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Developers often struggle to navigate an Open Source Software (OSS) project's issue-tracking system and find a suitable task. Proper issue labeling can aid task selection, but current tools are limited to classifying the issues according to…

Selecting an appropriate task is challenging for contributors to Open Source Software (OSS), mainly for those who are contributing for the first time. Therefore, researchers and OSS projects have proposed various strategies to aid…

Modern open source software development heavily relies on the issue tracking systems to manage their feature requests, bug reports, tasks, and other similar artifacts. Together, those "issues" form a complex network with links to each…

Issue tracking systems are used in the software industry for the facilitation of maintenance activities that keep the software robust and up to date with ever-changing industry requirements. Usually, users report issues that can be…

Developers collaboratively discuss, implement, use, and share software entities hosted on software repositories. Proper documentation plays an important role in successful software management and maintenance. Users exploit Issue Tracking…

In a wave of growth, open-source projects need to modernize and change how they deal with processes, methods, and communication with their contributors. We could observe that open-source projects are constantly evolving to improve their…

One of the issues faced by the maintainers of popular open source software is the triage of newly reported issues. Many of the issues submitted to issue trackers are questions. Many people ask questions on issue trackers about their problem…

Open Source Software projects add labels to open issues to help contributors choose tasks. However, manually labeling issues is time-consuming and error-prone. Current automatic approaches for creating labels are mostly limited to…

An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

Issue trackers, such as Jira, have become the prevalent collaborative tools in software engineering for managing issues, such as requirements, development tasks, and software bugs. However, issue trackers inherently focus on the lifecycle…

Developers are increasingly overwhelmed by AI-generated issue reports that lack actionability and reproducibility, eroding trust in automated bug detection tools. In this paper, we present IssueSpecter, an automated tool that finds bugs in…

Efficient issue assignment in software development relates to faster resolution time, resources optimization, and reduced development effort. To this end, numerous systems have been developed to automate issue assignment, including AI and…

Labeling issues with the skills required to complete them can help contributors to choose tasks in Open Source Software projects. However, manually labeling issues is time-consuming and error-prone, and current automated approaches are…

In issue-tracking systems, incorporating screenshots significantly enhances the clarity of bug reports, facilitating more efficient communication and expediting issue resolution. However, determining when and what type of visual content to…

Usually, managers or technical leaders in software projects assign issues manually. This task may become more complex as more detailed is the issue description. This complexity can also make the process more prone to errors (misassignments)…

Software development projects rely on issue tracking systems at the core of tracking maintenance tasks such as bug reports, and enhancement requests. Incoming issue-reports on these issue tracking systems must be managed in an effective…

We raise and define a new crowdsourcing scenario, open set crowdsourcing, where we only know the general theme of an unfamiliar crowdsourcing project, and we don't know its label space, that is, the set of possible labels. This is still a…

New contributors often struggle to find tasks that they can tackle when onboarding onto a new Open Source Software (OSS) project. One reason for this difficulty is that issue trackers lack explanations about the knowledge or skills needed…

Effective issue resolution is crucial for maintaining software quality. Yet developers frequently encounter challenges such as low-quality issue reports, limited understanding of real-world workflows, and a lack of automated support. This…

Software defects are a major threat to the reliability of computer systems. The literature shows that more than 30% of bug reports submitted in large software projects are misclassified (i.e., are feature requests, or mistakes made by the…