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In the design of customer relationship management (CRM) systems, accurately identifying customer types and offering personalized services are key to enhancing customer satisfaction and loyalty. However, this process faces the challenge of…

Automatic Speech Recognition (ASR) plays a crucial role in human-machine interaction and serves as an interface for a wide range of applications. Traditionally, ASR performance has been evaluated using Word Error Rate (WER), a metric that…

Automatic recognition of dysarthric speech remains a highly challenging task to date. Neuro-motor conditions and co-occurring physical disabilities create difficulty in large-scale data collection for ASR system development. Adapting SSL…

This study investigates the impact of integrating a dataset of disordered speech recordings ($\sim$1,000 hours) into the fine-tuning of a near state-of-the-art ASR baseline system. Contrary to what one might expect, despite the data being…

On-device Virtual Assistants (VAs) powered by Automatic Speech Recognition (ASR) require effective knowledge integration for the challenging entity-rich query recognition. In this paper, we conduct an empirical study of modeling strategies…

Identifying mistakes (i.e., miscues) made while reading aloud is commonly approached post-hoc by comparing automatic speech recognition (ASR) transcriptions to the target reading text. However, post-hoc methods perform poorly when ASR…

Although personalized automatic speech recognition (ASR) models have recently been designed to recognize even severely impaired speech, model performance may degrade over time for persons with degenerating speech. The aims of this study…

Automatic speech recognition (ASR) has been widely researched with supervised approaches, while many low-resourced languages lack audio-text aligned data, and supervised methods cannot be applied on them. In this work, we propose a…

The Sparsespeech model is an unsupervised acoustic model that can generate discrete pseudo-labels for untranscribed speech. We extend the Sparsespeech model to allow for sampling over a random discrete variable, yielding…

General-purpose ASR underperforms for atypical speakers, such as L2 learners, reinforcing bias and limiting use in education and accessibility. Using the CEFR-graded Speak and Improve corpus, we show that naive fine-tuning of Whisper…

While automatic speech recognition (ASR) greatly benefits from data augmentation, the augmentation recipes themselves tend to be heuristic. In this paper, we address one of the heuristic approach associated with balancing the right amount…

This paper proposes a new approach to perform unsupervised fine-tuning and self-training using unlabeled speech data for recurrent neural network (RNN)-Transducer (RNN-T) end-to-end (E2E) automatic speech recognition (ASR) systems.…

With recent advances in speech synthesis, synthetic data is becoming a viable alternative to real data for training speech recognition models. However, machine learning with synthetic data is not trivial due to the gap between the synthetic…

Evaluating automatic speech recognition (ASR) systems is a classical but difficult and still open problem, which often boils down to focusing only on the word error rate (WER). However, this metric suffers from many limitations and does not…

Transformer models have been used in automatic speech recognition (ASR) successfully and yields state-of-the-art results. However, its performance is still affected by speaker mismatch between training and test data. Further finetuning a…

Continued self-supervised (SSL) pre-training for adapting existing SSL models to the target domain has shown to be extremely effective for low-resource Automatic Speech Recognition (ASR). This paper proposes Stable Distillation, a simple…

Multilingual Automatic Speech Recognition (ASR) models are typically evaluated in a setting where the ground-truth language of the speech utterance is known, however, this is often not the case for most practical settings. Automatic Spoken…

Recent advancements in machine learning have significantly improved speech recognition, but recognizing speech from non-fluent or accented speakers remains a challenge. Previous efforts, relying on rule-based pronunciation patterns, have…

Self-supervised learning (SSL) methods which learn representations of data without explicit supervision have gained popularity in speech-processing tasks, particularly for single-talker applications. However, these models often have…

We consider the problem of recognizing speech utterances spoken to a device which is generating a known sound waveform; for example, recognizing queries issued to a digital assistant which is generating responses to previous user inputs.…