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Design processes involve exploration, iteration, and movement across interconnected stages such as persona creation, problem framing, solution ideation, and prototyping. However, time and resource constraints often hinder designers from…
Multi-class event streams arise in numerous real-world applications, where uncovering structured, interpretable inter-event relationships, together with accurate prediction, remains a central challenge. Existing neural point process models…
In the era of social media and networking platforms, Twitter has been doomed for abuse and harassment toward users specifically women. Monitoring the contents including sexism and sexual harassment in traditional media is easier than…
The current global pandemic occasioned by the SARS-CoV-2 virus has been attributed, partially, to the growing range of cyber vises within the cyber ecosystem. One area of such impact is the increasing tendencies of cyber-bullying among…
Survivor bias in observational data leads the optimization of recommender systems towards local optima. Currently most solutions re-mines existing human-system collaboration patterns to maximize longer-term satisfaction by reinforcement…
Social media platforms have been accused of causing a range of harms, resulting in dozens of lawsuits across jurisdictions. These lawsuits are situated within the context of a long history of American product safety litigation, suggesting…
Expressing stressful experiences in words is proven to improve mental and physical health, but individuals often disengage with writing interventions as they struggle to organize their thoughts and emotions. Reflective prompts have been…
Human perceptual and cognitive abilities are limited resources. Today, in the age of cheap information --cheap to produce, to manipulate, to disseminate--, this cognitive bottleneck translates into hypercompetition for visibility among…
Quality patient-provider communication is critical to improve clinical care and patient outcomes. While progress has been made with communication skills training for clinicians, significant gaps exist in how to best monitor, measure, and…
This paper examines collaborative sensemaking during severe weather events through the emerging phenomenon of "weatherfluencers" or content creators who livestream meteorological interpretation on platforms like YouTube. Drawing from…
Online platforms can be divided into information-oriented and social-oriented domains. The former refers to forums or E-commerce sites that emphasize user-item interactions, like Trip.com and Amazon; whereas the latter refers to social…
Since this century, the speed, availability, and plethora of online informational content have made it increasingly difficult for humans to keep an overview of real-world situations, build a personal opinion, and sometimes even decide on…
As LM agents gain the ability to execute actions on real computer systems, we need ways to not only prevent harmful actions at scale but also effectively remediate harm when prevention fails. We formalize a solution to this neglected…
Social network platforms (SNP) rely heavily on user-generated content to attract users, yet they have limited control over content provision, which leads to misinformation. As countermeasures, SNPs have implemented policies to notify users…
Every individual carries a unique and personal life story shaped by their memories and experiences. However, these memories are often scattered and difficult to organize into a coherent narrative, a challenge that defines the task of…
User simulators are essential for evaluating search systems, but they primarily reproduce user actions without modeling the underlying thought process. Large-scale interaction logs record what users do, but not what they might be thinking…
People spend a significant amount of time trying to make sense of the internet, collecting content from a variety of sources and organizing it to make decisions and achieve their goals. While humans are able to fluidly iterate on collecting…
Recent developments in sensing technologies, mobile devices and context-aware user interfaces have made it possible to represent information fusion and situational awareness as a conversational process among actors - human and machine…
As modern software systems grow in complexity and scale, their ability to autonomously detect, diagnose, and recover from failures becomes increasingly vital. Drawing inspiration from biological healing - where the human body detects…
Online media platforms have enabled users to connect with individuals, organizations, and share their thoughts. Other than connectivity, these platforms also serve multiple purposes - education, promotion, updates, awareness, etc.…