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Conversational Recommender System (CRS) leverages real-time feedback from users to dynamically model their preferences, thereby enhancing the system's ability to provide personalized recommendations and improving the overall user…
Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…
A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…
The advancement of large language models (LLMs) now allows users to actively interact with conversational recommendation systems (CRS) and build their own personalized recommendation services tailored to their unique needs and goals. This…
Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…
Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…
Conversational recommender systems (CRSs) imitate human advisors to assist users in finding items through conversations and have recently gained increasing attention in domains such as media and e-commerce. Like in human communication,…
Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…
Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…
Conversational recommender systems (CRS) enhance user experience through multi-turn interactions, yet evaluating CRS remains challenging. User simulators can provide comprehensive evaluations through interactions with CRS, but building…
The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…
Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more…
Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…
Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…
Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…
Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…
Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…
Large Language Models (LLMs) have demonstrated great potential in Conversational Recommender Systems (CRS). However, the application of LLMs to CRS has exposed a notable discrepancy in behavior between LLM-based CRS and human recommenders:…
While previous chapters focused on recommendation systems (RSs) based on standardized, non-verbal user feedback such as purchases, views, and clicks -- the advent of LLMs has unlocked the use of natural language (NL) interactions for…
Conversational recommender systems (CRS) enable users to articulate their preferences and provide feedback through natural language. With the advent of large language models (LLMs), the potential to enhance user engagement with CRS and…