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With the increasing proliferation of mobile applications in our daily lives, the concerns surrounding ethics have surged significantly. Users communicate their feedback in app reviews, frequently emphasizing ethical concerns, such as…

The rapid growth of AI-driven mental health mobile apps has raised concerns about their ethical considerations and user trust. This study proposed a natural language processing (NLP)-based framework to evaluate ethical aspects from…

Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

The number and dynamic nature of web and mobile applications presents significant challenges for assessing their compliance with data protection laws. In this context, symbolic and statistical Natural Language Processing (NLP) techniques…

We present an advanced approach to mobile app review analysis aimed at addressing limitations inherent in traditional star-rating systems. Star ratings, although intuitive and popular among users, often fail to capture the nuanced feedback…

Institutional review boards (IRBs) play a crucial role in ensuring the ethical conduct of human subjects research, but face challenges including inconsistency, delays, and inefficiencies. We propose the development and implementation of…

Context: As mobile applications (Apps) widely spread over our society and life, various personal information is constantly demanded by Apps in exchange for more intelligent and customized functionality. An increasing number of users are…

Recent advancements in large language models (LLMs) have significantly enhanced capabilities in natural language processing and artificial intelligence. These models, including GPT-3.5 and LLaMA-2, have revolutionized text generation,…

This paper presents a novel framework that utilizes Natural Language Processing (NLP) techniques to understand user feedback on mobile applications. The framework allows software companies to drive their technology value stream based on…

Large language models (LLMs) are typically evaluated on the basis of task-based benchmarks such as MMLU. Such benchmarks do not examine responsible behaviour of LLMs in specific contexts. This is particularly true in the LGBTI+ context…

The pervasiveness of abusive content on the internet can lead to severe psychological and physical harm. Significant effort in Natural Language Processing (NLP) research has been devoted to addressing this problem through abusive content…

Natural Language Processing (NLP) is an essential subset of artificial intelligence. It has become effective in several domains, such as healthcare, finance, and media, to identify perceptions, opinions, and misuse, among others. Privacy is…

LLM app (tool) ecosystems are rapidly evolving to support sophisticated use cases that often require extensive user data collection. Given that LLM apps are developed by third parties and anecdotal evidence indicating inconsistent…

Large Language Models (LLMs) have achieved unparalleled success across diverse language modeling tasks in recent years. However, this progress has also intensified ethical concerns, impacting the deployment of LLMs in everyday contexts.…

Despite advances in the field of privacy-preserving Natural Language Processing (NLP), a significant challenge remains the accurate evaluation of privacy. As a potential solution, using LLMs as a privacy evaluator presents a promising…

As mobile applications become increasingly integral to our daily lives, concerns about ethics have grown drastically. Users share their experiences, report bugs, and request new features in application reviews, often highlighting safety,…

Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…

With generative artificial intelligence (AI), particularly large language models (LLMs), continuing to make inroads in healthcare, it is critical to supplement traditional automated evaluations with human evaluations. Understanding and…

Mobile applications have become indispensable companions in our daily lives. Spanning over the categories from communication and entertainment to healthcare and finance, these applications have been influential in every aspect. Despite…

Detecting online sexual predatory behaviours and abusive language on social media platforms has become a critical area of research due to the growing concerns about online safety, especially for vulnerable populations such as children and…