相关论文: Towards Investigating Biases in Spoken Conversatio…

Online Digital Assistants, such as Amazon Alexa, Google Assistant, Apple Siri are very popular and provide a range or services to their users, a key function is their ability to satisfy user information needs from the sources available to…

Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…

AI-powered search systems are emerging as new information gatekeepers, fundamentally transforming how users access news and information. Despite their growing influence, the citation patterns of these systems remain poorly understood. We…

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

While biases in large language models (LLMs), such as stereotypes and cultural tendencies in outputs, have been examined and identified, their presence and characteristics in spoken dialogue models (SDMs) with audio input and output remain…

Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support open-ended, conversational inquiry, yet it remains unclear…

Generative search systems are increasingly replacing link-based retrieval with AI-generated summaries, yet little is known about how these systems differ in sources, language, and fidelity to cited material. We examine responses to 11,000…

Recently there are increasing concerns about the fairness of Artificial Intelligence (AI) in real-world applications such as computer vision and recommendations. For example, recognition algorithms in computer vision are unfair to black…

Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…

Conversational AI systems are increasingly being used in place of traditional search engines to help users complete information-seeking tasks. This has raised concerns in the political domain, where biased or hallucinated outputs could…

In this paper, we elaborate on how AI can support diversity and inclusion and exemplify research projects conducted in that direction. We start by looking at the challenges and progress in making large language models (LLMs) more…

Large language models (LLMs) powered conversational search systems have already been used by hundreds of millions of people, and are believed to bring many benefits over conventional search. However, while decades of research and public…

With the rise of human-machine communication, machines are increasingly designed with humanlike characteristics, such as gender, which can inadvertently trigger cognitive biases. Many conversational agents (CAs), such as voice assistants…

Speech remains one of the most visible yet overlooked vectors of inclusion and exclusion in contemporary society. While fluency is often equated with credibility and competence, individuals with atypical speech patterns are routinely…

It is a well-known fact that current AI-based language technology -- language models, machine translation systems, multilingual dictionaries and corpora -- focuses on the world's 2-3% most widely spoken languages. Recent research efforts…

Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory…

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Generative AI tools such as chatGPT are poised to change the way people engage with online information. Recently, Microsoft announced their "new Bing" search system which incorporates chat and generative AI technology from OpenAI. Google…

Hundreds of millions of people rely on large language models (LLMs) for education, work, and even healthcare. Yet these models are known to reproduce and amplify social biases present in their training data. Moreover, text-based interfaces…

Conversational search applications offer the prospect of improved user experience in information seeking via agent support. However, it is not clear how searchers will respond to this mode of engagement, in comparison to a conventional…