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Airbnb, a two-sided online marketplace connecting guests and hosts, offers a diverse and unique inventory of accommodations, experiences, and services. Search filters play an important role in helping guests navigate this variety by…
Airbnb is a two-sided marketplace, bringing together hosts who own listings for rent, with prospective guests from around the globe. Applying neural network-based learning to rank techniques has led to significant improvements in matching…
At Airbnb, an online marketplace for stays and experiences, guests often spend weeks exploring and comparing multiple items before making a final reservation request. Each reservation request may then potentially be rejected or cancelled by…
Pricing a rental property on Airbnb is a challenging task for the owner as it determines the number of customers for the place. On the other hand, customers have to evaluate an offered price with minimal knowledge of an optimal value for…
Booking.com is a virtual two-sided marketplace where guests and accommodation providers are the two distinct stakeholders. They meet to satisfy their respective and different goals. Guests want to be able to choose accommodations from a…
As a two-sided marketplace, Airbnb brings together hosts who own listings for rent with prospective guests from around the globe. Results from a guest's search for listings are displayed primarily through two interfaces: (1) as a list of…
Our research group wanted to take on the difficult task of predicting prices in a dynamic market. And short term rentals such as Airbnb listings seemed to be the perfect proving ground to do such a thing. Airbnb has revolutionized the…
Correctly pricing products or services in an online marketplace presents a challenging problem and one of the critical factors for the success of the business. When users are looking to buy an item they typically search for it. Query…
Airbnb is one of the most successful examples of sharing economy marketplaces. With rapid and global market penetration, understanding its attractiveness and evolving growth opportunities is key to plan business decision making. There is an…
Figuring out the price of a listed Airbnb rental is an important and difficult task for both the host and the customer. For the former, it can enable them to set a reasonable price without compromising on their profits. For the customer, it…
Airbnb, an online marketplace for accommodations, has experienced a staggering growth accompanied by intense debates and scattered regulations around the world. Current discourses, however, are largely focused on opinions rather than…
This paper analyzes Airbnb listings in the city of San Francisco to better understand how different attributes such as bedrooms, location, house type amongst others can be used to accurately predict the price of a new listing that optimal…
The Airbnb search system grapples with many unique challenges as it continues to evolve. We oversee a marketplace that is nuanced by geography, diversity of homes, and guests with a variety of preferences. Crafting an efficient search…
The goal of Airbnb search is to match guests with the ideal accommodation that fits their travel needs. This is a challenging problem, as popular search locations can have around a hundred thousand available homes, and guests themselves…
In the last decade, online customer reviews increasingly exert influence on consumers' decision when booking accommodation online. The renewal importance to the concept of word-of mouth is reflected in the growing interests in investigating…
Evaluation plays a crucial role in the development of ranking algorithms on search and recommender systems. It enables online platforms to create user-friendly features that drive commercial success in a steady and effective manner. The…
In recent years, what has become known as collaborative consumption has undergone rapid expansion through peer-to-peer (P2P) platforms. In the field of tourism, a particularly notable example is that of Airbnb. This article analyses the…
Information and communications technologies have enabled the rise of the phenomenon named sharing economy, which represents activities between people, coordinated by online platforms, to obtain, provide, or share access to goods and…
Airbnb search must balance a worldwide, highly varied supply of homes with guests whose location, amenity, style, and price expectations differ widely. Meeting those expectations hinges on an efficient retrieval stage that surfaces only the…
Thick two-sided matching platforms, such as the room-rental market, face the challenge of showing relevant objects to users to reduce search costs. Many platforms use ranking algorithms to determine the order in which alternatives are shown…