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State-of-the-art slot filling models for goal-oriented human/machine conversational language understanding systems rely on deep learning methods. While multi-task training of such models alleviates the need for large in-domain annotated…

人工智能 · 计算机科学 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

Recently, there has been progress in supervised funetuning pretrained GPT-2 to build end-to-end task-oriented dialog (TOD) systems. However, online reinforcement learning of a GPT-2 based dialog system (DS), together with a end-to-end user…

计算与语言 · 计算机科学 2022-10-14 Hong Liu , Zhijian Ou , Yi Huang , Junlan Feng

End-to-end Task-Oriented Dialog (TOD) systems typically require extensive training datasets to perform well. In contrast, large language model (LLM) based TOD systems can excel even with limited data due to their ability to learn tasks…

计算与语言 · 计算机科学 2024-10-21 Vishal Vivek Saley , Rocktim Jyoti Das , Dinesh Raghu , Mausam

A slot value might be provided segment by segment over multiple-turn interactions in a dialog, especially for some important information such as phone numbers and names. It is a common phenomenon in daily life, but little attention has been…

计算与语言 · 计算机科学 2023-09-26 Sai Zhang , Yuwei Hu , Yuchuan Wu , Jiaman Wu , Yongbin Li , Jian Sun , Caixia Yuan , Xiaojie Wang

User simulators (USs) are commonly used to train task-oriented dialogue systems (DSs) via reinforcement learning. The interactions often take place on semantic level for efficiency, but there is still a gap from semantic actions to natural…

Emotions are indispensable in human communication, but are often overlooked in task-oriented dialogue (ToD) modelling, where the task success is the primary focus. While existing works have explored user emotions or similar concepts in some…

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

计算与语言 · 计算机科学 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Extracting structure information from dialogue data can help us better understand user and system behaviors. In task-oriented dialogues, dialogue structure has often been considered as transition graphs among dialogue states. However,…

计算与语言 · 计算机科学 2022-03-17 Liang Qiu , Chien-Sheng Wu , Wenhao Liu , Caiming Xiong

Zero-shot Dialogue State Tracking (DST) addresses the challenge of acquiring and annotating task-oriented dialogues, which can be time-consuming and costly. However, DST extends beyond simple slot-filling and requires effective updating…

计算与语言 · 计算机科学 2023-11-28 Yuxiang Wu , Guanting Dong , Weiran Xu

In task-oriented dialogue systems, spoken language understanding (SLU) is a critical component, which consists of two sub-tasks, intent detection and slot filling. Most existing methods focus on the single-intent SLU, where each utterance…

计算与语言 · 计算机科学 2026-02-13 Liz Li , Wei Zhu

Dialogue state tracking (DST) module is an important component for task-oriented dialog systems to understand users' goals and needs. Collecting dialogue state labels including slots and values can be costly, especially with the wide…

计算与语言 · 计算机科学 2023-01-27 Yuting Yang , Wenqiang Lei , Pei Huang , Juan Cao , Jintao Li , Tat-Seng Chua

Zero-shot cross-domain dialogue state tracking (DST) enables us to handle task-oriented dialogue in unseen domains without the expense of collecting in-domain data. In this paper, we propose a slot description enhanced generative approach…

Large language models (LLMs) are widely used as general-purpose knowledge sources, but they rely on parametric knowledge, limiting explainability and trustworthiness. In task-oriented dialogue (TOD) systems, this separation is explicit,…

Scalability for handling unknown slot values is a important problem in dialogue state tracking (DST). As far as we know, previous scalable DST approaches generally rely on either the candidate generation from slot tagging output or the span…

计算与语言 · 计算机科学 2021-06-18 Puhai Yang , Heyan Huang , Xianling Mao

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's…

计算与语言 · 计算机科学 2021-12-17 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney

Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

计算与语言 · 计算机科学 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations…

计算与语言 · 计算机科学 2023-07-06 Ye Liu , Stefan Ultes , Wolfgang Minker , Wolfgang Maier

Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion. Although…

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

计算与语言 · 计算机科学 2020-11-05 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such…

计算与语言 · 计算机科学 2020-10-13 Prasanna Parthasarathi , Arvind Neelakantan , Sharan Narang