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相关论文: First-Person Fairness in Chatbots

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Chatbots have been studied for more than half a century. With the rapid development of natural language processing (NLP) technologies in recent years, chatbots using large language models (LLMs) have received much attention nowadays.…

计算与语言 · 计算机科学 2023-12-12 Jintang Xue , Yun-Cheng Wang , Chengwei Wei , Xiaofeng Liu , Jonghye Woo , C. -C. Jay Kuo

The growing use of large language model (LLM)-based chatbots has raised concerns about fairness. Fairness issues in LLMs can lead to severe consequences, such as bias amplification, discrimination, and harm to marginalized communities.…

计算与语言 · 计算机科学 2025-06-11 Zhiting Fan , Ruizhe Chen , Tianxiang Hu , Zuozhu Liu

Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

社会与信息网络 · 计算机科学 2020-10-13 Biplav Srivastava , Francesca Rossi , Sheema Usmani , and Mariana Bernagozzi

Large Language Models (LLMs) push the bound-aries in natural language processing and generative AI, driving progress across various aspects of modern society. Unfortunately, the pervasive issue of bias in LLMs responses (i.e., predictions)…

计算与语言 · 计算机科学 2025-05-20 Isabela Pereira Gregio , Ian Pons , Anna Helena Reali Costa , Artur Jordão

Generative AI models continue to become more powerful. The launch of ChatGPT in November 2022 has ushered in a new era of AI. ChatGPT and other similar chatbots have a range of capabilities, from answering student homework questions to…

计算机与社会 · 计算机科学 2023-06-14 Yanchen Wang , Lisa Singh

Large Language Models (LLMs) have become foundational in modern language-driven software applications, profoundly influencing daily life. A critical technique in leveraging their potential is role-playing, where LLMs simulate diverse roles…

计算机与社会 · 计算机科学 2026-04-23 Xinyue Li , Zhenpeng Chen , Jie M. Zhang , Ying Xiao , Tianlin Li , Weisong Sun , Yang Liu , Yiling Lou , Xuanzhe Liu

Recently there are increasing concerns about the fairness of Artificial Intelligence (AI) in real-world applications such as computer vision and recommendations. For example, recognition algorithms in computer vision are unfair to black…

计算与语言 · 计算机科学 2020-11-03 Haochen Liu , Jamell Dacon , Wenqi Fan , Hui Liu , Zitao Liu , Jiliang Tang

Understanding and addressing unfairness in LLMs are crucial for responsible AI deployment. However, there is a limited number of quantitative analyses and in-depth studies regarding fairness evaluations in LLMs, especially when applying…

机器学习 · 计算机科学 2024-05-07 Yunqi Li , Lanjing Zhang , Yongfeng Zhang

A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

人机交互 · 计算机科学 2025-08-11 Huiqi Zou , Pengda Wang , Zihan Yan , Tianjun Sun , Ziang Xiao

Large Language Models (LLMs) are increasingly deployed in contact-center Quality Assurance (QA) to automate agent performance evaluation and coaching feedback. While LLMs offer unprecedented scalability and speed, their reliance on…

计算与语言 · 计算机科学 2026-02-17 Kawin Mayilvaghanan , Siddhant Gupta , Ayush Kumar

Machine learning has significantly enhanced the abilities of robots, enabling them to perform a wide range of tasks in human environments and adapt to our uncertain real world. Recent works in various machine learning domains have…

机器人学 · 计算机科学 2023-10-31 Laura Londoño , Juana Valeria Hurtado , Nora Hertz , Philipp Kellmeyer , Silja Voeneky , Abhinav Valada

As Machine Learning technologies become increasingly used in contexts that affect citizens, companies as well as researchers need to be confident that their application of these methods will not have unexpected social implications, such as…

机器学习 · 计算机科学 2025-03-06 Simon Caton , Christian Haas

Recently, researchers have made considerable improvements in dialogue systems with the progress of large language models (LLMs) such as ChatGPT and GPT-4. These LLM-based chatbots encode the potential biases while retaining disparities that…

计算与语言 · 计算机科学 2023-10-18 Hsuan Su , Cheng-Chu Cheng , Hua Farn , Shachi H Kumar , Saurav Sahay , Shang-Tse Chen , Hung-yi Lee

The importance of addressing fairness and bias in artificial intelligence (AI) systems cannot be over-emphasized. Mainstream media has been awashed with news of incidents around stereotypes and other types of bias in many of these systems…

计算与语言 · 计算机科学 2024-09-10 Tosin Adewumi , Lama Alkhaled , Namrata Gurung , Goya van Boven , Irene Pagliai

Large language models offer significant potential for increasing labour productivity, such as streamlining personnel selection, but raise concerns about perpetuating systemic biases embedded into their pre-training data. This study explores…

综合经济学 · 经济学 2024-02-13 Louis Lippens

Rapid advancements of large language models (LLMs) have enabled the processing, understanding, and generation of human-like text, with increasing integration into systems that touch our social sphere. Despite this success, these models can…

As machine learning methods are deployed in real-world settings such as healthcare, legal systems, and social science, it is crucial to recognize how they shape social biases and stereotypes in these sensitive decision-making processes.…

计算与语言 · 计算机科学 2021-06-25 Paul Pu Liang , Chiyu Wu , Louis-Philippe Morency , Ruslan Salakhutdinov

In this paper, we uncover a systematic bias in the evaluation paradigm of adopting large language models~(LLMs), e.g., GPT-4, as a referee to score and compare the quality of responses generated by candidate models. We find that the quality…

计算与语言 · 计算机科学 2023-08-31 Peiyi Wang , Lei Li , Liang Chen , Zefan Cai , Dawei Zhu , Binghuai Lin , Yunbo Cao , Qi Liu , Tianyu Liu , Zhifang Sui

Large Language Models (LLMs) have made significant strides in Natural Language Processing but remain vulnerable to fairness-related issues, often reflecting biases inherent in their training data. These biases pose risks, particularly when…

计算与语言 · 计算机科学 2025-04-14 Harishwar Reddy , Madhusudan Srinivasan , Upulee Kanewala

This study investigates the capacity of Large Language Models (LLMs) to infer the Big Five personality traits from free-form user interactions. The results demonstrate that a chatbot powered by GPT-4 can infer personality with moderate…

人机交互 · 计算机科学 2024-05-24 Heinrich Peters , Moran Cerf , Sandra C. Matz
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