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The widespread adoption of large language models (LLMs) such as ChatGPT, Gemini, and DeepSeek has significantly changed how people approach tasks in education, professional work, and creative domains. This paper investigates how the…

人机交互 · 计算机科学 2025-08-29 Rizal Khoirul Anam

Large language models (LLMs) are becoming increasingly ubiquitous in our daily lives, but numerous concerns about bias in LLMs exist. This study examines how gender-diverse populations perceive bias, accuracy, and trustworthiness in LLMs,…

人机交互 · 计算机科学 2025-07-09 Aimen Gaba , Emily Wall , Tejas Ramkumar Babu , Yuriy Brun , Kyle Hall , Cindy Xiong Bearfield

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

计算与语言 · 计算机科学 2025-10-06 Fulei Zhang , Zhou Yu

Since the launch of ChatGPT, a powerful AI Chatbot developed by OpenAI, large language models (LLMs) have made significant advancements in both academia and industry, bringing about a fundamental engineering paradigm shift in many areas.…

软件工程 · 计算机科学 2023-11-22 Xiaoxia Liu , Jingyi Wang , Jun Sun , Xiaohan Yuan , Guoliang Dong , Peng Di , Wenhai Wang , Dongxia Wang

Conventional Voice Assistants (VAs) rely on traditional language models to discern user intent and respond to their queries, leading to interactions that often lack a broader contextual understanding, an area in which Large Language Models…

人机交互 · 计算机科学 2024-12-02 Amama Mahmood , Junxiang Wang , Bingsheng Yao , Dakuo Wang , Chien-Ming Huang

The integration of Large Language Models (LLMs) and chatbots introduces new challenges and opportunities for decision-making in software testing. Decision-making relies on a variety of information, including code, requirements…

软件工程 · 计算机科学 2024-06-18 Francisco Gomes de Oliveira Neto

Patients with schizophrenia often present with cognitive impairments that may hinder their ability to learn about their condition. These individuals could benefit greatly from education platforms that leverage the adaptability of Large…

计算与语言 · 计算机科学 2024-10-18 Per Niklas Waaler , Musarrat Hussain , Igor Molchanov , Lars Ailo Bongo , Brita Elvevåg

Large Language Models (LLMs) distinguish themselves by quickly delivering information and providing personalized responses through natural language prompts. However, they also infer user demographics, which can raise ethical concerns about…

计算机与社会 · 计算机科学 2025-11-10 Pelin Karadal , Dilara Kekulluoglu

Precisely understanding users' contextual search intent has been an important challenge for conversational search. As conversational search sessions are much more diverse and long-tailed, existing methods trained on limited data still show…

信息检索 · 计算机科学 2023-10-23 Kelong Mao , Zhicheng Dou , Fengran Mo , Jiewen Hou , Haonan Chen , Hongjin Qian

Many users interact with AI tools like ChatGPT using a mental model that treats the system as human-like, which we call Model H. According to goal-setting theory, increased specificity in goals should reduce performance variance. If Model H…

计算机与社会 · 计算机科学 2025-10-09 Mrityunjay Kumar

Large language models (LLMs) have demonstrated remarkable potential in natural language understanding and generation, making them valuable tools for enhancing conversational interactions. However, LLMs encounter challenges such as lacking…

人机交互 · 计算机科学 2023-11-10 Guinan Su , Yanwu Yang , Jie Guo

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations,…

计算与语言 · 计算机科学 2023-10-17 Yang Deng , Lizi Liao , Liang Chen , Hongru Wang , Wenqiang Lei , Tat-Seng Chua

Large language models (LLMs), like ChatGPT, are capable of computing affectionately nuanced text that therefore can shape online interactions, including dating. This study explores how individuals experience closeness and romantic interest…

人机交互 · 计算机科学 2025-04-22 Jessica Szczuka , Lisa Mühl , Paula Ebner , Simon Dubé

Although a growing body of research has begun to describe user--LLM interactions, the picture it paints is largely static; little is known about how individual users change their behavior over time. To address this gap, we analyze the…

人工智能 · 计算机科学 2026-05-29 Rebecca M. M. Hicke , Kiran Tomlinson

Following the widespread adoption of ChatGPT in early 2023, numerous studies reported that large language models (LLMs) can match or even surpass human performance in creative tasks. However, it remains unclear whether LLMs have become more…

计算与语言 · 计算机科学 2025-04-18 Jennifer Haase , Paul H. P. Hanel , Sebastian Pokutta

Artificial intelligence's (AI) progress holds great promise in tackling pressing societal concerns such as health and climate. Large Language Models (LLM) and the derived chatbots, like ChatGPT, have highly improved the natural language…

Cognitive biases often shape human decisions. While large language models (LLMs) have been shown to reproduce well-known biases, a more critical question is whether LLMs can predict biases at the individual level and emulate the dynamics of…

人工智能 · 计算机科学 2026-02-27 Stephen Pilli , Vivek Nallur

Large language models (LLMs) with chat-based capabilities, such as ChatGPT, are widely used in various workflows. However, due to a limited understanding of these large-scale models, users struggle to use this technology and experience…

人机交互 · 计算机科学 2024-06-21 Yoonsu Kim , Jueon Lee , Seoyoung Kim , Jaehyuk Park , Juho Kim

Despite the success of ChatGPT, its performances on most NLP tasks are still well below the supervised baselines. In this work, we looked into the causes, and discovered that its subpar performance was caused by the following factors: (1)…

计算与语言 · 计算机科学 2023-10-10 Xiaofei Sun , Linfeng Dong , Xiaoya Li , Zhen Wan , Shuhe Wang , Tianwei Zhang , Jiwei Li , Fei Cheng , Lingjuan Lyu , Fei Wu , Guoyin Wang

The recent popularity of large language models (LLMs) has brought a significant impact to boundless fields, particularly through their open-ended ecosystem such as the APIs, open-sourced models, and plugins. However, with their widespread…

机器学习 · 计算机科学 2023-08-31 Wentao Ye , Mingfeng Ou , Tianyi Li , Yipeng chen , Xuetao Ma , Yifan Yanggong , Sai Wu , Jie Fu , Gang Chen , Haobo Wang , Junbo Zhao