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Software-as-a-service (SaaS) is a type of software service delivery model which encompasses a broad range of business opportunities and challenges. Users and service providers are reluctant to integrate their business into SaaS due to its…
Elasticity is one of key features of cloud computing. Elasticity allows Software as a Service (SaaS) applications' provider to reduce cost of running applications. In large SaaS applications that are developed using service-oriented…
The serverless cloud computing model offers a framework where the service provider abstracts the underlying infrastructure management from developers. In this serverless model, FaaS provides an event-driven, function-oriented computing…
The next generation of PaaS technology accomplishes the true promise of object-oriented and 4GLs development with less effort. Now PaaS is becoming one of the core technical services for application development organizations. PaaS offers a…
Recently, autonomous driving system (ADS) has been widely adopted due to its potential to enhance travel convenience and alleviate traffic congestion, thereby improving the driving experience for consumers and creating lucrative…
Most of current Software-as-a-Service (SaaS) applications are developed as customizable service-oriented applications that serve a large number of tenants (users) by one application instance. The current rapid evolution of SaaS applications…
This paper explores the architecture of Software as a Service (SaaS) platforms, emphasizing scalability and maintainability. SaaS, a flexible software distribution model suitable for individuals and organizations, has become prevalent with…
In the service landscape, the issues of service selection, negotiation of Service Level Agreements (SLA), and SLA-compliance monitoring have typically been used in separate and disparate ways, which affect the quality of the services that…
The growth of Robotics-as-a-Service (RaaS) presents new operational challenges, particularly in optimizing business decisions like pricing and equipment management. While much research focuses on the technical aspects of RaaS, the strategic…
In congested urban areas, it remains a pressing challenge to reduce unnecessary vehicle circling for parking while at the same time maximize parking space utilization. In observance of new information technologies that have become readily…
In societal-scale infrastructures, such as electric grids or transportation networks, pricing mechanisms are often used as a way to shape users' demand in order to lower operating costs and improve reliability. Existing approaches to…
Premier cloud service providers (CSPs) offer two types of purchase options, namely on-demand and spot instances, with time-varying features in availability and price. Users like startups have to operate on a limited budget and similarly…
Artificial Intelligence (AI) technologies are moving from customized deployments in specific domains towards generic solutions horizontally permeating vertical domains and industries. For instance, decisions on when to perform maintenance…
Free trial promotions, where users are given a limited time to try the product for free, are a commonly used customer acquisition strategy in the Software as a Service (SaaS) industry. We examine how trial length affect users'…
The next generation of communication is envisioned to be intelligent communication, that can replace traditional symbolic communication, where highly condensed semantic information considering both source and channel will be extracted and…
This research investigates the implementation of a real-time, microservices-oriented dynamic pricing system for the travel sector. The system is designed to address factors such as demand, competitor pricing, and other external…
Context: DevOps can be defined as a cultural movement to improve and accelerate the delivery of business value by making the collaboration between development and operations effective. Objective: This paper aims to help practitioners and…
Serverless computing platforms currently rely on basic pricing schemes that are static and do not reflect customer feedback. This leads to significant inefficiencies from a total utility perspective. As one of the fastest-growing cloud…
We describe a novel framework for discrete choice modeling and price optimization for settings where scheduled service options (often hierarchical) are offered to customers, which is applicable across many businesses including some within…
DevOps is an approach based on lean and agile principles in which business, development, operations, and quality teams cooperate to deliver software continuously aiming at reducing time to market, and receiving constant feedback from…