算机科学 2025-03-04 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Lili Shan , Yulin Wu , Bingquan Li

Scaling test-time computation, or affording a generator large language model (LLM) extra compute during inference, typically employs the help of external non-generative evaluators (i.e., reward models). Concurrently, LLM-judges, models…

计算与语言 · 计算机科学 2025-05-23 Yilun Zhou , Austin Xu , Peifeng Wang , Caiming Xiong , Shafiq Joty

Large language models (LLMs) are evolving fast and are now frequently used as evaluators, in a process typically referred to as LLM-as-a-Judge, which provides quality assessments of model outputs. However, recent research points out…

计算与语言 · 计算机科学 2026-01-27 Hugo Silva , Mateus Mendes , Hugo Gonçalo Oliveira

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…

计算与语言 · 计算机科学 2024-07-09 Anum Afzal , Alexander Kowsik , Rajna Fani , Florian Matthes

As the importance of comprehensive evaluation in workshop courses increases, there is a growing demand for efficient and fair assessment methods that reduce the workload for faculty members. This paper presents an evaluation conducted with…

计算机与社会 · 计算机科学 2024-05-30 Toru Ishida , Tongxi Liu , Hailong Wang , William K. Cheung

Accurately simulating the decisions of a specific individual remains challenging for large language models (LLMs), partly because persona information is often provided as static descriptions that miss the values, experiences, and contextual…

计算与语言 · 计算机科学 2026-05-29 Ruoxi Su , Yuhan Liu , Jingyu Hu

Psychological support hotlines provide critical support for individuals experiencing mental health emergencies, yet current assessments largely rely on human operators whose judgments may vary with professional experience and are…

计算与语言 · 计算机科学 2026-05-12 Terumi Chiba , Yang Luo , Ziyun Cui , Yongsheng Tong , Chao Zhang

The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of…

计算与语言 · 计算机科学 2025-09-16 Shenghan Wu , Yimo Zhu , Wynne Hsu , Mong-Li Lee , Yang Deng

Emotional Intelligence (EI) is a critical yet underexplored dimension in the development of human-aligned LLMs. To address this gap, we introduce a unified, psychologically grounded four-layer taxonomy of EI tailored for large language…

计算与语言 · 计算机科学 2025-08-11 Nizi Nazar , Ehsaneddin Asgari

Large language models (LLMs) are increasingly used in scientific research and discovery, supporting tasks ranging from literature retrieval and synthesis to hypothesis generation, autonomous experimentation, and research evaluation.…

数字图书馆 · 计算机科学 2026-05-13 Haoxuan Zhang , Ruochi Li , Yang Zhang , Ting Xiao , Jiangping Chen , Junhua Ding , Haihua Chen

Evaluation of language model outputs on structured writing tasks is typically conducted with a number of desirable criteria presented to human evaluators or large language models (LLMs). For instance, on a prompt like "Help me draft an…

计算与语言 · 计算机科学 2025-08-19 Manya Wadhwa , Zayne Sprague , Chaitanya Malaviya , Philippe Laban , Junyi Jessy Li , Greg Durrett

Entity matching (EM) is a critical step in entity resolution (ER). Recently, entity matching based on large language models (LLMs) has shown great promise. However, current LLM-based entity matching approaches typically follow a binary…

计算与语言 · 计算机科学 2024-12-13 Tianshu Wang , Xiaoyang Chen , Hongyu Lin , Xuanang Chen , Xianpei Han , Hao Wang , Zhenyu Zeng , Le Sun

One open question in the study of Large Language Models (LLMs) is whether they can emulate human ethical reasoning and act as believable proxies for human judgment. To investigate this, we introduce a benchmark dataset comprising 196…

计算与语言 · 计算机科学 2025-05-14 Jiashen , Du , Jesse Yao , Allen Liu , Zhekai Zhang

The growing emotional stress in modern society has increased the demand for Emotional Support Conversations (ESC). While Large Language Models (LLMs) show promise for ESC, they face two key challenges: (1) low strategy selection accuracy,…

计算与语言 · 计算机科学 2025-09-22 Weixiang Zhao , Xingyu Sui , Xinyang Han , Yang Deng , Yulin Hu , Jiahe Guo , Libo Qin , Qianyun Du , Shijin Wang , Yanyan Zhao , Bing Qin , Ting Liu

Evaluating the conversational abilities of large language models (LLMs) remains a challenging task. Current mainstream approaches primarily rely on the "LLM-as-a-judge" paradigm, where an LLM is prompted to serve as an evaluator to assess…

计算与语言 · 计算机科学 2026-01-07 Yuqi Tang , Kehua Feng , Yunfeng Wang , Zhiwen Chen , Chengfei Lv , Gang Yu , Qiang Zhang , Keyan Ding , Huajun Chen