中文
相关论文

相关论文: Towards Empathetic Conversational Recommender Syst…

200 篇论文

Existing Conversational Recommender Systems (CRS) predominantly utilize user simulators for training and evaluating recommendation policies. These simulators often oversimplify the complexity of user interactions by focusing solely on…

信息检索 · 计算机科学 2024-09-10 Gangyi Zhang , Chongming Gao , Hang Pan , Runzhe Teng , Ruizhe Li

Emotion recognition in conversation (ERC) aims to detect the emotion label for each utterance. Motivated by recent studies which have proven that feeding training examples in a meaningful order rather than considering them randomly can…

计算与语言 · 计算机科学 2022-04-22 Lin Yang , Yi Shen , Yue Mao , Longjun Cai

Conversational recommender systems (CRS) utilize natural language interactions and dialogue history to infer user preferences and provide accurate recommendations. Due to the limited conversation context and background knowledge, existing…

计算与语言 · 计算机科学 2024-05-02 Zhangchi Qiu , Ye Tao , Shirui Pan , Alan Wee-Chung Liew

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

信息检索 · 计算机科学 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

信息检索 · 计算机科学 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Conversational recommender systems (CRS) aim to provide highquality recommendations in conversations. However, most conventional CRS models mainly focus on the dialogue understanding of the current session, ignoring other rich multi-aspect…

信息检索 · 计算机科学 2022-04-26 Shuokai Li , Ruobing Xie , Yongchun Zhu , Xiang Ao , Fuzhen Zhuang , Qing He

Conversational Recommender Systems (CRSs) in E-commerce platforms aim to recommend items to users via multiple conversational interactions. Click-through rate (CTR) prediction models are commonly used for ranking candidate items. However,…

信息检索 · 计算机科学 2021-05-03 Chi-Man Wong , Fan Feng , Wen Zhang , Chi-Man Vong , Hui Chen , Yichi Zhang , Peng He , Huan Chen , Kun Zhao , Huajun Chen

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

信息检索 · 计算机科学 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

Recent approaches in Conversational Recommender Systems (CRSs) have tried to simulate real-world users engaging in conversations with CRSs to create more realistic testing environments that reflect the complexity of human-agent dialogue.…

信息检索 · 计算机科学 2025-10-23 Sunghwan Kim , Kwangwook Seo , Tongyoung Kim , Jinyoung Yeo , Dongha Lee

Emotion Recognition in Conversation (ERC) involves detecting the underlying emotion behind each utterance within a conversation. Effectively generating representations for utterances remains a significant challenge in this task. Recent…

计算与语言 · 计算机科学 2024-04-01 Fangxu Yu , Junjie Guo , Zhen Wu , Xinyu Dai

Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…

人工智能 · 计算机科学 2025-12-12 Shiquan Wang , Ruiyu Fang , Zhongjiang He , Shuangyong Song , Yongxiang Li

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

计算与语言 · 计算机科学 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

Emotion Recognition in Conversations (ERC) is a key step towards successful human-machine interaction. While the field has seen tremendous advancement in the last few years, new applications and implementation scenarios present novel…

计算与语言 · 计算机科学 2024-10-22 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

Conversational recommendation systems (CRS) aim to timely and proactively acquire user dynamic preferred attributes through conversations for item recommendation. In each turn of CRS, there naturally have two decision-making processes with…

信息检索 · 计算机科学 2023-07-27 Sen Zhao , Wei Wei , Yifan Liu , Ziyang Wang , Wendi Li , Xian-Ling Mao , Shuai Zhu , Minghui Yang , Zujie Wen

Emotion Recognition in Conversation (ERC) is critical for enabling natural human-machine interactions. However, existing methods predominantly employ categorical or dimensional emotion annotations, which often fail to adequately represent…

计算与语言 · 计算机科学 2026-03-10 Yoshiki Tanaka , Ryuichi Uehara , Koji Inoue , Michimasa Inaba

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…

信息检索 · 计算机科学 2025-08-07 Raj Mahmud , Yufeng Wu , Abdullah Bin Sawad , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…

计算与语言 · 计算机科学 2025-03-04 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Lili Shan , Yulin Wu , Bingquan Li

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

计算与语言 · 计算机科学 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua

Conversational Speech Synthesis (CSS) aims to accurately express an utterance with the appropriate prosody and emotional inflection within a conversational setting. While recognising the significance of CSS task, the prior studies have not…

计算与语言 · 计算机科学 2023-12-20 Rui Liu , Yifan Hu , Yi Ren , Xiang Yin , Haizhou Li

Social media recommendation systems play a central role in shaping users' emotional experiences. However, most systems are optimized solely for engagement metrics, such as click rate, viewing time, or scrolling, without accounting for…

信息检索 · 计算机科学 2025-11-20 Bhavika Jain , Robert Pitsko , Ananya Drishti , Mahfuza Farooque